• Puregear

Puregear

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Overview

Puregear has a rating of 1.1 stars from 255 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Puregear most frequently mention screen protector, customer service, and lifetime warranty problems. Puregear ranks 160th among Mobile Accessories sites.

  • Service
    42
  • Value
    46
  • Shipping
    40
  • Returns
    41
  • Quality
    44

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
7
45
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How would you rate Puregear?
Top Positive Review

“Dont last”

Dallas S.
7/22/23

Ive bought one plus had three replacements sent at a cost of 49$ plus 10$ each additional one all in the last 50 days! Now ive emailed two of there emails multiple times n it just keeps being sent back. Yes they have a warranty but its not worth it. My brother bought a ten dollar one off amazon n its been working for over two months so far. Do not use!

Top Critical Review

“Did not last long”

Brittany B.
7/22/20

I bought this screen protector when I purchased my phone with the selling factor of "lifetime warranty" well that means one replacement and you have to pay $12 for shipping. It started chipping after only a couple months of use. Do not recommend.

Reviews (255)

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Reviews that mention popular keywords

screen protector (138) lifetime warranty (35) customer service (57) warranty claim (20)
Thumbnail of user krayr
1 review
0 helpful votes
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September 7th, 2020

All reviews are bad. Want you to pay $12 to ship their replacement if you even teceive. The $100 towatds a cracked screen dosent exist... SCAM

Thumbnail of user jaimel197
1 review
0 helpful votes
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September 28th, 2022

DO NOT WASTE YOUR MONEY! It is impossible to contact these@$$!$ I purchased a screen protector and it cracked within the first week!

Service
Value
Shipping
Returns
Quality
Thumbnail of user alid55
1 review
0 helpful votes
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December 31st, 2018

DO NOT total junk breaks and charge for shipping on replacement
AND did not protect my brand new phone from screen being damaged!

Thumbnail of user joann88
1 review
1 helpful vote
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February 20th, 2020

Terrible product! Terrible company!
Don't waste your money! And don't be fooled by the warranty!

Thumbnail of user karlab104
1 review
2 helpful votes
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June 16th, 2020

Terrible product... screen protector cracked within days (no drop) then they charge $12 for replacement (shipping)... IS THAT A JOKE! HIGHWAY ROBBERY

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Company Representative

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Pure G.
Typically does not respond to reviews

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