Punk Case

I placed an order for a black case and solar wireless charger 5 months ago. I received a blue case and did not receive the charger. I conceded on the case. After 5 months of contacting customer support, they shipped a charger that is not what I ordered and not even compatible with my device. This company is really good at taking money and sending the wrong item or just not sending the item at all. They're also really good at bad customer service. Hoping to receive the charger in my lifetime...

I waited for two weeks to receive my bike iPhone case. When it arrived it was not what I ordered they sent me an Alligator case which is for cars not bikes. I asked about returning it and was given instructions. Unfortunately I needed my order number to return the product. I never received an order number from them. I have been emailing, chating and even tried to call them to get my order number. All attempt have failed. Looks like I am going to have $40 stolen from me. These guys are a rip off. Stay away.

Took months to arrive sent wrong case they said they'd refund and refund my postage cost back to them as I had to buy elsewhere as wasn't going to wait another few months on one as the quality didn't look that great but now they have received their case back and won't refund they just ignore my emails! Very bad company to deal with terrible customer service! But elsewhere is my advice to you don't get caught like me

Took a long time to receive. They sent the wrong case and expected me to pay to send it back. Also, with the case on my phone couldn't read biometrics or voice commands. Never again will I deal with this company. Case seems cheap for what it cost.

Very practical phone case. Hold 3 cards securely. It's a easy to pull cards out. Nice textured grip and looks stylish. I use it on all my vacations so I do not have to carry a purse. It's convenient and holds items tightly! It's very durable! Love love it case! Would definitely recommend.

I ordered a purple case off of their website and they sent me a white case that did not fit the phone, it was defective. I emailed them 3 times and got no response. I decided to submit a message on their website to which they replied and asked me for photos of the item I received. I promptly sent them photos of the defective and wrong coloured item to which they never replied. It has been almost 2 months and I sent them a message again today, but I do not have high hopes to have this resolved. For a $60+ dollar item you would think their customer service would be better. BUYER BEWARE.

Wow wow guys, I have bought this case couple of days ago and I was so satisfied and decided to review this product and what do I see here. I don't know what issues did you have but I can say for myself that it is a great case, that fits perfectly and the price is very democratic too. The shipping was prompt too, the case came as was advertised.

Sup everyone. An interesting and a high-quality case came along my hands. I like that this case has a soft feel. Very comfortable to hold. The shipping was rather fast according to pandemic sittuation, and the case is really great. I hope that there will be no chance to test the protection level but it looks solid.

Purchased a phone case with 2-3 days express shipping but it took over 6 weeks to arrive. When it did arrive it was the wrong case that was sent and had to pay customs fee to clear the border. Additionally, had to pay return shipping fees with no reimbursement

Total scam, don't buy!
They sent the wrong case - cheaper one - but refused to refund me.
They kept saying I needed to return it first - from UK to New York -but this would cost twice what I paid! So I was left without the case the bought, and no refund.

I've since seen v similar reviews, it seems like they do this alot - I assume it's a scam, they send out cheaper cases and hope you don't complain.

I ordered a battery pack for my Samsung S8. It took about 10 weeks to arrive. I needed a battery backup when travelling overseas, so I actually had to buy a 2nd one from another supplier because the Punk Case one had not arrived in time. (It arrived 4 weeks after I returned from OS).
When it did finally arrive it was faulty. I know this because the 2nd one I bought (which btw arrived in 1 week from Aus Power Banks) is identical and only cost a few dollars more.

I have contacted Punk Case twice now with no response. So I am $70+ out of pocket but I do have a handy door jam.

I would not recommend Punk Case at all. Spend a few extra dollars, get your product from a local supplier. It seems they are all made in the same China factory anyway.

Received my product and it was not what I thought it was going to be. Very disappointed. Tried to contact them to return it, can not get through on the phone number provided and the return page "can not be found= ERROR 404" I just want my refund. My previous interactions were really good, but something changed, they must have sold out. To bad.

I ordered the pink Punk case and ended up receiving turquoise. I emailed them and it took a couple days for them to get back to me. I sent them the order number and it was another 4 days later and no response. I emailed them and they asked for the tracking number for sending the case back. I told then I didn't have one because I shouldn't have to pay shipping of the return, when it was their error sending the wrong colour.
4 hours later and still no reply. I also tried calling the customer service line with no answer and a full mailbox.

I'm beyond unimpressed with their horrible all around service.

Save your time and money and just buy an Otterbox!

I love the seamless design of this case.The edges are super grippy, so the phone won't slip out of my hand. Perfect for my new iPhone 13 pro max! I have found that I have to intentionally center my phone on my stand up charger in order for it to start charging, unsure if this is due to the case or charger. I have not tested any of the new mag safe chargers. Overall, it protects my phone without going above and beyond. Worth the price. Great job!

I ordered a smart phone case from punkcase on April 17.

Punkcase has still not shipped the case and I have inquired multiple times, only to be told to wait. I have lost patience. Here's what has happened so far:

On April 21, in response to one of my inquiries, I received an email informing me that my order had shipped and to wait 24-48 hours for tracking information to appear on the USPS site. It has been well over 48 hours (closer to 72) and USPS still has not received the package. I'm attaching screenshots of two emails as evidence of purchase and their reply to my request for an actual shipping date (instead of just the creation of a shipping label). I am also attaching a screenshot of the USPS site which shows they still have not received the package as of 9:43 am US Mountain Time, today April 25.

Punkcase keeps telling me to wait, but I've waited long enough. They have not been forthcoming about my package being shipped, so now I am contacting my credit card to get a refund.

Order my case at the beginning of October and it still has not arrived. There was a tracking and Said it would be shipped to me in a week and it never arrived. The latest email says it was on back order. So I wouldn't believe their Black Friday sale hype cause you will be waiting until after Christmas.

I love how pretty and distinctive this case is.It is exactly as described and is definitely easier to hold because of the textured sides. I like the grip on this cover. It seems a bit overpriced for a piece of plastic, but I like the product. Reliable company to buy from, the case was delivered on time. Many thanks.

Ordered a pink case on 3/30. Order arrived on 4/21. It was the wrong case. So I reached out multiple times and finally got a response. They refunded me $8 for a $42 case. A case that I don't want. I have tried emailing over and over And have called but am getting no response. Idk what to do?