Rakuten

Scam and not the company you may rely on.
Do not expect anything - they trick people like 1, 2, 3.
Made my purchase online 5/10/2019 for the crazy amount $3352 hoping to get a promissed cashback. Did not receive a peny until today 5/28/2019. Customer support is helpless and do not care about their custmer after all. I would use any chance to tell everyone do not trust them cuz it is so upset and unfair. Why you promote something you are not able to give!

I Wish To Thank Ebates & Their Professional Customer Service Department.

The Response Time Was Extraordinary; But When I Inquired About What I Assumed Was An Oversight In Regard To A Recent Purchase, Imagine My Surprise When Ebates Responded As Follows:

"Ebates has yet to receive credit for this order from the merchant, but as we do not want you to continue waiting on this order, we have added this Cash Back to your account."

Quite Honestly, I Cannot Recall Ever Experiencing Such Kind Courtesy Quite Like This Within The Exchanges Of Business Protocol!

I Can Honestly Say That Ebates Shines With Integrity!

I made a purchase thinking that I was in my EBATES account, but actually I had forgot to open up my account. The next day I discovered my mistake. I contacted EBATES. A customer representative, Danielle, responded immediately advising me that a one time customer courtesy would be granted to award me my cash reward. EBATES made this exception even though it was MY error. The cash award was a significant amount of money. I can testify that EBATES truly puts the customer first which is a rarity in today's consumer market. Will recommend EBATES to all my family and friends. One happy customer!

I save SO much money with Ebates! I love getting a surprise check in the mail every few months, even if it's not for very much. Great customer service, too.

Easy to use get some money back all good.
Subdued they can hook it up souls can go to store sight and once registered automatically be hooked into Rakuten

You

My experience on Ebates has been wonderful and Ebates customer service is wonderful as well. I now know that you can only use the coupons listed on the Ebates website to get your cash back, I thought I could use separate coupons as well but now I know---thanks to Alexis.

This site, although ships as stated,, had popups (never clicked) which will start charging on my credit card monthly, useually 9.95 a month or 12.95 a month for some useless service never authorise or approved. Amex will block the site if you catch it. Watch your bills. The bogus companies usually out of CA will say you autherized the service and all they can do in to stop futher charges. ( I always canceel popups if they are not blocked by my broozer)

Solved an issue with a referral. They were extremely quick, courteous and attentive to the problem. It was solved late at night, which was convenient for my schedule. Thanks again

Ebates is so easy to use. And I get a quarterly check from shopping at places that I normally shop- it's like free money! Give yourself the gift of Ebates.

I love this place. It reminds me a lot of amazon actually. I've purchased several things from this company and haven't had any issues when it has come to delivery or getting the product I ordered.

Ebates went out of its way to confirm my purchase. Even though I had the wrong store name. Simply amazing! I have been a member for a long time and would not shop online without Ebates!

I have nothing but wonderful things to say about the company and their customer service. If you're not using already, it's time to give it a try. Who doesn't want to be paid for their purchases!?!

My email was acknowledged within a few minutes. Staff are knowledgeable, professional, courteous, wonderfully helpful. My questions addressed and issue resolved.

Rakuten is a great place to buy random electronics and other "Japanese" products. I think it used to be Buy.com which if I recall correctly was not as good.

I love Ebates, not only do you get money back, but they have one of the best customer service teams I have ever encountered. Always so helpful and friendly.

Needed help from Ebates as I misplaced my last check and Ebates took care of replacing it. Thank you Ebates. Great customer service! They communicated with me right away.

I had a problem with a vendor cancelling my Ebate after a purchased item was exchanged at the original vendor location (SAKS) for a different size (same exact product, just a smaller size). Diane at Ebates reviewed the situation and promptly reinstated the Ebate Cash Back amount back to my account. Ebates looks out for its customer -- I was completely impressed.

As many others have mentioned, you really have to be on top of things to make sure you are getting the cash back for each purchase. I've been using them for about a year and have made at least 20 online purchases through their site during that time. Without exaggeration, I would estimate that only half of those purchases actually earned me cash back. When I make a "Where's my cash" claim, the usual response is along the lines of "we don't have a tracking ticket proving you used the link on our site to shop at the retailer". I could understand that happening once or twice in the beginning, but after that I've made it a point to be sure I followed their instructions meticulously. And yet, just last week I made a $400 purchase at Sears online and I apparently didn't use the Ebates link to get to the Sears site for my purchase. The response to my claim was the typical excuse. Unfortunately (or maybe fortunately), that was the last straw. The aggravation of the entire process isn't worth the average 3% discount.

Also, before the Ebates rep makes the reply of "I'd like to gather more information and help you.", I'd like to respectfully decline. It isn't my job to repeatedly hunt down order numbers, purchase dates, and shopping trip tracking numbers on purchases made 7+ days ago. If Ebates had a functional system in place and/or were a sincerely honest organization, they would be doing things right the first time and not asking their consumers to double as online shopping detectives.

This is the easiest money saving tool! Automatically shows up when I visit a linked site. Gotta love not having to think about saving money, it just happens!

Absolutely love the customer services with Ebates! Anytime I have a question or a concern they are back to me so fast and are always helpful!

Thank you!

I'm extremely pleased with eBates. The site is easy to use, the customer service is excellent and it's so nice shopping knowing that you'll be getting $$ back.

I have been using this site for 1-2 yrs now. It's nice to get cash back for purchases you will make anyways online. The cash back are small but it adds up over time.

I have joined with Rakutan before few month back referring my boyfriends recommendation. I have done several purchases through the Rakutan (30$) within this period. Once I ask the bonus (after purchase more than 25$) they have informed you abuse the agreement & we deactivate all your related logins. With this action they have deactivate my account, my boyfriends account & all referees account (around 10). Those all accounts has done purchases through Rakutan which gave income to them.

As per the terms they have right to deactivate any account, but we have right to as why? But still they failed to answer the reason for this case. They have closed the ticket without any feedback.

Hopefully this can be happened many users, as they are deactivating accounts once we done purchases only. Not initially.

Careful friends.

Thanks
Mahila