Proxibid

I was bidding on items in a local estate and out of all those items, when the time was up I was the highest bidder on a piece of jewelry. But then they extended the time for 2 minutes and increased the amount of the minimum additional bid on this one item only! And I was the winner at the end of those 2 minutes. Then they added another 2 minutes with another increased additional bid, but I was still the winner. The 3rd time they did it I didn't bid. At a minimum they are a very unethical firm.

I buy shotguns on ProxyBid. Had very good expeiences with RockIsland and James D. Julia
However gor screwed by Glenworth. The description was none descriptive and pictures did not show problem areas. Most other items were much cheaper and this alone should have raised red flag for me. So I learn my lesson. Do not look for jewels in the pile of junk. Do not deal with Glenworth.

Most auctioneers using proxibid seriously break many auction ethics and the law! Proxibid does jack about it, they only care about the money they make from the auction houses, Beware of Major Misrepresentation lot's of T&C Confusion.

August Tues 14th site crashes halfway during an auction and towards the end. The site has been unavailable in the evenings probably trying to fix the issues with their system Proxibid does some great marketing about how great their service is but a whole load of peolle can waste a whole load of time and lose awhole load of mone trusting these clowns. Peter

I really enjoy using Proxibid. Rather simple to use and understand. The internet premiums can be a bit much, but that's the price you pay for convenience.

Auction company backed they have 0% interest in making sure you get what was advertised. Any misrepresented items no matter how bad the item is misrepresented will NOT BE RESOLVED by proxy bid the only issue they will try to get resolved is the money you owe them regardless of what the Auction house has done wrong. There are many good reliable upstanding companies out there that do this right but proxy bid is not one of them.

It's a fun site - if you like live auctions it can be a great way to catch some super deals. Just remember to keep in mind premiums and shipping costs.

Thanks for the variety of antiques, curio and relics on your auctions. It keeps my business going. Very rarely have I come across any problems and the service is there to help. Thanks capt. John

I feel this company does a fine job of preparing their clients for success. Not only was the presentation and training professional, Andy was very thorough and listened just as good as he taught.

I'm new at this and have only looked through what was offered, but have yet to make a bid. From what I've seen, I like so far. Thank you for your time and consideration.

This time was a solid win. The company had good communication. I haven't been as lucky in the past. Probably the reason for 4 stars rather than 5. Still nursing a sore spot.
JB

I bought a model airplane (plastic) that was in it's original box. The box was about 12X12 X5 inches. The auction sent it to a shipper that packed it in a wardrobe box that was way beyonond the size needed and charged me $15.00 for packing. The item only weighed 1 1/2 pounds.
Echoes of Glory continually misrepresents what they auction. I bought what was described as a survival kit but it was only the container in which a survival kit is packed. They sold a Parachute which was only the pack it came in. Proxibid sets no standards for their auction subscribers. I have many more examples. BEWARE!

If there is a discrepancy or issue with any items you bid on Proxibid will NOT investigate or look into your matter even though your use their platform. You have a duty when you act as the intermediary and people bid on your site!

HORRIBLE SITE, DO NOT BID

I bid on a couple of used mini excavators where both items had reached live bidding and had reached fair market values for the machines, and yet all of a sudden during this the items both got "PASSED" by the auctioneer. No sale was made. Both machines received decent bids very close to their fair market values. This means both these items had undeclared Reserve prices set for them which were not met. No indication of what these Reserves were is supplied anywhere at Proxibid. Proxibid has a policy that any item can have a reserve price and they do not have to disclose it. So if this is true, then why should you bid on anything any time if you have no idea what the reserve is? Why waste your time bidding on deliberately overpriced stuff? The seller will set some high reserve that you do not know and if the live auction does not meet their fancy then BOOM the sale goes to PASSED. Quality auctions like Ebay do not allow this practice for obvious reasons, because it is unethical. Proxibid is a rigged auction that favors sellers. I am not even going to get into the "shill" bidding the do, read some of the other complaints listed here for that.

Found the vehicle I wanted, Bid and won. Had questions about the paperwork and title. Never received a call back after two attempts. Did receive my title. Spoke to no one, you should reply to calls.

It was really good to know that staff at Proxibid takes very good care of its customers, including instances related to cyber security.
Keep up the good work, and thank you)

They allow sellers to bid on their own items to help jack up the prices. That should have been made very clear, not just in the fine print. Totally disappointed. I should have known better:-(

I was the unfortunate buyer of a worn out road grader from this company. I was told it was ready to work and everything on it worked fine, no discrepancies were noted, NONE!. In good faith I bought this heap of scrap metal. No brakes, hydraulic leaks all over, exhaust leaks bad, transmission don't engage, just a worn out piece of metal... Buyer beware of this company, ESPECIALLY IF YOU ARE AN ON-LINE PURCHASER!

I was bidding on a car online and though I won the car. Few hours later I receive an invoice and it is a truck! I did not bid on a truck! Proxibid refused to help with the auction. And the auction house was threating to sue me if I didn't pay. The auction house and proxibid scammed me out of thousands of dollars plus the trucks odometer was set back which was not listed on the description and did not match the title. PLEASE! STAY AWAY FROM PROXIBID! If you buy a vehicle, go in person. Do not buy through online auction.

Proxibid doesn't tell the consumer that they do not protect their buyers. They state they have a customer service and dispute resolutions center; but they do not exist. The customer service center simply takes your complaint and gives it a file number. That's it. If you escalate it to the dispute resolutions center, they do nothing, until you call them back weeks later to get the status of your complaint, and you find that while you're on hold with customer service because they were too busy to take your call, you receive a follow-up email from them stating that they are "really trying" to help you. Proxibid has no customer service support or dispute resolution centers; it is nothing more than a smokescreen to prevent any possible litigation against them. It's what you call "a good faith" effort. They will protect their auction houses, no matter how bad the reputation or how bad the quality of the items they sell in a misrepresented format via picture or in writing, so that they get their money. Claudia in customer service, Christina in dispute resolutions and Jason Miller, Manager do nothing but keep their buying customers in the smokescreen until it's too late to file a dispute with your credit card. Buyer beware.

I recently bid in a couple of auctions with proxibid. One of the auctios was fine, quick delivery, item was as desvribed. The second auction wasn't. I paid for the item and after 3 weeks it hadn't arrived. I called proxibid and the representative said to wait a couple of days and they would try to intervene. I called proxibid back a fes days later and cancelled the order (so I thought). Two days later the item arrived, I called proxibid to say that a 4 week delivery was unacceptable and I wanted to return the unopened package. I was informed the order wasn't cancelled and I had to work with the seller directly, amd proxibid had no authority to intervene on the buyers behalf. Not a reasonable policy, you may have good results, but you are at the mercy of the individual auction houses.

Action ended 12/29/22, notified 1/23/23 paid + shipping on 24th. Made 3 phone calls before shipped. They were lost on there paperwork. Arrived 2/10/23

PROXIBID WILL STEAL YOUR MONEY! Not sure if they did on purpose or had someone that did not know what they were doing. Was bidding up the item by $5,000 increments. Do not put in a high bid, PROXIBID will max out your bid with no reason to do so, other than STEAL money from you!