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Proxibid has a rating of 2.1 stars from 244 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Proxibid most frequently mention auction house, credit card, and customer service problems. Proxibid ranks 179th among Auction sites.
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You all have done exactly that... communicate readily and routinely. While I've never successfully won a bid yet, my next step is to engage a telephone on site person... help me achieve that since our Hawaiian Standard Time is often six or more hours apart from auction location.
I have won bids where my high bid ends up winning but no other bids close to mine, then I pay more than I should have. It seems like on line bidders are at a huge disadvantage, CS is for the auction houses and not the bidders who can see unfair practices right before there eyes. Be careful and save your money from this poorly run company.
Awesome the best auction site ever! So much to bid on so little time WOOT!
Have spent thousands on this site across probably 10 different auction companies. There are some major problems that Proxibid knows about and even encourages. I don't know the exact fee structure but obviously Proxibid is getting a percentage otherwise they would remove the scammers.
First of all the auction companies set their own terms, meaning they decide their premium, shipping and handling costs, how long they have to ship items, return policies etc...
There are a select few auction companies on there which mostly give accurate listings and don't overcharge for shipping and handling but they are few and far between. Just like Proxibid, the auction houses don't own the things they sell but they get a percentage of the sales which incentivizes them to get as much money as they can.
So in all auctions there's an incentive to hide flaws, but in this situation unlike Ebay Proxibid does everything they can to protect dishonest sellers.
The most common tactic the auction houses use is shill bidding. They use a house bidder to bid items up to people's max bids. Proxibid allows this as long as the auction house makes a disclosure in their terms of service.
Also they exaggerate things quality and value, to the point of fraud in the listings, they don't disclose mechanical problems on vehicles. They sell coins and collectibles which are listed at a much higher grade than they actually are. I've personally reported the worst sellers to Proxibid and they said if I don't like it don't bid in the auctions.
Proxibid protects the sellers, by telling you to work it out with the seller when 9 out of 10 times the seller knows about it and will just say all sales are final. They don't make feedback comments public and they let the sellers inflate their feedback by buying their own stuff. You'll notice most scam companies have thousands of 4-5 star feedback. They don't make the comments public so people who are mentioning the scam don't ruin it.
To be honest statistically, if you buy on the site more than a couple times you will get scammed. They can make a lot more money this way so even the auction companies that start out legit usually start scamming as well. I went back to Ebay to source my items. At least they have buyer protection policies there.
Tip for consumers:
Don't bother. Take half the money you were going to spend here and throw it away. Go out for dinner and be happy you saved some money.
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Had an issue with an auction house and proxibid resolved the problem
* Proxibid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Very simple process. I'm yet to win a bid, but the process is simple. "..."..."...
Everything described correct and done in a quick manner. WILL USE THIS WEB SITE AGAIN. WILL TELL MY FRIENDS TO USE THIS SITE.
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Proxibid is the world’s most trusted platform for buying and selling highly-valued items. Proxibid's platform was built to serve highly fragmented, traditionally offline industries with recurring sales of valuable assets. Proxibid developed proprietary technology to serve high-value transactions online including flexible transaction technology, sophisticated risk management solutions, integrated payments options, and a robust Marketplace.
Proxibid's flexible transaction technology offers live auction, timed auction, and buy now/make offer sales formats to provide buyers and sellers the opportunity to buy and sell inventory across the world regardless of venue or category. MarketGuard™ is Proxibid's bank-quality fraud detection, risk mitigation, and dispute resolutions product sellers leverage to ensure buyers are who they say they are before participating online. Proxibid's integrated payment solutions (APN and ProxiPay), offer seller-initiated credit card, wire, and escrow payment options. Finally, Proxibid's Marketplace brings together more than 4k sellers and millions of buyers through over 136k+ auctions representing more than $45B in GMV since Proxibid was founded.
Proxibid is headquartered in Omaha, NE with offices in London and Tokyo.
