Payoneer

I was unable to receive a link to view my pin for my Payoneer card. After requesting a new link several times, I called an agent and was able to resolve the problem very fast. The agent was very professional and polite.

Payoneer Telephonic Customer Service is excellent. If your issue is not resolved, Payoneer Telephonic Representatives will not leave you alone. They will leave you when you say that your issue is resolved and satisfied.

There is a large disconnect between the communications from the company to its customers in that the Communications prompt the customers do certain things or look for certain links on the website that do not exist. Also functions which the Communications asked the customers to use do not exist where the Communications state they do.

Thank you Jovan for answering my questions thoroughly. Your level of professionalism was outstanding. The email sent provided my with a step by step on how to open my business account, I appreciate your knowledge and curtesy on the call. Great work!

Dear Payoneer I am a trader. I am working with UK and USA traders for the last three
Years. My traders are depositing my money since 15 Dec 2015. My more than 391 million US Dollars are in payoneer my two accounts. But payoneer neither release my money nor issue good standing official statement of my two accounts. I am trying since 15 May 2015 but could not get prepaid card so far. I appeal to C E O for help
And request to issue order for release of my money and one prepaid card

I am a Freelancer. I worked many freelancing marketplace. Some time I face some problem in my account. Always I contact payoneer support to solved my problem. Every time customer support help me too much to solve my all problem. So, I love payoneer and also payoneer support team.

I had a very pleasant experience on the phone call with the representative who handled my concern. For how many days now, I've been trying to reach Payoneer via Email to get resolutions on how to add AUD under my payment global services, but all I get are generic answers.
I tried Live Chat and status is always canceled. I have never reached a live chat support agent.
But those negative experience I had dealing with Payoneer this last few days were all gone after I spoke to a representative on the phone. I was reassured and was able to get resolutions right away. KUDOS

I received compassionate and excellent service. I would recommend this company to everyone. Even though I couldn't remember all my information, they were able to locate my account and assist me promptly. Thank you

She is a very good person. She did an amazing job. So happy. She solves my problem. I am very happy with her service. Her conversation style is very beautiful. She solves my problem very quickly. Her behavior is wonderful

She is a very good person. She did an amazing job. So happy. She solves my problem. I am very happy with her service. Her conversation style is very beautiful. She solves my problem very quickly. Her behavior is wonderful

Password and account restriction problem. Could not access old e-mails that service was originally was set up so now lost access to account. Your representative was polite but it is painfull to loose funds.

I am using payoneer from long time. May be i am very small customer but they serve me very well. I called for support from Bangladesh they helped me more then Bangladeshi. I wish to give them 10 Star.

Regards
Abdullah All Maruf

Payoneer just solved all problems it's very practical and very useful.
They are very accurate and very helpful. The packages offered suits me very well and the services and advices for freelancers are very excellent

I had an issue to transfer my funds from paypal to payoneer. CSR hear my all questions very carefully and answer those all very professionally. However i uploaded by mistake wrong document for address verification which was also enabled by CSR to resubmit.

I have had a worse experience with Payoneer. They can block you anytime with no prior notice or no warning. Also, they will not tell you, why you are going to block. So bad... I do not recommend others
All, they will be clashed soon, because of cryptocurrencies.

Payoneer really helped me to realize my dreams about e-commerce on Amazon and on my freelance activity!
Its really a nice platform that provides you with everything you need!

Downsides of payoneer is only that I can't use full functionality of payoneer on my phone (I mean the payoneer application for Android)
I hope payoneer will soon add all of the functionality as on PC browser to their mobile apps as well =)
Other than that, I haven't seen any cons or downsides of this service!
So, thank you for awesome service, guys =)

Takes Days for them to actually reply to a inquiry
Do what you are Paid to instead of sitting around for days.
Made a cashout two days ago and used the two hour urgent payment yet the cash is not cleared which is very frustrating and highly unprofessional.

If you want to change the payout bank account from your old bank account to your new bank account call the Payoneer support team they will help you regarding this. Thank you Payoneer team for your support.

My issue was resolved quickly :) I enjoy doing business with Payoneer! I wanted to get an AUD currency to receive payments in that currency for some weeks but I was unable to get resolved when I tried it in my account. So I decided to call to resolve this issue. Ann from Payoneer made it very easy and resolved the other issue I had with my account also. Thank you, Payoneer! :)

It is good to have a platform like that for freelancers, but i perform a transaction on 24th feb and from that day i daily checked the status is pending and now i call to payoneer helpline and address my issue, they solved it instantly.
Now im glad

After much frustration, I was trying to find out why my purchase orders from Amazon had not been completed.
Thomas walked me through the process of checking my account and payments made to it. Then he explained that the problem happened because I had not downloaded money to my new card. He explained how I should do it, and it worked, then he showed me how to make sure the problem never occurs again.
Speaking with Thomas was a real pleasure and he brought light on a stormy, rainy day in Kingston.
Sending my THANKS in his language: Merci Mil Fois, Thomas!
And in my Jamaican way: ONE LOVE!

Customer care was good. I really appreciate the help from the agent Simon in understanding the status of my account. Beside this, you will receive a vague email once in 2-3 weeks, I applied for an account in March, the account has been "approved" in may... and they seems to ask for the same additional details over and over again. I was supposed to receive my tax refund using Payoneer account, but as the account seemed to be approved in May, not until 15th of Aprilq, I will not receive the entire refund amount. Anyway. I recommend this, only if you are forced to use this platform.

Best regards..

I use a company called Ownersdirect to market a holiday rental property and in turn they use Payoneer to handle payments made by a guest to the owner. Guests are making deposit payments and Payoneer have still not sent me the payment and its been 10 days since the guest made payment and still nothing. Their customer service is horrible and they have not replied to my emails or facebook messages.

I called in because I forgot my password and one of the verification details that I need to provide before I can update or change my password is to verify my number which I can't because I lost my phone along with the number. The reps that I talked to was very accommodating, I was asked security questions and when they were able to confirm that it is me, they gave me details on how to retrieve my account. Thank you for the fast service.