Proxibid has a rating of 2.1 stars from 244 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Proxibid most frequently mention auction house, credit card, and customer service problems. Proxibid ranks 179th among Auction sites.
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You all have done exactly that... communicate readily and routinely. While I've never successfully won a bid yet, my next step is to engage a telephone on site person... help me achieve that since our Hawaiian Standard Time is often six or more hours apart from auction location.
I have won bids where my high bid ends up winning but no other bids close to mine, then I pay more than I should have. It seems like on line bidders are at a huge disadvantage, CS is for the auction houses and not the bidders who can see unfair practices right before there eyes. Be careful and save your money from this poorly run company.
You bid on items, win, pay for it, but you never receive it.
Call up the auction house and they claim it was sent to the wrong address. Really?
You just shipped $500 worth or merchandise to a wrong address and think that it is not a big deal, just brush it off.
So what the auction house does is put an item up, if it sells for lower than what they want it sold for, they claim that they shipped it to the wrong address, sorry. This way they can ensure they get the price they want while still looking legitimate.
The will give you your money back. What you cannot get back is the time you spent, sometimes the whole day, following the auction. You cannot get that time back, you cannot be compensated for that.
It was nostalgic picking up auction items from the restaurant. However, the experience was made more pleasant by the courtesy of the auction workers. Everything was well organized by the auction company and the retrieval of bought items was a simple affair. The online bidding process was easy and actually quite fun to participate in.
Have had excellent service from Proxibid. There Customer Service Dpt is prompt and courteous.Do not have a problem with them and their on line bidding is excellent and allows you to bid. In bidding, you win some and you lose some. Have had no problems and have spoken to several of the Auction Houses to thank them or have a question on shipping.
We purchased a truck, they fail to disclose pictures they fail to disclose miles they fail to disclose all body damage still has papers from body shop they fail to disclose all damage doors are hanging on never took pics they fail to disclose air bag deployment
They fail to disclose bad engine we purchased a junk pile and the state and government in our country allow a foreign company commit fraud and is ok
Stay away from them or just go look at items first if you can't see items stay away they are a bunch of crooks no different then other companies
At first it was difficult to understand and grasp their process. We decided to run a pilot opportunity and it was successful. Our company will continue to sell our assets with Proxy and their partners.
I always enjoy my time at the Proxibid auctions. When I do get myself into a little scramble and call for help, they're always patient, efficient and pleasant. If Proxibid were not so good, I wouldn't be spending so much.
Thanks for asking and keep up the good work.
Proxibid says that their representative will bid for me in increments up to my maximum preset price. Seems strange that I have paid my maximum price on everything I have purchased through Proxibid. I can bet that the Proxibid representative is telling the auctioneer what my maximum is, and, therefore, the auctioneer is running the bid to my maximum. This is collusion, which is fraud. Proxibid refuses to answer my charges. It's a shame that the internet has created so may crooks.
This was my first time with an on-line auction and it was great. The process was explained completely. Very satisfied with the entire process from registration, to bidding and paying and retrieving my items.
I have had a great experience with Proxibid for over 3 years. Most auction houses are great. The biggest problem I have seen are scamming, or unscrupulous buyers. Looking at reviews of auction houses by those bidders they attack the auction house about what they won. The buyer got items they should have spent 10 times what they actually paid, and then say they should get a refund. Example a ring that should have sold for 100 or more they got for 10 and say they got ripped off WOW WHAT A JOKE. Read the terms and conditions and follow them. If you don't like something then don't bid. If you do bid then pay what you agreed to pay by bidding, and move along. Don't cry because your an idiot who can't read, or thinks that they should get something for free. You are not gonna make a million dollars on 1 item. Be realistic! If you can read, and have a brain in your head then you should go to proxibid. Great deals, and great items.
Proxibid is really neat. I really like it. I like the entire process--the catalog, email updates, and delivery of product. The only thing I would like, that caused me a little problem, was that there was not a map or how-to-get-to directions on the email receipt. I don't like having to go back to the catalog to find some directions.
Great experience and easy to navigate! The process to look and the description are good, also the auction process easy to carry on
I will definitely recommend to my business friend and associates to log in in proxibid for the auction needs.
Proxibid has created a very good platform. The bidding process has been good and when my ISP is working like it should, bidding is quick.
I would ask Proxibid to encourage the auction houses to not scrimp on pictures or item descriptions.
One lay out change I'd like to see is in the My Proxibid page. Under the Watching page, I'd prefer the auctions be listed by ending date rather than beginning date.
In seeing all the bad reviews from bidders its obvious these bad reviews are from bidders that are pissed they have to actually PAY for an item they win on the day they win it. Don't these idiots pay for a gallon of milk when they go to the store? Or do they expect to take a drink to test it before they pay for it.
Be careful using proxibid and the questionable auction houses that are allowed to use the proxibid service. I recently made an online purchase through proxibid at the Schaben auction house in iowa and found they charged my credit card twice for $354.00 for one purchase. The auction house has not responded or refunded the $354.00 over-charge and proxibid sent a very generic email response of "sorry for your recent experience". And that was it. Now i'm out $354.00... my advice is DON'T BID ONLINE THROUGH PROXIBID, if it's not a local auction house that you can go to in person if you have a problem,, stay away from it.
I bought an item from an auction house that used Proxbid. The initial set up was straight forward and it was just as simple to follow the item I was interested in on live time bidding from my computer.
I sell and buy on proxybid. The auction house Just Average Goods bounced a $800 check from my consignment items. I refused to pay for my items one in that weeks auction. I will not do business with companies that bounce checks and also our contract was breached when they did. Proxybid in there ultimate wisdome kicks me off of proxybid for not paying that weeks items one. They can bounce my consignment check but I still have to pay my weekly items one?
* Proxibid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Proxibid should NOT be trusted! Their sellers sell items that are misrepresented. Many items are consigned and they have no idea what their selling. For instance; some may say it's sterling when it's not. Some items may sa "rare", but it's just an adjective to get the buyers to bid.
Also, the software goes to the highest bidder and it's not in increments.
Here are a few auctioneers to stay away from: Auctions Unlimited in Shreveport, LA. Owner is Debbie.
Jewelry Exchange & Auction in San Antonio, TX
Easton Auction company in Hamilton, OH
& many More
STAY AWAY and save your money
You read that right... I bid on a land deal in the Bahamas that was a total SCAM. I had to send a $10,000 deposit within 24 hours so as not to leave me time to investigate prior to sending money. When I called Proxibid I had to talk to a lazy lame a$$ guy named Gabriel that was probably in on the scam the whole way because he gave me every lame excuse he could think of to take the scam artists side. One other person got scammed too in the same sale and Gabriel lied to me telling me I was the only one until I gave him names and then he started back peddling. Please BEWARE of Proxibid! They welcome scammers with open arms and they are right there waiting to steal your retirement and your dreams!
Shell game... not our problem the auction. Of course to the auction it was proxibids. The auction employs proxibid not me. If an employee makes a mistake... fix it. Apparently not interested... smacks of fraud, dishonesty, and carnival 3 card monty.
Wouldn't take my Visa the first time and then second time I bid didn't let me bid, called and got helped right away. Had to re enter some stuff and then wouldn't take security code for discover card, did take visa card that time and has worked good since.
Buyers beware! I bid on an item in one of their auctions. I won the bid (power washer worth at least $500) for only $10! There was NO RESERVE on the item. I had also won another item. I was informed upon pick up that the seller was not going to sell me the power washer because they wanted more money for it. BUT THERE WAS NO RESEVE! So I said I would not be picking up the other item I won, as the power washer was what I really wanted. So they black listed me from Proxibid. Proxibid stated their understanding but said they would only stand by the buyer regardless. There are better auction companies out there! Look at the reviews for Proxibid... there are many many many comments like mine.
There should be a confirmation of your bid before it is finalized, bid on an item by mistake{clicked to wake up my computer} and ended up buying something I had no intension of buying[thank god it wasn't thousands of dollars] you shoud have to click on your bid at hammer of product like all online auto auctions do. Don't let this happen to you!
Proxibid refuses to release credit card information even though there have been no transactions. I am having all kinds of problems to get them to delete my account. I am reporting my credit card as stolen and I am reporting this business to the BBB.
Tip for consumers:
Dont give them any credit card information
Proxibid is the world’s most trusted platform for buying and selling highly-valued items. Proxibid's platform was built to serve highly fragmented, traditionally offline industries with recurring sales of valuable assets. Proxibid developed proprietary technology to serve high-value transactions online including flexible transaction technology, sophisticated risk management solutions, integrated payments options, and a robust Marketplace.
Proxibid's flexible transaction technology offers live auction, timed auction, and buy now/make offer sales formats to provide buyers and sellers the opportunity to buy and sell inventory across the world regardless of venue or category. MarketGuard™ is Proxibid's bank-quality fraud detection, risk mitigation, and dispute resolutions product sellers leverage to ensure buyers are who they say they are before participating online. Proxibid's integrated payment solutions (APN and ProxiPay), offer seller-initiated credit card, wire, and escrow payment options. Finally, Proxibid's Marketplace brings together more than 4k sellers and millions of buyers through over 136k+ auctions representing more than $45B in GMV since Proxibid was founded.
Proxibid is headquartered in Omaha, NE with offices in London and Tokyo.