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Payoneer has a rating of 4.5 stars from 9,494 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I have a good experience， because our dialogue is a little difficult, we are different languages speaker, I am active to express my ideas, and she is also giving patient feedback.
Date of experience: October 1, 2024
Prompt solution. The customer service is great.
No words to say...
Date of experience: November 18, 2024
Emails for follow through upon account opening are lacking. Upgrade is needed.
Date of experience: November 18, 2024
Utilice mi tarjeta Payoneer para una compra en internet,pero era una estafa.Me comuniqué lo más rápido posible a atención al cliente y fue excelente la atención,además de ser muy expeditivo el personal que me atendio
Date of experience: November 28, 2024
I have a problem after withdrawing $880 to my bank account from 9/24 and when requesting confirmation of the transfer because it did not arrive until 10/10/2024
My account is closed to request data clarifying the transfer dates and after sending it, the account is closed completely
And support is closed
And when I write to Ali mail, an automatic message is replied and the inquiry or transfer location is not answered
When talking over the phone, as soon as I put the account ID, the connection is also closed
And the last employee who spoke to me before closing the live chat also mentioned that within 48 hours the matter will be resolved and so far more than 10 days without any benefit from them
The worst bank I have dealt with and I do not recommend dealing with them at all and I will file a lawsuit against them if the matter is not resolved
Because I presented the matter to be resolved if there was a problem in executing a transfer to my bank account, PayPal is transferred and the solution is not resolved through them at all
Products used:
I have a problem after withdrawing $880 to my bank account from 9/24 and when requesting confirmation of the transfer because it did not arrive until 10/10/2024
My account is closed to request data clarifying the transfer dates and after sending it, the account is closed completely
And support is closed
And when I write to Ali mail, an automatic message is replied and the inquiry or transfer location is not answered
When talking over the phone, as soon as I put the account ID, the connection is also closed
And the last employee who spoke to me before closing the live chat also mentioned that within 48 hours the matter will be resolved and so far more than 10 days without any benefit from them
The worst bank I have dealt with and I do not recommend dealing with them at all and I will file a lawsuit against them if the matter is not resolved
Because I presented the matter to be resolved if there was a problem in executing a transfer to my bank account, PayPal is transferred and the solution is not resolved through them at all
Date of experience: October 19, 2024
Nash was carefull, patience and willing to help, answering my questions and finding solutions to resolve my issues with noticeble knowledge and expertise. Thank u,
Date of experience: October 15, 2024
It's always very tough to find customer care contact page or number Or anything else to contact with an customer care associate.
Request you to set customer care numbers on top
Date of experience: October 8, 2024
It was a good experience all. Payoneer team took their time but resolved the issue eventually.
Date of experience: November 15, 2024
When i have open payoneer. I face a lot of problem but i call in support they solved it in 24H. That is very fast. Now i am able make transection. Just earn click and received very simple.
Date of experience: October 2, 2024
The Payoneer customer team was very helpful and promptly resolved my issue within a second. Thank you so much
Date of experience: October 24, 2024
The experience to contacting the payoneer support was great, as the person tried his best to solve the problem I have been through.
Date of experience: October 23, 2024
Their front line customer support cannot help to save their lives, whether it's a system access issue or training Idk but they just cannot give answers, you have to be in touch with a manager to be able to get straight answers.
And their delays are exponential.
Date of experience: September 16, 2024
I like how the customer agent dealt with the problem i had.just had a hard hearing because of the signal but it was good.
Date of experience: October 21, 2024
For a newbie you might find it hard to access somethings on this banking platform, however I love the easy response and the consideration from the customer care services whenever someone comes up with a complaint.
Date of experience: September 9, 2024
When we need to confirm store info on Etsy, Etsy asked us to add company tax number through Payonner, but they said, Etsy didn't ask them to make it. It is driving us crazy, it is a small issue, but no one come out and fix it.
Date of experience: September 16, 2024
I had some issues with my requested documents not being approved so i called the center and was given first hand instructions on what documents were required and correct format etc to upload
I was very apprecited and got the relevant approvals within a 24hr period
Date of experience: September 14, 2024
I keep getting error upon registration then the phone number registered on the system is not mine and i dont have any idea how did it happen
Date of experience: October 10, 2024
I had an issue trying to register with payoneer, my service operator identified the problem, figured out a customized solution and cleared the way for my journey to success. If it worked for me, you know the rest.
Date of experience: September 5, 2024
Very friendly client support, very efficient and straightforward. Love it.
Date of experience: November 6, 2024
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
