website thubmnail of paysafecard
How would you rate paysafecard?
grey star
grey star
grey star
grey star
grey star
Georgia
1 review
1 helpful vote
Follow Charles H.
Unfollow Charles H.
Send Message
Share Review
Report Review

On my very first try of this service it took four days for the $126 charge to process for this scam. Then some lady called me harrassing me asking me "How my clients find me?" I said "I conduct sales I find them." She then said she was placing my account on hold since she couldn't verify how my clients find me? Apparently this conglomerate is a scam which uses a partnership with Flagship and other entities to obscure and hide various practices, fees and scam practices - such as when you discover they are a scam and discontinue, charging 'Early termination fees' like $500 which themselves are a scam. This entire operation is criminal.

Date of experience: December 27, 2022
Finland
1 review
4 helpful votes
Follow Ale A.
Unfollow Ale A.
Send Message
Share Review
Report Review

Hi everyone, I wanted to make a normal transfer, I gave all the data the first time it went and then they blocked my account where I had 120 euros on it, they didn't even let me use my money on the application, I hardly respond to emails maximum frivolity game

Date of experience: February 25, 2022
Germany
1 review
7 helpful votes
Follow Jacqueline H.
Unfollow Jacqueline H.
Send Message
Share Review
Report Review

While it is *technically* possible to use them and not have problems there is a high probability that you will. Should you be unfortunate enough to encounter one you might as well consider your money GONE. They seemingly lock cards at random and will not under any circumstance return your money to you without providing them with a birth certificate or passport or other really sensitive information. Many people have been ripped off by these guys even AFTER forking over all their identification. If you are looking for a prepaid service to use stay FAR away from this one. They are not to be trusted.

Date of experience: May 14, 2017
California
1 review
5 helpful votes
Follow chris b.
Unfollow chris b.
Send Message
Share Review
Report Review

Did not work
July 5, 2019

App showed a balance but their website said invalid card number. I am unable to make online purchases and their support could not assist because there was no transactions. I just requested a refund and I'm worried i won't get it now after seeing these other complaints.

Date of experience: July 5, 2019
Australia
1 review
0 helpful votes
Follow Aussie Battler F.
Unfollow Aussie Battler F.
Send Message
Share Review
Report Review

SCAM...!
February 28, 2024

How on are these clowns still alive.
Can't even get service in Australia.
Now bunch of Indian mf trying to scam me on another angle. IF YOU THINKING OF GETTING PAYSAFE DONT.
They should be called SCAMSAFE
$200 I CANT EVEN ACCESS IT...
NEVER AGAIN

Date of experience: February 28, 2024
Germany
1 review
0 helpful votes
Follow Garry O.
Unfollow Garry O.
Send Message
Share Review
Report Review

Thus far my experience with them has been negative. I allegedly earned reasonable profits but withdrawing said profits were impossible and the company wanted more money deposited in order to release the funds I invested and earned. I got help from BR0ADOA/K-CAPITAL.C0M who helped me get all my funds back.

Date of experience: April 12, 2023
GB
1 review
17 helpful votes
Follow Leonidas S.
Unfollow Leonidas S.
Send Message
Share Review
Report Review

So bought a €50 paysafe(not a first time), wanted to use and got blocked for security reasons apparently?! Sent all the documents, answered all the questions just to get a refund form after 6 days of waiting which won't even let me upload my documents nor accept my address! The customer service is abysmal with no explanation or help at all!

Date of experience: November 30, 2020
Romania
1 review
8 helpful votes
Follow gigi d.
Unfollow gigi d.
Send Message
Share Review
Report Review

Pin locked
May 23, 2019

I have brought 2 tickets one of 100 Romanian RON, and one of 300 RON.
I used that of 100 RON, and when i tried to use the other one of 300 RON, the pin was locked.
I send an email to them, and they request all my personal info, to give me a refund.
They never give me an explanation, why that pin was locked.
Of course i did not send my info to them, because i don't know who they are.
And i'm pretty sure they can see that ticket was't used. So they simply could send me another pin. But instead they ask for all my personal info, thing that i consider suspicious.
And now i just lost 300 RON equivalent of 80 dollars.
So better avoid using this company products!

Date of experience: May 23, 2019
AE
1 review
6 helpful votes
Follow He k L.
Unfollow He k L.
Send Message
Share Review
Report Review

Very bad user experience
May 23, 2021

Not all paysafecard are all paysafecard

There is many variation in usage and it is not clearly informed up front.

There are many restrictions to some paysafecard and it takes ages to get refunded. Me personally are trying to get refunded since 12 April, the case went to "right department" at second of may and still today I didn't get any refund or update...

Date of experience: May 23, 2021
Ireland
1 review
6 helpful votes
Follow Scott M.
Unfollow Scott M.
Send Message
Share Review
Report Review

I want to add my experience to the other reviews i have read. I opened a paysafe account and placed £10 in it. As soon as i tried to use the card, it was blocked for security reasons. They asked for documentation, which i tried to provide, but however many times i tried to supply an image of my passport, they claimed it was not a good enough image. I eventually gave up on that £10 and started to use their vouchers which you can buy in shops and use with a PIN instead. This worked a couple of times. But today, after buying two £10 vouchers, they were blocked for security reasons. I was given a link to paysafecard to request a refund - but again, was required to give lots of personal information and provide passport details. The whole idea of using these vouchers is to pay with safety and anonymity. And they will probably start messing me around regarding the documents again. I doubt that i will see that money again. It's a scam. Don't use them.

Date of experience: July 28, 2017

Overview

paysafecard has a rating of 1.4 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with paysafecard most frequently mention bank account, customer service and security reasons. paysafecard ranks 175th among Payment Processing sites.

service
19
value
17
shipping
14
returns
16
quality
17