PromGirl

I bought 3 dresses at promgirl.com, I read all this bad reviews so I was hesitating to make the purchase, but the dresses were beautiful and cheaper than other websites. I hesitated for a year because of all this bad reviews. I changed my mind when I chat with an operator on their official Facebook page and look to all the pictures customers upload telling how happy they are with their dresses. So I make the purchase on june 17th, it shipped on june 19th and were at the front door of my house at 3pm on june 19th! I was so glad every single dress fit as expected and look like the pictures they had on the webpage :) I have to tell it was a great experience and I´ll definitely buy here for more special occasions.

This dress is even better once you try it on. I'm so excited to wear it! Perfect fit, great material, very flattering. Perfect balance between sexy and classy.

Very pleased with the ordering process, however, product (lace) was damaged upon arrival on my daughter's prom dress. Hoping exchange/return process will be an easy process as well.

They have very bad business practices. I orded a dress on 3/30/10. Got an email on 4/1/2010 that stated my item shipped and included a tracking number. As of today 4/6/2010 I still had not recieved the order. I called to get more info and was told that the order had not shipped and would not until 4/10/2010. Additionally, when I placed the order the website stated that the product was "In stock: Ships next business day"... that obviously did not happen. When I called I was told that the only thing they could do for me was cancel the order... they falsly advertised that the item was in stock and then lied to me in an email that my order had shipped when in reality is never did!

Great quality dresses for the price. My package arrived on time, dress fits perfectly and is prettier than the picture showed. Was so impressed order my other daughter a dress from there as well..

The only reason I gave 4 stars is because the color had a slight variance. I thought the top was cream underneath but turned out to be gold. Everything else fit beautifully. Quick shipping.

This is the second time I've used Promgirl for a school dance. I don't think I could have been happier. The dress looked exactly like the picture and fit me really well, no alterations!

I honestly love this site because if it's high quality and incredible designs they have everything you need for any occasion. Hands down best site for dresses!

I will post this on every website. Horrible return policy. Out of the country when dresses arrived and now we can return the ones that didn't fit. And no help what so ever

Highly recommend Promgirl for their many beautiful dresses. This is our second purchase for a semiformal dance, and we have been more than happy with our purchases.

This company is crap - absolute garbage. No exchanges - in this day and age. Have never ran into a group like this one. And they are telling us the dress was special made - BS.

My daughter went to your website and asked me what her limit was and I said please keep it reasonable. Well $114 later and 5 days later we had a great looking dress in hand! She loves it!

If you need to exchange or return cant do so! You must call them within 5 days. The quality was ok but what made it not worth it is the customer service. So now I have a dress that does not fit.

I ordered a gown from here months ago for a military ball. It was a final sale dress so I was taking a chance, but it ended up fitting and looked gorgeous for under $150. I plan on buying a simple white dress for my elopement soon as I loved the whole promgirl experience. My dress fit so well and shipped very quickly. The packaging of the dress even made me happy. Ordering such expensive dresses online is risky because you can't try them on before you pay for them, but if you're willing to take that risk, promgirl is a great website.

Some of the 1 star reviews on here are ridiculous. You need to read all the policies before you pick out a dress. If you get pay for three day shipping, it means three business days like 99% of other online sellers. If you pick out a final sale dress like I did, it's a big gamble but that isn't promgirl's fault. If the dress looks to be a different shade than what is offered, maybe your computer screen is off or the designer's pictures are adjusted by the designer. Promgirl isn't the manufacturer so it isn't their fault if a dress looks different. They sell authentic dresses from designers and they often have the absolute best prices from what I've seen. Do your research and figure out if you're okay with their policies. Don't complain if you don't look at their return policies and then are shocked when 10% of your refund isn't given back due to restocking fees.

First of all this company is not from China and the dresses look like the picture they are authorized to sell these dresses by the originally designers you can even look on Jovanni website Prom girl is authorized to sell these dresses.

The zipper on my dress didn't work, for $300 this is NOT worth it. The first dress was way too small, ordered a size up and the body fit but the waist area was gigantic. I send back both dresses and had to pay $16 to ship back, as well as a $30 for restocking. I just paid $46 to be disappointed twice and receive NOTHING. VERY ANGRY; DO NOT SHOP HERE.

Nice dress. A little fraying in some places, but the fabric and cut make up for it! Also the slits of the opaque fabric are quite high. Metallic blue is beautiful though.

We bought my daughters prom dress from this site. The dress fit true to the size chart and matched how it appeared on-line. My daughter tried it on and we loved it. We had a little trouble with getting the zipper up when she tried it on and when it was time to take it off we could not unzip it. The zipper was not stuck it was a bad zipper. We ended up having to rip the zipper to get her out (no damage to the dress.) you could tell the zipper was bad. I called Promgirl and was treated poorly. I was very surprised. In order for a full refund I would have to submit photo (which I could provide) and they would be taken in from of a committe to determined if a full or partial refund was allowed. I spent $250 on the dress and had prom in a little under three wks. I was told it would not happened within that time frame. Terrible customer service! I will NOT be buying a nother dress from this site. Which is too bad because the dress itself is beautiful and I loved it on my daughter.

I love prom girl! So reliable, always on time, overall great products for great prices! I would definitely order another gown from this website, very satisfied!

I ordered a dress may 20th and after 8 days i just got information it was just shipped and it wont arrive for my daughters prom! I called customer service many times during the past week and all i would get was that i would ship on that day i called and i would get an email... today i called them and their excuse for the dress arriving late is that last minute it was sold out, so i spoke to an incompetent manager "Mike" and he said well its arriving on the 31st in the evening and your daughters prom is the 31st, there is nothing we can do now so call us to return it when you receive it! Severely unprofessional company as i vould of been notified it was dold out/ or on back order and not fool me just because PROMGIRL only cares to profit. My daughter is left without a dress for prom because of this horrible company that is extremely unprofessional!

I ordered a dress for my wedding on this site. It came in within 3 days and fits perfectly. It looks exactly like the picture too. I can't wait to wear it on my big day. Thank you so much PromGirl

Prom Girl is an awesome website, I ordered my prom dress three days prior to my Junior Prom, I payed for next day shipping and they made sure to send me the dress in time! Also, I wish that they had sizes in Petite since i'm very short, I spent more at the dry cleaners than I did on my dress.

Don't believe the bad reviews! I ordered a non-refunded dress for my prom and was not disappointed! After reading all the bad reviews I was very hesitant in buying as this particular dress would not be able to be sent back. The dress was exactly what I ordered, color, size, and all. Those who complain about the quality may not realize prom dresses are made differently then you'd find any dress in a department store. They are more delicate in general and should be handled with care. This does not mean in any way they're lacking in material or quality because all "brand name" dresses I've tried on and seen are made this same way. I found it most helpful to try on dresses at a nearby dress shop in order to get a feel for what size I was. Because unlike most stores, prom dresses are not "vanity sized" and run much different then other dresses you'd find in a store at your local mall. Don't hesitate to buy from this website. The prices are the same if not better than what you'd find at other stores selling the same dresses. I'd just warn that you really look into a dress before buying because the pictures online will make colors look slightly darker or brighter, but not drastically one way or the other. If you know what you're getting into when you order, there should be no troubles whatsoever.