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Rakuten has a rating of 3.2 stars from 2,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online, and quick response. Rakuten ranks 4th among Cash Back sites.
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Rakuten team are the best service I've come across in the US. We are refugees from Ukraine and we are very grateful to Rakuten for such joy as excellent service, impeccable work, patience, respect for the client and professionalism. I will be happy to buy everything only through the Rakuten service. This is a great savings and a great pleasure to know them! Thank you Susan!
They boast a 25% cashback if I buy something from Temu, which I did. I was sure the system activated this cashback just before purchase. However, they never sent me this cashback, despite my multiple attempts to claim it. First they tried to play stupid by simply repeating the info I already submitted a few times, then they didn't even bother to reply in the end. I will let both Temu and other customers know how dishonest and unreliable they are.
I had 2 questions about my account. I was pleasantly surprised at how quickly I received a response that actually answered my questions. Good job.
Excellent site... I can't believe I get paid for shopping. I needed to contact customer service and they were so friendly and quick to respond.
Shopping on Rakuten is pure joy. There is no easier way to shop and earn money back. Rakuten is constantly adding stores to its sight.
I love it when I receive a check from Ebates! I can't believe that I do my shopping and get money back! I have told everyone I know.
Anytime that I have had an issue, it has been a great experience and quickly resolved. Thank you for always making it a great experience!
They removed my referral rewards, banded my account. These mother$#*!ers were born as $#*!ed, poor their moms gave births to these cockroaches!
I had a question about when a check was received so I submitted my question and got an answer back in a few hours. They were so quick and helpful!
Super easy to use and very easy to set up. Anyone with a smartphone can use this app plus the option to use on the computer is great as well.
My question was answered well, and I was given a credit of good will, which was appreciated. Rep was very friendly.
Stay away! They lie every time with the %... I have to ask for my cash back every time after the purchase...
Stephanie was a true professional. She handled my inquiry immediately and solved the issue quickly. She was a 5 star performer.
Title says it all... easy to shop and get money back and my review is honest and objective and 100 characters
HAD A PROBLEM WITH A PURCHASE AND GETTING CREDIT, HOWEVER MICHELLE WAS OUTSTANDING IN HELPING ME OUT AND TOOK CARE OF EVERYTHING FOR ME. SHE WAS OUTSTANDING!
Alexis with Customer Care was exceptional and provided a GREAT experience. Even though I was in error, Ebates took care of me, and Alexis was the BEST!
They have great customer service. I felt they really care about their customers. Really happy with them.
My experience was great! Best customer service! Quick response. I am very happy! Thanks Ebates Customer Service!
I have used Ebates and Rakuten for a number of years and have received a good amount of rebates. It's nice to have the extra savings while I shop!
I love having the app pop up automatically when I am shopping at stores that use Rakuten. I always use Rakuten when it is available online.
Shopping from home and getting money back! Simple to go through site, go to my choice of store, place my order and wait for my check.
This site is very "rewarding"! I have been a member for 5 years and have received a rebate almost every quarter! This is a great deal!
I love shopping here... always high quality items at great prices with great service! I can always rely on them!
The "rebates" are taking longer to post to my account. This makes tracking purchases and the matching the "rebate" to the purchase a bit more timely.
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Rakuten is the new Ebates! Rakuten is the premier Cash Back shopping site that pays you. Join today and start earning Cash Back at your favorite stores. How does it work? We pay members Cash Back when they shop at over 2,500 stores, plus find them the best deals and coupons. With over 12 million members and $1 billion in Cash Back paid out, Rakuten is the easiest and most rewarding way to shop. Become a member today and start shopping smarter. Follow us for the latest sales, member-exclusive offers and more.
Ebates is the pioneer and leader of online Cash Back Shopping. The company was founded in 1998 by two Deputy District Attorneys in Silicon Valley who used to prosecute online fraud & identity theft before starting Ebates (so you can be sure we are very into secure online transactions!). So go ahead, sign up and start shopping now. Joining Ebates is always free - you'll never pay us anything. And four times a year or more, we'll mail you a Big Fat Check, or transfer the money to your PayPal account if you'd prefer. We can even send the money to your favorite charity. All 100% free.
