website thubmnail of PrintRunner

PrintRunner

How would you rate PrintRunner?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
0 helpful votes
Follow LISA U.
Unfollow LISA U.
Send Message
Share Review
Report Review

Great site to order forms from
December 15, 2023

We use them at work for a lot of our forms. Some are triplicate, duplicate and singles. They come out perfect every time with the best prices you can find.

Date of experience: December 15, 2023
Colorado
1 review
0 helpful votes
Follow Andrea B.
Unfollow Andrea B.
Send Message
Share Review
Report Review

Dont use them!
November 2, 2022

I used this company for 3 years. Ordered magnets that began to warp. Since I did not claim within 30 days they told me im out of luck. I filed a claim btw on the 32nd day. I ordered 1000 pcs how am I to inspect all these within 30days? We were using them on fridges in our lodge and after a few weeks they began to curl. What is really upsetting is an agent actually told me they would be replacing them. I waited and when I asked the status this is what I was told.

Use Vista print. They stand by their products. We received chipped mugs and credited them without arguing like Printrunner. Printerunner just kept asking why I waited past 30 days like a broken record to the point where I finally was like you win! And ill take my business else where.

Date of experience: November 2, 2022
New York
1 review
0 helpful votes
Follow Angela I.
Unfollow Angela I.
Send Message
Share Review
Report Review

Excellent all around
August 8, 2023

I had bookmarks made to honor the life of family members. Ive made this three times, and PrinRunner is easy to use, and they ship quickly. The process to create the bookmarks is easy to understand and carry off. The product quality is terrific. Others have asked who made them, when I give out the bookmarks, and I hope they use the idea and company. I talk it up a lot, so much I should get a commission, lol.

Date of experience: August 8, 2023
Georgia
1 review
0 helpful votes
Follow Greg V.
Unfollow Greg V.
Send Message
Share Review
Report Review

Stickers
November 7, 2023

I wasn't sure what sticker to choose online. I called and spoke with a rep who guided me on what to use for my application. It was better and cheaper than what I was originally looking at.

Date of experience: November 7, 2023
California
1 review
0 helpful votes
Follow megan b.
Unfollow megan b.
Send Message
Share Review
Report Review

RUN AWAY!
August 12, 2020

Horrible label quality!
Poor customer service!
Waited weeks for a manager to "call back"!

THESE LABELS CAN SCRATCH OFF WITH A FINGERNAIL!
Our labeled lip balm can barely survive being at the bottom of a purse let alone a pocket!

Printrunner takes NO accountability for the poor quality job they do, instead tries to turn it into "what did you do with these"

We have NEVER have seen such a disastrous printing job.

Date of experience: August 12, 2020
PrintRunner S. PrintRunner Rep
over a year old

Hello Megan, we appreciate you taking the time to leave us a review with Print Runner. We are sorry to hear about your recent ordering experience with us. This feedback provides us an opportunity to ensure that you stay satisfied with our service & products as well as allows us to get better. Will you send us a direct message with your order#? We will be happy to look into the concern.

Thank you,
Customer Care

New York
1 review
0 helpful votes
Follow samuel C.
Unfollow samuel C.
Send Message
Share Review
Report Review

Outstanding Customer Service.
August 5, 2023

The customer service was excellent; they fulfilled their promise of delivering my shipment on time and even assisted me in redesigning and editing my banner. I received it as expected.

Date of experience: August 5, 2023
Texas
1 review
0 helpful votes
Follow Chef A.
Unfollow Chef A.
Send Message
Share Review
Report Review

So I ordered some meal prep sleeves for my business and got my shipment in... I didn't get sleeves, but rather 250 pieces of useless paper!. So I call to return the order, and they did everything but excepted a return/refund of product that was not what they advertised! TERRIBLE COMPANY TERRIBLE SERVICE, STAY FAR AWAY! This place needs to be shutdown! Horrible interaction with customer! If I could give them a "0" rating I would!

Date of experience: March 10, 2021
PrintRunner S. PrintRunner Rep
over a year old

HI Chef A, We are so sorry to hear that the packaging sleeves that were ordered did not meet expectations. We would be more than happy to take another look at your order to see what may have happened and work on a resolution with you. Would you be able to update your review with your order number so that we can locate your account?

New Mexico
1 review
0 helpful votes
Follow Sondra B.
Unfollow Sondra B.
Send Message
Share Review
Report Review

"Quick turn around... Great communication! Prices that can't be beat! Have ordered thousands and thousands of labels from PrintRunner... and will continue to do so!"
Mother Earth Designs

Date of experience: December 5, 2019
Illinois
1 review
1 helpful vote
Follow Punk R.
Unfollow Punk R.
Send Message
Share Review
Report Review

I ordered 3 sets of stickers from 3 different companies. Printrunner took the longest. They offered ZERO help when I needed it. I asked them to change a shipping address for me BEFORE my item was shipped and they denied me. They lied and said the product had been "shipped" even though the shipping label hadn't been created yet. They wanted to CHARGE ME AGAIN to re-ship my order, but I re-routed my package before they had the chance! Wtf?! Absolutely terrible. A total disgrace. I advise you to use Sticker Mule instead. They charge a little bit more, but they're much faster, their product is of a higher quality, and their customer service is excellent. -- PRINTRUNNER SUCKS!

Date of experience: November 27, 2019
North Dakota
1 review
0 helpful votes
Follow Hannah O.
Unfollow Hannah O.
Send Message
Share Review
Report Review

Missing Sticker Problem Solved
September 5, 2023

When our order of 1000 stickers was received, we only had about 350. PrintRunner fixed the situation by sending 1000 new stickers. I guess FedEx had repackaged them into a different box.

Date of experience: September 5, 2023

Overview

PrintRunner has a rating of 4.2 stars from 122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrintRunner most frequently mention great job and free shipping. PrintRunner ranks 18th among Printing sites.

service
20
value
20
shipping
16
returns
18
quality
21
This company responds to reviews on average within 0 days