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Rakuten has a rating of 3.2 stars from 2,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online, and quick response. Rakuten ranks 4th among Cash Back sites.
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Rakuten team are the best service I've come across in the US. We are refugees from Ukraine and we are very grateful to Rakuten for such joy as excellent service, impeccable work, patience, respect for the client and professionalism. I will be happy to buy everything only through the Rakuten service. This is a great savings and a great pleasure to know them! Thank you Susan!
They boast a 25% cashback if I buy something from Temu, which I did. I was sure the system activated this cashback just before purchase. However, they never sent me this cashback, despite my multiple attempts to claim it. First they tried to play stupid by simply repeating the info I already submitted a few times, then they didn't even bother to reply in the end. I will let both Temu and other customers know how dishonest and unreliable they are.
I click the rakuten box but then I never see that I got anything for the items purchased NOT GOOD sorry don't what else to say
Raised a dispute and account opened since March was immediately banned. Joke of a company.
I was having a problem getting my address changed and the fast courtesy service I received from customer service is AMAZING
Don't know why all review is bad, I'm happy with Rakuten my all order was shipt Good price 5, my kids happy and I planing to order more and more!
My experience with Rakuten has been amazing every time I have used it and I love the rebates
I am impressed with how quickly I received a response and how easy it was to get my issue resolved.
I discovered EBATES a couple of months ago and have already earned cash back, a Walmart gift card and more!
Ebates customer service is awesome and on top of resolving issues quickly! Love Ebates!
Ordered a few times from this company advertised merchandise and fantastic service and shipping.
Good work support services. There were some problems, support has helped to solve them.
Rachael www very helpful and she was very prompt with responding to my questions!
Great website and customer service. I can find my cashback very quickly. Thanks! I like ebates.
I had a fantastic experience with Alison when I couldn't update my account. Love this company.
Danielle!
She is the best at what she does. Also she got me my cash back with no hassle!
I dealt with Tiffany in CS and she was patient, responded quickly and exceeded my every expectation
I love ebates and my last customer service experience made ebates even better!
It's wonderful to be able to shop and get paid for doing so.
I ABSOLUTELY LOVE EBATES. THEY WORK WITH THEIR CUSTOMERS TO MAKE EVERY EXPERIENCE A GREAT ONE. THANK YOU EBATES. I LOVE GETTING PAID TO SHOP!
Was a member for a good couple of years until they changed... doesn't seem as good as it used to be
Had a question and they answered immediately and solved my problem! Amazing
Excellent customer service. Very polite, responsive, and solved my problem very quickly!
Quick response to issue. Satisfactory Solution. Minimized my effort to achieve resolution.
Love the Ebates toolbar button. Never forget to shop through Ebates again!
I am so glad I signed up for this service. I shop anyway. So why not earn while doing it.
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Rakuten is the new Ebates! Rakuten is the premier Cash Back shopping site that pays you. Join today and start earning Cash Back at your favorite stores. How does it work? We pay members Cash Back when they shop at over 2,500 stores, plus find them the best deals and coupons. With over 12 million members and $1 billion in Cash Back paid out, Rakuten is the easiest and most rewarding way to shop. Become a member today and start shopping smarter. Follow us for the latest sales, member-exclusive offers and more.
Ebates is the pioneer and leader of online Cash Back Shopping. The company was founded in 1998 by two Deputy District Attorneys in Silicon Valley who used to prosecute online fraud & identity theft before starting Ebates (so you can be sure we are very into secure online transactions!). So go ahead, sign up and start shopping now. Joining Ebates is always free - you'll never pay us anything. And four times a year or more, we'll mail you a Big Fat Check, or transfer the money to your PayPal account if you'd prefer. We can even send the money to your favorite charity. All 100% free.
