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Proxibid

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Overview

Proxibid has a rating of 2.1 stars from 244 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Proxibid most frequently mention auction house, credit card, and customer service problems. Proxibid ranks 179th among Auction sites.

  • Service
    29
  • Value
    28
  • Shipping
    21
  • Returns
    21
  • Quality
    23

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
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8
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How would you rate Proxibid?
Top Positive Review

“Great personal attention”

Billy B.
5/11/17

You all have done exactly that... communicate readily and routinely. While I've never successfully won a bid yet, my next step is to engage a telephone on site person... help me achieve that since our Hawaiian Standard Time is often six or more hours apart from auction location.

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Top Critical Review

“Disappointed Again”

Brad D.
10/7/24

I have won bids where my high bid ends up winning but no other bids close to mine, then I pay more than I should have. It seems like on line bidders are at a huge disadvantage, CS is for the auction houses and not the bidders who can see unfair practices right before there eyes. Be careful and save your money from this poorly run company.

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Reviews (244)

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auction house (41) auction houses (41)
Thumbnail of user michaelm613
Ohio
1 review
0 helpful votes
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July 12th, 2017
Verified purchase

Proxibid makes bidding on a variety of auction easy and secure. I've been very pleased with the several vehicles I've won through Proxibid.

Thumbnail of user patrick1413
Texas
1 review
0 helpful votes
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May 9th, 2017
Verified purchase

I have not won any bids yet, but working on that. I like these because of mainly the photo, s. That way you see what your bidding on.

Thumbnail of user perrys27
Minnesota
1 review
0 helpful votes
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July 16th, 2017
Verified purchase

Bidding is good but when trying to watch and/or listen to a live auction in at least 90% of the time the audio and/or video dos not work.

Thumbnail of user muties
Illinois
1 review
0 helpful votes
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November 30th, 2018

Answers questions quickly and accurately. Good at communication between buyers and sellers. Hope to use again.

Thumbnail of user stevend98
Kansas
3 reviews
0 helpful votes
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July 12th, 2017
Verified purchase

Fast and Friendly service. Great images and descriptions. Would buy from again. Highly Recommend. A++++++

Thumbnail of user bettyb85
North Carolina
1 review
0 helpful votes
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May 9th, 2017
Verified purchase

Used only one time. The software is user friendly. Based on my limited use of the software, I have no complaints.

Thumbnail of user azizullaht
New York
1 review
0 helpful votes
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July 12th, 2017
Verified purchase

Very professional service. No complain thank you guys. I will be doing more business soon. I using this side for business.

Thumbnail of user johnc7433
Indiana
1 review
1 helpful vote
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December 4th, 2021

I was attempting to bid on cars at The Raliegh Classic and it would not allow me to bid. This is after they put a $5000. 00 hold on my credit card. DO NOT USE THIS SERVICE!

Service
Value
Thumbnail of user joek63
California
1 review
10 helpful votes
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November 2nd, 2015

I was the high bid when the time ran out and once updated someone else was the buyer.

What's up with that... I think you have a security glitch.

Thumbnail of user andrewk104
GB
1 review
0 helpful votes
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May 9th, 2017
Verified purchase

First class items and prompt service would recommend this service give it a try and you will not be disappointed

Thumbnail of user dalew41
Pennsylvania
1 review
0 helpful votes
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May 16th, 2017
Verified purchase

I am happy with proxibid. I really like that I can put a max bid in and go on with my work and it takes care of itself.

Thumbnail of user tedw27
Tennessee
1 review
0 helpful votes
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July 16th, 2017
Verified purchase

My experience has always been without flaw... no hassles, etc. Responses are prompt and descriptions are clear. Good experience.

Thumbnail of user jeffb204
Texas
1 review
0 helpful votes
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May 22nd, 2017
Verified purchase

Great jobs they was nice guns. I got just what i thought i would get. I am looking other guns. Will buy more from this site.

Thumbnail of user chuckg17
Nevada
1 review
1 helpful vote
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July 12th, 2017
Verified purchase

It does not work on my computer anymore. It show a message of B50 and then won't open so I haven't used it in a long time

Thumbnail of user charlesc166
Michigan
1 review
0 helpful votes
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May 9th, 2017
Verified purchase

The 1979 trans am I purchased was everything that was on the web site I will by many more cars from you in the future

Thumbnail of user ajr33
Colorado
5 reviews
10 helpful votes
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March 27th, 2021

I was bidding on equipment at an out of state auction, I purchased one and was extremely pleased with my purchase. What happened was day of the auction, I had a busy day and I wanted two items, so I bid a thousand over what should have gone. One went to $4,800 I got outbit at 3800 i added a grand. I thought I had it at $4200 and when the auction ended they maxed my bid. Normally you would think, wow, I miraculously picked the exact number everyone else stopped before, what luck!... Not so, Same auction, I bid on a bucket truck, the bid sat at $2100, no one outbid me. I bumped my max to $2800, Auction ended and I happened to win that one too at $2800? I'm calling shenanigans, plus this auction has a 17% buyers fee, that I was aware of, but I am still a bit annoyed that they maxed out both my bids. If I had had the time to sit through the auction, I would have likely saved $700 plus 17% of $700 on the one, or $800 bucks, and $600 plus 17% on the other. So they robbed me for about $1500 this auction. In other words if you have the time and patience to sit through the auction, you can prevent the fraud. Also now that I think about it, I was boosting myself up not waiting till auction day. I kept raising my max bid and everytime the other bids would get close I would raise it more like to discourage would be competitors, obviously proxibid who gets a cut has access to the backend and knows your max bid so they just steal the money, i never would have found this thread if I didn't believe it was too impossible to have guessed the winning max on both items, the odds are astronomical. P.s. I see some other guy complained and got blacklisted, this is just a lesson for me to know how to bid, if you like an item, wait till the last minute or get stuck! Good luck! Below are two snippets of my screen, on the left is my max bid, and on the right is what they bid me up to.

Thumbnail of user matthewg82
New Jersey
1 review
1 helpful vote
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May 16th, 2017
Verified purchase

Easy registration to start with, bidding process was very easy, easy checkout, very streamlined! I will definitely use the service again.

Thumbnail of user chetr3
California
1 review
1 helpful vote
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May 17th, 2017
Verified purchase

Ron and his staff are always helpful. Great Auction, happy with the prices and the inventory is awesome. Very happy. Thanks

Thumbnail of user michaelh378
West Virginia
1 review
0 helpful votes
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July 16th, 2017
Verified purchase

I got a good deal. Now, I have to get the company responsible for removing the equipment to return my call.

Thumbnail of user johnh700
Arizona
2 reviews
0 helpful votes
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May 16th, 2017
Verified purchase

The web site is great and easy to use. Great descriptions of auction item. Easy to bid. Thanks for keeping me in the loop.

Thumbnail of user mc1024
New Jersey
1 review
0 helpful votes
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February 26th, 2021

I have purchased items and did not receive the correct parts although i was told if it was not correct that they would correct it. This was and continues to be ignored. BEWARE OF THIS COMPANY.

Tip for consumers:
Stay Away these are scammers that take advantage of others.

Products used:
auction

Service
Value
Shipping
Returns
Quality
Thumbnail of user eugenel24
Georgia
1 review
0 helpful votes
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July 12th, 2017
Verified purchase

Find things being sold in large and small auction houses across the country. Find things not sold locally through Proxibid.

Thumbnail of user robertp271
Oklahoma
1 review
0 helpful votes
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May 18th, 2017
Verified purchase

Had a good experience, you could send a list of won items. Overall my wife and I had a very good time bidding.

Service
Value
Shipping
Quality
Thumbnail of user lisah287
California
1 review
0 helpful votes
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May 10th, 2017
Verified purchase

I found the items I purchased were in excellent condition. The auction photos and descriptions were spot on. Thanks!

Thumbnail of user diong11
Louisiana
1 review
0 helpful votes
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May 16th, 2017
Verified purchase

I am happy with the site every time i use it i get my stuff on time happy with what i get you have a lot of stuff to pick from

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From the business

Proxibid is the world’s most trusted platform for buying and selling highly-valued items. Proxibid's platform was built to serve highly fragmented, traditionally offline industries with recurring sales of valuable assets. Proxibid developed proprietary technology to serve high-value transactions online including flexible transaction technology, sophisticated risk management solutions, integrated payments options, and a robust Marketplace.

Proxibid's flexible transaction technology offers live auction, timed auction, and buy now/make offer sales formats to provide buyers and sellers the opportunity to buy and sell inventory across the world regardless of venue or category. MarketGuard™ is Proxibid's bank-quality fraud detection, risk mitigation, and dispute resolutions product sellers leverage to ensure buyers are who they say they are before participating online. Proxibid's integrated payment solutions (APN and ProxiPay), offer seller-initiated credit card, wire, and escrow payment options. Finally, Proxibid's Marketplace brings together more than 4k sellers and millions of buyers through over 136k+ auctions representing more than $45B in GMV since Proxibid was founded.

Proxibid is headquartered in Omaha, NE with offices in London and Tokyo.

Company Representative

Thumbnail of user proxibidi
Proxibid I.
Sr. Manager of Operations
Typically does not respond to reviews

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