You have to be sure you want what you buy. Prices are reasonable, so hopefully you can afford to keep what you buy and give away things that don't fit! It's yours when you get it! You cannot return!

This was a fun way to shop. I can't wait to get the clothing. I like that it isn't polyester.now that I have the clothes, the cotton isn't high quality. I don't love them like I'd hoped.

It has been 1 month and 10 days since I submitted the order, and it still has not been delivered! The support could not help, and responses were not nice. Avoid!

I cannot return the items that did not fit! After several emails, they said they would return $35 of the $54 the items cost, but they have not done that!

This company has he absolute worst customer service! Their return policy states to contact customer service for a return. Which I did. Then I receive an email asking what the problem was and if I would keep the items (THAT I STATED DO NOT FIT) for 1/3 what I paid. After replying that that was completely UNACCEPTBLE, I get another reply asking if I would keep the items for 1/2 the cost or get a "gift card" for my full price to order more. THIS IS A COMPLETE JOKE AND THE WORST CUSTOMER SERVICE! If a customer is unsatisfied with the fit of the items, do the right thing and give them their refund! I have sent a total of 4 emails requesting a return label and my refund. I AM OUTRAGED AT THE THIS POINT!

Easy check-out, better quality and accurate sizing than I was expecting. I was pleasantly surprised and pleased!

The clothing looks lovely on the models. Hope it will look lovely on me too.

Would look to enlarge product picture to view close up, also description does not give a full account

I bought two dresses. Trying to return them is a nightmare. I will never buy from this company again…

I never received my order. I've received an email saying it has been delivered several days ago but still no package.

So far so good. I have no complaints. The white blouse is lined and pretty

You never know when your purchase dress will arrive. No trucking. They dont even have customer service assistant.

It took 3 or 4 times trying to get my payment method to work. Makes a person think maybe this site is not safe.

Buyer Beware! Wish I had never placed order. They make returns impossible! Refund "offers" are a small fraction of what I paid!

Love my dresses. The material is so nice and I live the color of both. Very easy ordering. Great Customer Service

It seems they don't want to refund my money, have tried to contact customer service but get no response! Buyers beware!

I was happy when I received my dresses in the mail. They fit right and were made from good material.

$15.00 charge per item or a gift card to buy more clothes that aren't going to fit properly. Lesson learned.

Wish it didn't take me to checkout whenever I added something to my cart. Would like the search engine to be more accurate. Otherwise great shop

I purchased items from PetalLush.com and the order shipped and was received fine. The clothes themselves were of very poor quality, and items fit much more snug than average items that size — and even smaller than what their own size charts claim. So, naturally I wanted to return the items and get a refund, but I was met with what seemed to be a refusal to let me return the items. They haggled with me back and forth over email asking me to keep the items and they'll give me a partial refund instead. I said no, nothing fits right, I have no use for them, please let me know where to send them to begin the return process. They responded with, "sorry we're unable to provide return labels at this time, but if our other options don't work for you, we can refund you for half your order and you keep the items." The amount they quoted they'd refund me for half my order was short by $50, and It was so unprofessional their unwillingness to accept a return that abides by their own written return policy. I'm convinced all these positive reviews are fake and purchased, because there's no way with this kind of customer service that people are having a positive experience overall. I've started a dispute for the purchase with my card company, because Petal Lush is still unwilling to let me make a return via a label from them or purchasing a label myself. TERRIBLE COMPANY. TERRIBLE CLOTHING QUALITY. TERRIBLE CUSTOMER SERVICE. STEER CLEAR!