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Platinum Health Supply has a rating of 3 stars from 136 reviews, indicating that most customers are generally dissatisfied with their purchases. Platinum Health Supply ranks 3rd among Medical Supplies sites.
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Good- simple and straightforward. Delivered on the date that I was advised to expect. Prompt.
Easy ordering process with good follow up communication. Fast delivery given the current demand for rapid antigen tests.
Easy check out with shop pay, fast shipping despite public holidays and Christmas/ New Years period.
Prompt delivery in what must be a difficult time for the company to fulfill orders.
Much appreciated.
Thank you. I am very pleased with price and service.
Very easy ordering process, good communication & arrived sooner than I expected. Will shop again!
I placed an order for click and collect, 8 days later the product is not ready for pick up. I have called and left a message on three different occasions now, to no reply to where my order is.
More that 2 weeks since we ordered our masks and we are still waiting for them to arrive I emailed you 2 days ago asking for a delivery update and have had no response yet. Please
Found the experience very easy, even with my very shaky hands
The customer service is top notch. It's clear to the naked eye that professionals work here. I would definitely recommend it.
Everything was great! Phone & email customer service was great! Answered all my questions. Had to pay quite a bit for express delivery (only option) but it did arrive in a day after it was shipped! Would purchase again.
Great customer service, helpful and knowledgeable regarding the important products they sell (I purchased PPE). Products are affordable, regulated and Australian made (in the case of the N95 and surgical masks I purchased).
Relatively efficient service overall, with fast delivery
Awesome Products, Awesome Company. Ease of transition and very speedy delivery.
Site easy to use and good range of products. Received promptly.
Site easy to use and good range of products.
Will see when we fly. That's all I can say at this time.
Would prefer a choice on shipping as I feel that express shipping is far too much! For my next order I would appreciate a larger choice. THANKYOU VERA GREEN
Would prefer a choice on shipping as I feel that express shipping is far too much! For my next order I would appreciate a larger choice. THANKYOU VERA GREEN
Answer: Thank you for your email and for being patient with us. We are working through over 40,000 orders and have 24/7 staff to cater for the influx of orders. If you have placed an order with us prior to JAN 5th then we are working hard to get it out and we expect there to be a 5-7 business day delay. We have SOLD OUT the stock online in order to make sure you are prioritized to ship your order. If you would like your order cancelled please let us know. If you have not ordered and are looking to see if we have stock we will be restocking Friday and Monday. Please keep an eye out on your email for pre sales. Thank you so much for your patience with us. Warm Regards, Platinum Health Customer Service Team
Answer: Hi there! Could you please confirm your order number for me so I am able to escalate this.
Answer: The best mask with the most protection is our N95 which can be found here. Link: https://www.platinumhealthsupply.com.au/products/n95-p2-flat-fold-respirator-head-strap-australian-made-10-pcs
Answer: Hi Mark, Thank you for your message, please let me know your order number so I can investigate for you. Best regards, Ben
We're a proudly Australian owned and operated business that aims to provide a high level of service within each and every purchase. We aim to take every client and future customer through a journey that explores the widest range of PPE products to meet any type of organisations needs.
Platinum Health Supply is more than just your one stop shop for all things PPE, but a trusted adviser that knows how to keep your organisation health & safety compliant.