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PlayerUp

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Hungary
1 review
2 helpful votes
Follow Evan S.
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Recommended platform
March 19, 2024

I recommend this platform for buying/selling your online game/social media accounts. Had a prior issue regarding payment transfer but support/middleman reached out to me and was able to resolve it quickly.

Date of experience: March 19, 2024
Jason W. PlayerUp Rep
over a year old

===================================================

REACH LIVE CHAT SUPPORT

TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom

DISCORD INTEGRATED CHAT SUPPORT
Message Us

URGENT TICKET
Http :// www.playerup.com/conversations/add?to=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction

EMAIL SUPPORT
vip@playerup.com

GB
1 review
0 helpful votes
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Even though almost every aspect of the service is automated, real agents are not hard to come by, especially when you open a support ticket. If you experience delays in payouts simply contact them through their service. Honestly will keep doing business with them, thanks.

Date of experience: October 20, 2023
Hungary
1 review
0 helpful votes
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ALL RESOLVED
October 16, 2023

After pre-charging the entire amount to my credit card and asking for verification documents 3 times (each time for more information), still no 3-way conversation. Been 48 hours since payment...are we going to close this deal?

UPDATE: Middleman contacted me and resolved the issued. Thanks

Date of experience: October 16, 2023
Poland
1 review
0 helpful votes
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Sold my account 2 days ago. No payment was sent. No reply from support. I really need the funds here. Not recommended.

Contacted support on telegram chat. Issue is fixed. Payment received through Skrill for full amount.

Date of experience: June 29, 2023
Norway
1 review
0 helpful votes
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Finally received payment
October 17, 2023

2 months ago I sold my account here. I finally got credited last month. Still today, the payout has not been actually sent. I have been more than patient. I just want this resolved.

Edit: I wanted to update everyone. It appears I was wrong, they did send payment to me by bank transfer, not crypto. This is all cleared up now.

Date of experience: October 17, 2023
Finland
1 review
0 helpful votes
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Fast and w/o problems

The trade went very smoothly, if not a touch long (there was a massive update for the game that needed to be downloaded, so no fault of anyone here).

Middleman was professional and helpful.

Date of experience: April 11, 2022
Czechia
1 review
2 helpful votes
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100% resolved! Seems to be a great site. However the 3 way ticket never started after we confirmed price and buyers funds are still awaiting approval after 7 hours. I have contacted MM support and got a bot response. I am hoping to be this resolved asap.

Date of experience: March 18, 2024
Jason W. PlayerUp Rep
over a year old

===================================================

REACH LIVE CHAT SUPPORT

TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom

DISCORD INTEGRATED CHAT SUPPORT
Message Us

URGENT TICKET
Http :// www.playerup.com/conversations/add?to=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction

EMAIL SUPPORT
vip@playerup.com

Spain
1 review
1 helpful vote
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Very reliable to buy and sell virtual accounts / in game currencies. If you ever run into a problem their customer service is also very fast and will help you with whatever problems you may be experiencing! Selling in-game items, currencies and accounts has never been easier for me and so reliable. Other selling services such as eBay usually only look at the buyer's point of view and this leads to the buyer getting their money refunded and scamming the seller. Would recommend this to anyone who is trying to safely sell as the middleman will ensure both sides are satisfied before releasing the payment to the seller or returning it to the buyer!

Date of experience: April 8, 2024
Jason W. PlayerUp Rep
over a year old

Contact Chat so we can fix this

===================================================

REACH LIVE CHAT SUPPORT

TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom

DISCORD INTEGRATED CHAT SUPPORT
Message Us

URGENT TICKET
Http :// www.playerup.com/conversations/add?to=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction

EMAIL SUPPORT
vip@playerup.com

New Zealand
1 review
0 helpful votes
Follow Jusuf A.
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Good experience
June 28, 2023

First time using this website after being recommended by a couple of my friends. This looks like a stable website that I could use for a long while, but for now, the verification is taking a while. Other than that, can't wait to experience this website and their unique three-way conversation. 3* for now, will edit back again in the future :D <3.

Edit 1: The moderate/middleman is pretty attentive and legit. Reassure me right at an instant to resolve the issue, I could now see why this website is legit. Offered me a better experience so far than other sites. Hopes it gets resolved. :D <3

Date of experience: June 28, 2023
Norway
1 review
0 helpful votes
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Won't trade without it.
February 24, 2023

Good safe service. The system for trading with middleman is very safe and effective. Had some issues with customer service and waiting on replies on support tickets I placed, no issues with middleman at all. Jordon from customer service got a hold of me and straightened everything out. I must say, I have never had a web based company call me to assist and he went above and beyond to help me straighten out all my issues, Jordon gets a 5 star. I'm in the customer service industry, I know when someone gives a shat or just provides some fluff and a hand job. Or he's just that good and can fake the words but provides the meat and potatoes. Either way 5 star lol. I look forward to using your services again. Shawn N

Date of experience: February 24, 2023
Italy
1 review
0 helpful votes
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Seems to be a great site
October 11, 2023

100% resolved! Seems to be a great site. However the 3 way ticket never started after we confirmed price and buyers funds are still awaiting approval after 7 hours. I have contacted MM support and got a bot response. I am hoping to be this resolved asap

Date of experience: October 11, 2023
Czechia
1 review
0 helpful votes
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WORTH IT
October 18, 2023

I understand that there is buyer and seller protection but they take it way too far. I've had my purchase declined TWICE. Had to wait for my first refund and once I've received it I tried it again with the seller.

Edit: My issue was fixed. It was declined because I posted an invalid address. Thanks for chat support for helping me with this.

If the card is valid and has the appropriate balance to make the transaction then there should be no issue between the buyer and seller. Plain and simple. Save your time and money and purchase from another platform.

Date of experience: October 18, 2023
Czechia
1 review
0 helpful votes
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Received account.
October 22, 2023

Been more than 8 hours, no account. What type of support and service is this? You pay for something, should get instantly. Here I am trying to find any means of support on this site and can't find it.

Edit: Account was received.

Date of experience: October 22, 2023
Switzerland
1 review
0 helpful votes
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Correspondence Received
October 28, 2023

Might have just been a dodgy seller, but they had 100% positive reviews. Made me wait 12 hours and then didn't even give me what I paid for, refunded me through website credit which is honestly useless to me as I only wanted stuff for one game and only that seller does it.

Edit: Forget what I said. The credit was only temporarily. As soon as I cashed it out, it was automatically refunded. Now I get how the site works. You can exchange or automatically refund it.

Date of experience: October 28, 2023
Germany
1 review
2 helpful votes
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Quick to help out, use common sense on this platform. It is still a platform which brings 2 parties together in an safe buffer. They are not responsible for the endproduct. They do have several failsafe features which kick in and they are strict as possible to make sure the spammers and scammers don't get through that easily, the flagging system works awesome which helps out new members see what the feedback history is of a seller etc. My experience is more based as a buyer, haven't sold anything on it.

Date of experience: May 6, 2024
Jason W. PlayerUp Rep
12 months ago

Contact Live Chat

===================================================

REACH LIVE CHAT SUPPORT

TELEGRAM INTEGRATED CHAT SUPPORT
https://t.me/playerupcom

DISCORD INTEGRATED CHAT SUPPORT
Message Us

URGENT TICKET
Http :// www.playerup.com/conversations/add?to=Middleman&title=Super%20Urgent%20-%20Delayed%20Transaction

EMAIL SUPPORT
vip@playerup.com

Austria
1 review
0 helpful votes
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Problem with transaction
December 20, 2023

Hello, I made a deposit of $ 100 with the help of the buy button on the seller's offer. I made the payment (using Skrill) while I am waiting for any answer from you at this time. I do not know if the payment has been posted to you and at what stage is the purchase of an account from a given person. I have confirmation of payment.

I made a mistake. Middleman answear really fast. Im happy right now :)

Date of experience: December 20, 2023
GB
1 review
0 helpful votes
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WORKS
October 10, 2023

Willing customer service. Did two trades and while the first took a bit because of verification they expediated once reported and got everything going perfectly! Definitely will be using this site again!

Date of experience: October 10, 2023
Czechia
1 review
1 helpful vote
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All fixed now. Also they're online but not responding? My id: I S oLo Its been 5 days and i have not received my payment yet. Its my first time ever using PlayerUp so please give me good experience so i can trust this website for more businesses. I got a messaged that 652 dollars is scheduled to transfer to me in 1-92 hours, still not sure how long it would take more. Also you guy said it costs free for transactions. Then Why i only receive 652 out of 750 dollars from my transaction? Where did my 100 dollars go?

+4
Date of experience: November 18, 2023
GB
1 review
0 helpful votes
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Quality support
September 2, 2023

I'm glad your website is back online.

Replies from customer service can be delayed, but they seem to make sure the process runs smooth and safely for both sides.

I was able to receive a full refund on my purchase for 1k$

Date of experience: September 2, 2023
Netherlands
1 review
0 helpful votes
Follow Maladh A.
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PlayerUp is an exceptional service that provides quality and ensures security for any of your middleman needs. While you do have to pay a small fee and sometimes you have to wait for a little bit, you can take comfort in knowing that your middleman transaction is secure and that you are protected, even after the purchase is complete. I was like you, once. Posting an angry review on this website because it was taking longer than I expected to receive my money. I now have the money not too long after initiating the 3-way conversation, and they always delivered within the provided timeframe. If you ever get too concerned, then just reach out to support (but don't spam them — it doesn't help anybody, trust me).

Date of experience: October 31, 2023

Overview

PlayerUp has a rating of 2.8 stars from 293 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PlayerUp most frequently mention middleman service, payment method and customer support. PlayerUp ranks 2nd among Video Game Mods sites.

service
138
value
118
shipping
91
returns
103
quality
112
This company does not typically respond to reviews
+181