Proxibid

This is the only auction site where they seem to give sellers free reign to screw customers over in any way they please. Hidden fees tacked on and invoiced outside of the platform, items "passed over" when they don't sell for high enough despite not being listed with reserve, bids ignored, shill bidding done to run up any items with a prebid. The list goes on and on and the customer service is nonexistent. Have already had to issue a chargeback on an auction house that took my money and refused to ship or communicate. Proxibid does nothing and allows them to continue as long as they get a cut. Hoping they end up in a lawsuit involving one of these scam sellers.
Don't waste your time.

From what I have experienced, Proxibid is a scam. Bids are most definitely not awarded to the highest bidder at the time auction is posted to end. Instead, the bid time is extended...more than once...in a transparent attempt to generate a bidding frenzy and drive up the buyer cost. You suck!

Okay I have no real proof but it does seem that too often I lose a bid at the last minute to "onsite buyer" No way to check if it is legitimate. Sure makes one wonder when my highest bid is higher than the estimates and well above the other on line bidders but yet suddenly an on site buyer wins.

What a fiasco this business is. I'm not entirely sure how the auctions are setup, as in who does the auctioning, if any pre-set prices are established, etc., but overall it is the most unprofessional chaotic sorry excuse for a clearing house I've ever taken part in. I often do online auctioning, I've attended live as well and they seem to run the same way. Open bidding after close/winning bid announced, ignore bids if they don't suit the auctioneer's idea of price, horrible internet and communication device, items out of order, item description changed mid-bidding, pre-bid completely ignored, etc. I will avoid any event hosted by Proxibid.

Ordered 5 or 6 things from Proxibid. Companies charge more than quadruple for shipping than what it actually costs, but refuse to tell you the shipping charges until after you've purchased the item, which is how they TRAP you.
Items purchased were not as described & missing many pieces, but no refunds are allowed.
I do auctions for a living and this is absolutely the worst auction experience i've ever had. 1 star is too good for them.

Just beware that even if you do not purchase anything, they still hold your credit card info hostage for 14 days!?! When asked they just say "for legal Reasons" and refuse to help. I would never recommend this site to anyone.

Watch out. The online bidding is there to raise the price for on site bidders. 17-22% commission plus hefty shipping and packaging fees means your gonna pay ~25% more than an item is worth.
Coin auctions include fakes, cleaned poorly described merchandise.

Warning! Danger! Proxibid's auctioneers have the ability to simply pass on lots if the "bid is not commensurate with the value of the item offered". Look at their unified user agreement sec 5.4

Translation: no deals, and a waste of time.

P. O. S. scam site!

Offer no consumer protections, aside from talking to sellers. Other then seller having a ein do no vetting or shipping practices. Use their site knowing that if anything goes bad you have to find a way to settle it basically on your own.

I just got off the phone with a Proxibid agent... I stayed with an auction all evening until the clock ran down to 0 seconds. I was the high bidder on china I was buying for my daughter's wedding. The computer read "Updating"... and when it finally posted... I HAD LOST THE STUPID ITEM! The agent's explanation? "Oh well, we have two different timers running and the Java platform didn't update you to let you know that someone else was still able to bid." Really... after 0 seconds? I am beyond ticked off... I am furious!
I fully intend to tell the world. I will give one star because there is not a way to give none.

The lack of help for buyers with concerns irks me about this site. Some high volume auctioneers are very arrogant and unresponsive, Proxibid leaves you to your fate when you have legitimate complaints. Personally, l feel l have a choice each time l have to spend my hard-earned money. I am not giving my money to an undeserving seller therefore, l will never do business with these people again. I do not want to go into the particulars of my complaint because my mind is already made up.

Proxibid charges a fee to use their platform and offer no services in return. Will not hesitate to block a buyer for no cause and refuse to help a buyer if an issue on the buyers end arises. They get 3-5% fee per item, no cap. It should be illegal for them to take so much of our money and not be obligated to give service. They will have you send detailed emails to the dispute department and they never respond. When you call back in their response is not our auction/ item, not our problem. We've bought a lot from proxibid in the last 3 years, I'd recommend you buy from Equipment facts, Level, hi-bid or the auctions directly before Proxibid!

Overall the site has been okay but stay away from any of the Unique Find Auctions they are a joke. I bought something in October 2012 they lost it in mailing then found it then said it was ok only to say it was damaged. They promised to mail, to give me back my money, etc. and NOTHING has been done even with a complaint into Proxibid for over a month. The government auctions are a scam as well they sent an appraisal on a piece of jewelry for $27,000 and it's worth about $300 for the silver, the jewels are worth basically nothing. Good think I didn't pay a lot for it!

Once again proxibid logs me out as I'm live bidding. Missed another item because of them, this happens so often and till you get logged back in the item is sold. Either this happens or when winning the bid, it just happens to be your maximum bid. Dont use them.!

Recently I bid on 4 items using Proxibid, all 4 ran up to my maximum bid overnight while identical lots remained unbidden or at minimum. Proxibid did retract my bids after contacting via email but I now realize the same thing was done to me at a prior auction that I didn't catch.

When Auction Houses are to send invoices thru Proxibid. You have several days to pay.
After the first invoices, Proxibid aloud access to my credit card and was charged the times by the same Auction Houses.
Proxibid customer service just said that they cannot do anything. You have to contact the Auction House. This the second time this happened. I had to file a complaint with another State Attorney General office on the first one. Still no $$ or merchandise.
There will not be a Third Time, I canceled my account with Proxibid.

Proxibid's only concern is serving the auction companies, not the bidder. I had a false complaint filed by an auction company employee I had personal conflict with. As a result Proxibid has blocked me from all bidding through the site. Proxibid's employees, whom I chatted with repeatedly, know this is incredibly unethical and they often apologize for the problem. They repeatedly promise to have someone call me to correct it, however, no one ever does. This is a shady company. I still bid in the auctions but I go to the site, never using Proxibid.

Site works great, have bought all kinds of stuff. But the live audio on the car sales does not work. Have called tech support but they were less than enthusiastic about helping or knowing how to help. I've complained about this in the past but never get any help.

It's funny that the only people who give Proxibid a good rating are the third-party auctioneers. Their business is based to make THEM happy. The auction houses are their customers. If they don't get them to sign-up and sell through them, they have nothing to sell.
I had a very bad experience with Proxibid and I believe they took the side of their auctioneers over me. The auction house wrote their "rules" in the auction information and did a complete 180 from what they wrote. Having being charged an additional fee I did not agree to, they chose the auctioneers side, basically saying "that's the way it works." Just beware, if you're going to use Proxibid you may be on your own if anything should arise.
I will never use their service again.

I used Proxibid for about 2 years, and while a few articles were misrepresented, I purchased over $10,000 in merchandise without a hitch.
Easton Auction Company out of Ohio had an auction for China Panda coins. I bid on and won about $200.00 worth. I checked on Ebay to see what they were going for and noticed the ones from Easton did not have a denomination on them. They were counterfeit.
I notified Proxibid and they said they would open a case. Didn't hear from them for about 10 days and called and was told Easton said the case was settled, that they sent me an email, and closed case. Basically tough luck. They said they took the charges of fake coins VERY seriously.
Well, the company has a new auction with,,,,, fake China Pandas.
I will never use Proxibid again and I advise you not to also.

Dave

Proxibid allowed the auction house to charge my card without even sending me an invoice! I got charges various amounts without knowing for what. When contacted Proxibid not only did nothing to help me but even told me that the auction house has the right to choose how they run their business... Really! You took my card info and just give it to some crooks!

Proxibid just facilitates the auctions to reach people they are not responsible for what the auctioneers do. I have purchase through someone on there and they were wonderful. I bought a painting and was called when the auction company realized it was not real. They refunded my money quickly. If you have a problem with your purchases here you should not blame Proxibid but the actual auction you bought from.

Purchased a few items at a local auction( work auction of uniontown pa)! Everything was fine except 2 items that I was outbid on in the final minutes was on the next auction they ran! Since I've written reviews and they were pulled about workauction, also contacted proxibid and they allow this bidding and encourage it! When your the winning bidder and you are told you was o er bid to see item listed as passed? Bad business on both sides. Now auction is over you never see those bids again but those certain items bud up really didn't sale but back to seller! Bs scam