Payoneer

I have multiple online businesses and use various platfroms for my payments like payoneer paypal skrill and others but payoneer is the best in terms of customer care. I wish payoneer services were available with every online marketplace and specially crypto exchanges.

In this part of the world (Montenegro) you can't get all the services people use all around the world. Payoneer was a perfect substitute for PayPal. It even offers a card you can use on ATMs of your local banks. Fees are acceptable.

I enjoy every time I call and talk to a representative. I always get my concerns taken care of on one call. The agents are very eager to help resolve my issues. Thank you for training them out to take care of us.

For many years I have been using Payoneer to receive payments and withdraw the funds. It has made my life easy. I recommend their services to everyone. It will also be great if Payoneer can replace PayPal as still people find it easier to do transaction through PayPal rather than Payoneer. So it will be appreciated if Payoneer can be come up with something that can replace PayPal as we do not have the services of PayPal in Bangladesh. And my country can be a profitable place for Payoneer if it can bring those services. Overall, I am happy with the current services of Payoneer. Thanks!

Signed up for Payoneer in January 2016. Supposed to get my money no later than 90 days. It is now June 9, and still no money.
I email them at least every other day.
They respond quickly, but only to say they're sorry and they are working on a migration of their system.
They've been saying that for 2 months. Seriously, a migration for 2 months.
I've asked for a timeline of when the migration will be done, and each and every time they say it will be soon.
I asked will it be in July, August, or by the end of the year? And they said they will forward my concerns to management.
If/When they reply to this complaint, they will say, "We are sorry for your experience"
I just want someone to tell me the truth with a definitive answer besides "soon". My definition of soon is much different from theirs, obviously.

Its very convenient to have Payoneer, its very useful in business, traveling and shopping. I haven't regretted so far! As a traveler and digital nomad i am very satisfied. Sending and receiving money is easy and there is a master card. Customer support is polite and very fast in resolving if there is any worries or issues. A five star from me!

Today I became fully satisfied with the representative of Payoneer customer care service. Many people in our country are using Payoneer. I think Payoneer has acquired the global position for its support and service.

I called about an issue with my new card and the staff was very quick to solve the problem and to give me the answers I needed. I'm giving them a 6th, symbolic star, for being able to deal with a foreign accent.

I've been with Payoneer for a short while now and have found them to always be helpful and respectful in support discussions. The fees are fair, I think. My card always works without problems. I think Payoneer is pretty good to be with.

Thank you so much for your patience and you help. Julia was very pleasant and double checked everything to see what else she could do for me. She is following up with an email and has given me the information I need for my problems. Thank you Julia

I called customer support help-line to find the issue with 1 of my transactions. I was welcomed by an automated machine, and was put in a queue. It then asked me to receive a call back when my turn would come. I opted for it.
And when after a couple of minutes, I received a call back, that was it. You had me there: D
Rest of the process was also smooth. The support guy was understanding, and knowledgeable, and resolved all my issues, while on call.
It was a long call though. Thanks for the patience.

I am disappointed with the customer care support payoneer provides. I sent a payment to someone in India and even after a month it wasnot processed. When I first talked to an operator they said it will be sent soon now as they will ask bank to fasten the process. After a month I asked same thing from the other operator and she said the receiver needs to submit some information to payoneer first then they will get money. In this all process they have wasted precious two months and created lot of embarrassment for both of us. I dislike their customer help sorry to say.

This is the best online bank also great customer services they helped me many times, when I face a small problem i call them and they help me even my language is so bad here in morocco we have many banks and they are baadddd not even close to bad thank you so much

Priority must be given to resolve issues that affect clients money no sense of urgency or care or concern is shown. People plan and budget accordingly and if no feedback is given about what happened and what will be done after 96 hours it's not acceptable these days with the technology available. Payoneer must transform to be a global service provider and not only American service provider. American working hours are not the only working hours in a global environment.

My card has been blocked for months.
Still don't know the reason of blocking. Contacted with their support for 4/5 times. Still got no response from them. Last time I was told its under review and they would contact me shortly. But its been one and half month didn't get any email from support. I have provided my documents for that. The support staff told me if I contact with support again until they get back to me will make the process long. My request will be last in the queue. Thats way I been waiting and didn't contact again. And now its 45 days after my last contact. My card is connected with envato. And I couldn't get the money because of that. There is already $305 and so so many pending requests.
They simply ruining my life.

I do contract work for a company that just recently switched their payroll to Payoneer from ADP. Keep in mind my husband's company has also used ADP for many years now and we have never had an issue with them. After signing up for what was represented as "direct deposit" into my checking account, I awoke to find no funds in my account on pay day today. I received an email saying Payoneer would deposit it within five business days. That is NOT Direct Deposit! Payoneer then told me that they do not do direct deposit and that if I wanted immediate access to my pay I could sign up for a Payoneer card. Guess what? Payoneer cards cost a fee so of course they want you to do that! This is the worst dealing with a company I've ever expreienced. They misrepresent themselves and what they do. STAY AWAY! I am also so upset with my job switching to such a horrible company. Keep away from this company at all costs if you have a choice!

I had a problem to receive my money from Airbnb, which they told me was send your money to payoneer account. ı have contacted by phone directly to payoneer. They gave me whole information.
Thanks for help again.

After 5-7 business days I have not received any email if my account was verified. Called customer service and it was handled very well. My issue was resolved real-time. Great customer service! Good job. Keep it up!

The customer service officer was very helpful in quickly resolving the issue. Though it took forever on the phone which was not his fault as he needed to contact the bank department. Overall pleased with the service

Before Payoneer I had to give up on my dream to work from wherever I liked as the other payment options to my country is ridiculous. Payoneer made my payment process smooth and almost instantaneous. May God bless this team!

Payoneer is the best and easy online banking platform that I had ever seen in my life. It's my honor to become a part of Payoneer. Their customer service is very highly responsible. I really impressed by their customer service.

The representative was able to immediately distinguish my concern and promised to take care of it in 1-2 business days as this was registered May 4,2020 but not yet taken care of as of May 20,2020. Account is badly needed.

Payoneer has such a great customer care team - they respond to my request enthusiastically and quickly. The payment platform works really fast, and especially shout out to Moon from Payoneer who has been really helpful and friendly.