Puregear

T- Mobile - buy this one has warranty against cracking - save receipt. Well it's a piece of crap - big crack across the screen - actually numerous cracks. 39.99 plus taxes. Thanks T- Mobile for recommending!

My son & I both had our screen protectors crack in less than a month. Put in 2 claims but was charged $11.95 3 times. Have tried contacting customer service with no response. Horrible company & junk screen protector.

Already paid the $9.99 fee. 5-7 the replacement screen should be here! It's going on day 30. Emailed them 4 times with the response we will send it out give us another 5-7 days. Called them 8 times left 2 messages and never got to speak to anyone. It hangs up after you hold for so long! Do not order these! Very expensive and won't hold up to their warranty! Go and order one off amazon! Way cheaper and just as good!

The lifetime "warranty" process is a joke. Don't waste your time - so convoluted and complex so as to discourage from exercising the warranty. And, they charge $11.95 for replacement glass. If you use their discount code for new, comes out to about the same price. This review is all I can do with my impotent rage and the only power we have as customers is to collectively buy elsewhere. Their business practice is some of why everyone has good reason to be so cynical these days.

Paid more than we should have for 2 screen savers at our ATT store. I thought the lifetime warranty would make it worth the cost -- NO. My screen has cracked and when I went to the website to file a claim, I find that the shipping/handling is $11.95. I'll just buy one locally. I will not be buying Pure-gear products again.

This over priced garbage was purchased for$49 at at &t to protect my note 9 yet week 1 cracked starting at curved edge, replaced for 9.99 had sure put it on this time glue kept coming loose till it slipped & cracked a 3rd time in month out in pocket took it out &edge had a crack. Reportedly attempted contacting Pure Gear customer story, they never reply! Screw them I hope they go out of business!

I have had the same issues with replacement and lack of response from Pure-gear help line. You stay on hold (forever) then the message says leave a message that must go out to outer-space because you never get a call back. I just wish this review could be a negative 5 stars.

I'll never purchase products from them. No refund available, for a crap screen protector! Bubbles on the screen, are not able to be removed. Then they want to charge you for Shipping & Handling, in order to get another one! Talk about a RIP Off. " Don't waste your money or time on this BS Crap!

The screen protector is just okay. It will scratch and crack, when it does good luck getting a hold of anyone at Pure Gear. The Warranty - They charged my card for shipping but I never received a replacement. I tried contacting them by their email system, nothing. No way to call and talk to anyone. I recommend to stay away from this company.

I am flabbergasted that Freedom Mobile pushed us to buy this garbage. We fell with the promise of the "lifetime warranty". Sure enough, the glass broke three days after buying it and when we went online for the replacement, we found out that the "shipment" would cost $11. Gotta be kidding! That's what this thing costs in Amazon with free shipping included. DO NOT BUY this nonsense.

Bought the product because of store rep. Not happy at all didn't even last 6 months and to get it replaced you have to pay 10.00 for S/H and they will only ship one at a time. So if you have multiple phones with them you are out way more than 10.00. The product is not up to par and I don't recommend anyone buy it. Going back to Otter Box my mistake. Wont happen again. As you can see in the photos we had 2 of them so not ever buying a PureGear product again.

My wife and I bought 2 screen protectors for our new phones we'd just gotten from freedom mobile in meadowvale, mississauga, ON Canada. These screen protectors from pure. Gear costed $40 which is really expensive for something such a horrible quality. The screen protectors broke multiple times in less than half a week after buying them.

What a joke. Warranty and replacement money claims are a complete scam. Won't answer any emails, phone calls, or tickets. STAY AWAY. If your screen protector or any other products have broken, just forget about it and don't waste your time. If they are operating like this on purpose, they should be in jail for fraud.

I received my screen today and it was definitely used the box wasn't even sealed. I tried to call and report this well their phone number doesn't work. I tried their website chat feature that also doesn't work.

We have emailed several times. When filling out the questionnaire about why I am contacting them the area code of omy phone number needs to be enclosed in with the "( and)." BUT it won't work either way,. They should definitely not be in business! The business where I bought it from told us we have to go through proper channels to get reimbursed for our cable. Really?

I bought this pure gear 360 for my s20 + registered it the day after they sent an email saying they would send the warranty number. I cracked the screen 2 days later try to contact them multiple emails and claims and got nothing back don't buy it!

It took 3 weeks (9/4 to 9/25) for my registration to be completed on their site. Calling them is a waste of time- after about 20 -30 minutes on hold I'd get disconnected every time.

I submitted my warranty claim in 9/25 and as of today, 10/19, it's still pending. Pathetic. Call your carrier and ask them to stop buying from them.

Purchased at a Verizon store when getting new phone. Paid $44.99 each for two of them on 12/21/2019 and as of yesterday 1/16/19 both are cracked. Not even going to bother going through the warranty process based on the other reviews. Expected the Verizon store to carry reputable good quality accessories - sadly I was wrong!

I bought a pure gear IP 12 case to protect my iPhone 12pro, cost $30. I initially liked the sleek minimal design but it fell apart after 1 month. Right after the store warranty expired. Pure gear claims it has a 1 yr warranty on its website but I have heard nothing from them. Bad customer support and bad product support. I would not buy any PG products again nor recommend anyone else buy their products.

The screen protector is useless garbage and the customer service is nonexistent. I filed a warranty claim weeks ago, have followed-up with them every day with emails and phone calls, and have not so much as replied. Stay away from this company. They are a bunch of con artist thieves.

Purchased a new note10+ last night from Verizon and they put the curved screen cover on at a cost of $40. Phone is charging in the kitchen. Just found the screen cover on the couch chewed up by the dog. He has not had access to my phone so at some point while I was walking around the house, the protector came off. My previous phone, the screen protector lasted full 2 years. Won't buy this product again.

Ordered a screen protector two months ago and a month into this ridiculousness the screen protector broke and i've been calling and send several emails with no response. Today is October 8,2019 and still no response from the Company. Don't order from this company.
Bad quality, terrible customer service. If anyone knows how i can get my money back its on the warranty please let me know. Thanks.

I have called over and over every day trying to contact someone to get my purchases registered. Never got even one call back. I'm sure these items are never going to be covered for replacements. I'm hoping to see a class action suit against them. I am not happy with them at all.