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PetallushReviews 417

petallush.com
casual, lounge, swimwear womenAge 26-45
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From the business

Shop Trendy Women's Fashion at petallush. Discover the latest dresses, tops, bottoms, swimwears. Enjoy the cheap discounted prices, we ship worldwide.


petallush.com
Hong Kong
Petallush is part of Leadbon International Co., Limited
Founded in 2019
Clothing item from PetallushFashion apparel by PetallushMerchandise from Petallush clothing linePetallush fashion product

Business Highlights

General

Parent Company: Leadbon International Co., Limited
Year Founded: 2019
Target Gender: women

Shipping

Shipping Cost: $9.99
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL)

Customer Service

Support Channels: messenger, email
Support Email: service@petallush.com

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Afterpay

How would you rate Petallush?
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Petallush Reviews Summary

Petallush has garnered mixed feedback from customers, highlighting both commendable aspects and significant concerns. Many reviewers appreciate the detailed sizing information and the aesthetic quality of the garments, noting their attractiveness and affordability. However, a recurring theme is dissatisfaction with customer service, particularly regarding shipping delays, issues with product quality, and a challenging returns process. Some customers reported receiving incorrect items or experiencing difficulties in obtaining refunds. Overall, while the brand shows potential in design and affordability, substantial improvements in customer service and product consistency are necessary to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

service
184
value
68
shipping
70
returns
73
quality
368
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6,402 reviews

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Minnesota
1 review
0 helpful votes
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Dresses
June 5, 2023
Updated review

Hope to get them! I am still waiting to see them. Hope I get them in time for the event I bought them for. Please look into why I have not received them. Please contact me. I have been billed for them.

Date of experience: May 6, 2023

Great Selection!
April 26, 2023
Previous review

Great Selection!

Date of experience: April 26, 2023
District of Columbia
1 review
1 helpful vote
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Pretty in Pink
May 6, 2023

Bought a maxi ivory with delicate flower patter which fit perfectly and will be worn to upcoming wedding. The shirt I purchased did not fit, the arms to tight. Emailed for a return and pleasantly surprised at the quick response. Very professional and willing to work with you on returning alternatives. Highly recommend Petallush.

Date of experience: May 6, 2023
Utah
1 review
0 helpful votes
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I bought two dresses. Trying to return them is a nightmare. I will never buy from this company again…

Date of experience: May 2, 2023
New Jersey
1 review
0 helpful votes
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Cute dress!
May 2, 2023

Easy to navigate site. Cute clothes. Hard to pick there are so many cute styles. Will be shopping here again but without time constraints.

Date of experience: May 2, 2023
Canada
1 review
0 helpful votes
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Poor Refund Policy
May 30, 2023

This company has a horrible return policy, which they do not make known on their website. They say you can get a refund within 30 days of receiving the product, and to contact customer service, but they only refund half of the price of the item. The item did not fit and the color was off when received. They are not upfront about their return policy. Buyer beware!

Date of experience: April 30, 2023
Utah
1 review
0 helpful votes
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I ordered the dress for a wedding I was attending. It took close to 5 weeks to get the dress, and shipping information was not correct. I'm not happy with your return policy either. I feel you need to realize that you are competing with other companies that ship much quicker and have a much better return policy. I probably will not be a return customer.

Date of experience: April 28, 2023

So far no problems
April 6, 2023
Previous review

So far no problems

Date of experience: April 6, 2023
Texas
1 review
0 helpful votes
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Two dresses
April 28, 2023

Love my dresses. The material is so nice and I live the color of both. Very easy ordering. Great Customer Service

Date of experience: April 28, 2023
Utah
1 review
5 helpful votes
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If the item doesn't fit or doesn't work out, you can't get your full purchase price back! They will give you a percentage, but not the full price. It's a rip off! Buyer beware! They keep your money. I feel like I've been robbed. Here's the email they sent: we refund you $12 to your original payment account that you used to pay before as compensation and you keep the item without return. $12 refund on a $41 purchase. The dress didn't fit. Keeping it is not what I wanted. Very unhappy with the whole process.

Date of experience: April 28, 2023
Oklahoma
1 review
0 helpful votes
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Dissatisfied
May 27, 2023
Updated review

Poor quality and fit was not true to size. I have ordered before and was satisfied But with this order was really disappointed in the company and response.

Date of experience: April 27, 2023

Looking forward to receiving my dress
April 11, 2023
Previous review

Looking forward to receiving my dress

Date of experience: April 11, 2023
Pennsylvania
1 review
0 helpful votes
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Unique T shirt
April 25, 2023

My experience was just easy as 123. Easy to order and customer service reached out to me to see if item was received. Love it!

Date of experience: April 25, 2023
Oregon
2 reviews
0 helpful votes
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Just the dress I wanted
May 13, 2023
Updated review

I will have to find out if the size is right. If it isn't, I will have to return the dress.

Date of experience: April 13, 2023

I will have to find out if the size is right
April 5, 2023
Previous review

I will have to find out if the size is right.

Date of experience: April 5, 2023
Utah
1 review
0 helpful votes
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Waiting
April 12, 2023
Updated review

Sent an email asking to return some items, haven't heard back.

Date of experience: April 12, 2023

Good so far
April 2, 2023
Previous review

Good so far

Date of experience: April 2, 2023
Texas
1 review
0 helpful votes
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Inaccurate sizing
April 10, 2023

I like the items, but half my order is way too small! An XL dress that I thought would be big on me will have to substitute for the M I bought for a gift.
Glad that I still have a gift, but now I have all these things to return. The M I ordered is sized like an XS, and I know sizes because I've been a custom dressmaker for 25 years.
Disappointed

Date of experience: April 10, 2023
Texas
1 review
0 helpful votes
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Haven't received order
May 9, 2023
Updated review

Hasn't been very good. No shipment received yet. Very little communication until now. And petallush hasn't confirmed I'm receiving my entire order. Just a little up in the air on my satisfaction at this point

Date of experience: April 9, 2023

I like the styles
April 29, 2023
Previous review

I like the styles. Waiting to see what the fabric quality is like, as well as the length on me.

Date of experience: March 30, 2023
New York
1 review
0 helpful votes
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First time it would not let me finish my purchase order

Date of experience: April 6, 2023

First time it would not let me finish purchase
March 23, 2023
Previous review

First time it would not let me finish purchase

Date of experience: March 23, 2023
Indiana
1 review
0 helpful votes
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Returns
May 4, 2023

I ordered 3 dresses, all of which did not fit me nor were they flattering. I emailed customer service to return and they asked if I would keep 2 of the dresses...uhmm what? Why would I keep 2 dresses that don't fit nor do I like? Horrible return process so far. Only buy their dresses if your absolutely sure you'll love it.

Date of experience: April 4, 2023
Florida
1 review
0 helpful votes
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Nice styles but return shipping is on you
May 2, 2023
Updated review

Love the styles you offer and that they are modest and flattering to ladies with curves. However the three I bought i ultimately had to return at my expense. The had no stretch and we're not flattering on me.

Date of experience: April 2, 2023

Love the styles you offer and that they are modest...
March 25, 2023
Previous review

Love the styles you offer and that they are modest and flattering to ladies with curves

Date of experience: March 25, 2023
Utah
1 review
0 helpful votes
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Nice company I somehow discovered!
March 31, 2023
Updated review

I like Petallush for various reasons. For one thing, they have a lot of choices. For another, their prices are much more reasonable than other online clothing stores. For another, their customer service is very good! What's not to like about Petallush?!

Date of experience: March 31, 2023

I am anxious to try out PetalLush company
February 16, 2023
Previous review

I am anxious to try out PetalLush company. I've never ordered from them before.

Date of experience: February 16, 2023
Minnesota
1 review
0 helpful votes
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Never received
March 30, 2023

Would love to receive them but haven't yet
Please send them or refund my money

Date of experience: March 30, 2023
Australia
1 review
0 helpful votes
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Great company to deal with
March 27, 2023

Fabulous, the dress was not in stock at the time, but one was made for me. Also web site easy to use

Date of experience: March 27, 2023