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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,494 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    437
  • Value
    388
  • Shipping
    261
  • Returns
    253
  • Quality
    376

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
619
Neutral
32
Negative
51
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1 reviews

232
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How would you rate Payoneer?

Reviews (9,494)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1820) customer care (733) customer support (478) bank account (296) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user syedrahmaths
India
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Excellent team for your work and found very great achievement!

Date of experience: November 6, 2024

Thumbnail of user emmanuelp272
Ghana
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

So far so good and I okay with everything but not everything… I just don't meet the criteria to get pay and bill my clients directly

Date of experience: October 16, 2024

Thumbnail of user rovshanj
Azerbaijan
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I am highly satisfied with the support from Payoneer representative.

Date of experience: November 5, 2024

Thumbnail of user chethiyak
Sri Lanka
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Customer support understood my issue clearly and was super helpful

Date of experience: November 5, 2024

Thumbnail of user estheri52
Nigeria
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I haven't started having experience but I'm sure it will be the best

Date of experience: November 5, 2024

Thumbnail of user igorb161
Ukraine
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Good service, attentive attitude, professionalism.

Date of experience: November 5, 2024

Thumbnail of user juanv1324
Nicaragua
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Always on point and always helping me with all my questions and concerns

Date of experience: November 4, 2024

Thumbnail of user mattg1147
Canada
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

The associate was helpful and solved my problem quickly.

Date of experience: November 4, 2024

Thumbnail of user shaheerm4
Afghanistan
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

I'm really happy with the services which payoneer provide
Most comfort and the easiest way to make payment and recieve payment

Date of experience: October 18, 2024

Thumbnail of user fbioh1
Brazil
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Only through the phone, Payoneer can provide a decent support. Chat and e-mail don't work, unfortunately.

Date of experience: October 15, 2024

Thumbnail of user germanp52
Mexico
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

Es una buena herramienta, pero no es ágil y tiene muchas restricciones. Las reposiciones de tarjeta por robo o extravío son una pesadilla, toman demasiado tiempo y congelan tus fondos.

Date of experience: December 12, 2024

Thumbnail of user yexip
Spain
1 review
0 helpful votes
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January 23rd, 2025
Verified purchase

Satisfactoria, pero aun esperando respuesta porque el procedimiento lo hice con otra agente dos días antes, y quiero seguirme siendo atendida por ella

Date of experience: January 13, 2025

Thumbnail of user myriamdelcarmena
Argentina
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

Me resolvieron el problema. Rápido. Gracias mi experiencia fue muy buena el día de hoy. Me resolvieron. Algo que llevaba más de 1 mes y medio.

Date of experience: December 30, 2024

Thumbnail of user reyr103
Mexico
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

El servicio en general es bueno y vale la pena trabajar con ellos El único detalle es que contactará al servicio al cliente es muy difícil.

Date of experience: January 1, 2025

Thumbnail of user franr129
Texas
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

The Customer Care representative was very knowledgeable and helpful. Resolved the issue in a timely manner.

Date of experience: October 8, 2024

Thumbnail of user traceyanng1
Jamaica
1 review
0 helpful votes
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November 11th, 2024
Verified purchase
• Updated review

Communication was clear and my problem was resolve quickly.Thanks again

Date of experience: November 1, 2024

Communication was clear
November 11th, 2024
Verified purchase
• Previous review

Great customer service 👏
Everything went through smoothly thanks again

Date of experience: November 1, 2024

Thumbnail of user amranes
Algeria
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

Very satisfied with it, you should experience the meaning of being professional, very good company

Date of experience: October 28, 2024

Thumbnail of user heytonu
Nicaragua
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Convenient payment option for remote work in my location.

Date of experience: November 1, 2024

Thumbnail of user georgel2523
Uruguay
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Already gave my review for the way Yugo helped me out in my case

Date of experience: October 29, 2024

Thumbnail of user crystala645
Belize
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

I was satisfied with the approach from the agent thank you

Date of experience: October 30, 2024

Thumbnail of user syedn56
Pakistan
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Hello,
I am very glad with payoneer because the payoneer policies and use is very smart and easy. I suggest of other that they should must join payoneer.thanx

Service
Value
Shipping
Returns
Quality

Date of experience: September 25, 2024

Thumbnail of user samsoni7
Nigeria
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I recently had the opportunity to use Payoneer for my freelance work, and overall, my experience has been quite positive.

Service
Value
Shipping
Returns
Quality

Date of experience: October 1, 2024

Thumbnail of user johnjacobq
Philippines
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Ticket got closed. My issue was not resolved yet and I'm still unable to login due to a locked out account. Please help!

Date of experience: September 30, 2024

Thumbnail of user josez844
Colombia
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Imposible comunicarse con un asesor al cliente, llevo varios días tratando de verificar mi cuenta, y me a sido impossible comunicarme con alguien, así como muchos que esperamos pagos por Payoneer que trabajamos en el teléfono, y poder tratar de comunicarse con ustedes es sacar un dia libre

Date of experience: November 8, 2024

Thumbnail of user estebant41
Argentina
1 review
0 helpful votes
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December 28th, 2024
Verified purchase

No sé cómo han hecho gastos con mi tarjeta.
Payoneer parece haberme solucionado el problema,me atendieron muy amablemente.
Espero todo termine de manera satisfactoria

Date of experience: December 18, 2024

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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