Rakuten

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Missouri
1 review
0 helpful votes
Follow Masashi O.
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Very easy to use ana their rebate rate is much higher than others, Additionally their customer service is very responsible and really helpful.
Redeem option is either physical check on mail or PayPal which will fit most peoples preference.
Just give a shot, You will love it.

Date of experience: December 8, 2018
Texas
1 review
0 helpful votes
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Earn Cash with EXCELLENT Customer Service
February 26, 2015

I can't tell you how long it has been since a company offered quick, friendly, and accurate answers regarding account questions. I am very impressed with their customer care department. I am glad I joined Ebates. Keep up the great job :)

Date of experience: February 26, 2015
California
1 review
0 helpful votes
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A+ Customer Service
April 30, 2015

I had a problem... wrote a short note, received answer back within 10 minutes. Problem solved... didn't have to listen to music, press 1 listen to "we value you but we are busy please hang on for the next available service rep." If lucky and your not disconnected after 15 minutes you MIGHT get help.

Date of experience: April 30, 2015
Texas
1 review
0 helpful votes
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Ebates has been a fantastic find!
December 16, 2014

Ebates has been a fantastic find! I've only recently heard about it, and now that I know about it - I'm already racking up my savings! I love this because 1. It's incredibly easy, especially because I can just link it up to my PayPal account 2. I'm getting things I would already purchase anyway, so it just saves me money 3. The times they have increased cash back offers, savings have been great and lastly, any interaction that I've had with someone from Ebates has been informative and efficiently helpful, whether via email or even when inquiring within the site. I look forward to using Ebates services as well as getting friends to join.

Date of experience: December 16, 2014
Massachusetts
1 review
0 helpful votes
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Ebates customer service is awesome
July 30, 2014

Ebates customer service is awesome. They have responded to inquiries within hours if not sooner and go out of their way to answer questions or resolve any issues.

It is a pleasure doing business with ebates.

Date of experience: July 30, 2014
Maryland
1 review
0 helpful votes
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Ebates is GREAT
July 15, 2016

Shop on line, get cash back. Sounds too good to be true, but it's that easy. Huge list of major stores that participate, so it's not inconvenient. And their customer service is amazing. Super fast response to questions and they make the customer a priority! Use Ebates! You won't be sorry!

Date of experience: July 15, 2016
Massachusetts
1 review
0 helpful votes
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Ebates is awesome!
June 25, 2015

When I first discovered Ebates, I was skeptical, however they soon proved to be invaluable and I highly recommend them to anyone who shops online. Their customer service is top notch, fast and friendly. My Ebates checks every quarter are great, money back on stuff I would purchase anyway, who could ask for anything more!

Date of experience: June 25, 2015
Kentucky
1 review
0 helpful votes
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Good experience with Rakuten
July 31, 2019

Rakuten has followed through on all payments, doesn't miss an opportunity to engage with a partner website, and has done a tremendous job. I do not make a lot of money back, but in this day and age - every little bit helps.

Date of experience: July 31, 2019
New York
1 review
0 helpful votes
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Great Customer Service
September 24, 2015

Such a great app! Not only an app that give you cash back for your purchase, their customer service is the best! I had a problem about an order through ebates but they were gladly to help me and resolve my problem. I will be shopping from ebates forever! Love it!

Date of experience: September 24, 2015
New York
2 reviews
20 helpful votes
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Ebates is the BEST
January 29, 2018

A site that will pay you to spend the money you were going to spend anyway?! Aside from being a little jealous that I didn't come up with this concept myself, I have no complaints at all. It's really fun to get paid to shop and I find they are consummate professionals when it comes to all the Accounting work that I'm sure they have to do. Their referral program is great and it's cool that they have fluctuating cash back rates depending on seasons and holidays. They also offer in-store cash back which has been a real game-changer for me. Nothing but good things to say about this company and my experiences with them!

Date of experience: January 29, 2018

Overview

Rakuten has a rating of 3.3 stars from 2,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 3rd among Cash Back sites.

service
190
value
152
shipping
76
returns
64
quality
122
This company does not typically respond to reviews
+61