Rakuten

After using Ebates several times with no problems, I recently had a rather large transaction that the online store did not give me credit for. Upon contacting Ebates directly, they quickly resolved the issue and credited the full amount to my Ebates account. What a great company, and what a great way to save money!

Ebates is the best website for online shopping. If you are shopping online anyway, why not earn cash back? Ebates customer service is some of the best, most accommodating I have ever dealt with as well. The service reps are friendly and give very clear, concise, detailed answers to questions when necessary.

I dislike going out shopping more and more. But Ebates makes it easy and economical to shop from the comfort of my home. They are friendly and go above & beyond to help resolve any issues. Their cash back % is not always the best but their customer service has been the best.

Ebates is the best! Customer support gets an A++, quick responses and always can answer what you ask, and do what you need done. Keep up the great work and I will continue to use Ebates whenever I shop on line. I also like recruiting new people and getting some extra CASH.

Ebates is something I recently learned about. I was amazed how easy it was to log on to Ebates site and then I saw all my favorite web shopping sites. I mean ALL of them! I had a little issue and needed their help and so I messaged them through their help link. Within three minutes, issue resolved.
Can't beat that for customer support! No doubt about it, Ebates is a win win for online shopping. Cash back on everything I buy. Who knew?
Give it a try, you'll be amazed.

I've been an Ebates customer for years. They have been nothing but fantastic during the years I'be used them. No hassles, no problems at all. Just make money doing shopping you were already going to do! I've recommended Ebates to all my friends and family. Several of them now also use them.

I made a purchase through their website, as needed to earn cash back. My balance was near $100. However within a month, they removed the highest cash back bonus from my balance ($75), without a word.
I completed a Missing Cash Back form, to which they then requested the order details. Why do they need the details when the Shopping Trip information was right there with everything already?
They don't want to pay out, so they remove high cash back earnings. They've also re-designed the Shopping Trip page to where you cannot access any details past the current 3 months.

Good luck getting your rebates. You'll have to chase them and email, and call, and then be told that if it's the 1st full moon on a tuesday, it won't qualify. Or if you used a buy it now, and not bid, or if its a shirt, but not cotton... etc... greed is killing this rebate site. Sad to see.

First of all it took 6 weeks to get some supplements I ordered. When they finally came it was the same product I ordered nor was it the same number of capsules I ordered/paid for. After 5 emails and 3 attempted phone calls I can't get anyone to call me back or refund my money. Never again. Avoid this place!

I recently had an issue in assigning where to send my rebates. I called Ebates Customer Care and received excellent treatment. The woman named "Kathleen" was extremely pleasant, which you don't always get on the internet. She solved the problem, and was on my way, a very satisfied customer.

I purchased put an item from sears in my cart and 2 hours later the price changed and it was $250.00 more. I contacted sears thru chat and was able to get original price but lost my 3% from ebates. I contacted them and they tried to resolve issue for me. Unfortunately, Sears would not honor cash back, so ebates gave me $10.00. That is customer service.

I had an issue with one of my purchases, didn't get my cash back. I emailed ebates and ask them the reason why I didn't get it. I am a online shopper and this is by far the best customer service I've come across with! They emailed back to me and took care of my issue like in no time! Besides making your shopping even a better experience giving you $$ back, it is a trusty company! I definitely recommend it!

I enrolled in Rakuten back in 2001 when it was known as Ebates. To date, I have "earned" over $2200 in cash back. I do the majority of my shopping online and nearly every site at which I shop is listed. On the very rare occasion that a rebate hasn't been posted, I contact Rakuten and immediately receive my credit.
I have recommended them to all of my friends and relatives.

I have used Ebates since their inception and was a FatWallet user previously. I have found them to be fair and responsible. Recently, I clicked through and made a number of purchases on Ebay and although cash didn't post, after a number of emails Ebates deposited the money into my account even though Ebay changed the terms of which department and percentages I should receive.

Ebates is a great way to get free cash when buying online...

I am probably a medium online shopper <only due to lack of money!> but I always go through ebates to find the stores I want. Even if I only get a 1% cash back, it adds up quickly. And the customer service totally rock. The few times I had questions, they were answered quickly and politely. If you do any online shopping it would be silly not to go through the ebates link!

Like free money? Who doesn't! That is exactly what Ebates offers you. Money back for purchases you would make anyway. You don't even need to remember to do anything- if you download the Button onto your browser, a reminder automatically activates with a button to click so Ebates can track the purchase and you get money back. You can even register your credit cards to earn cash back when shopping in stores- automatically!

If you ever have a problem or concern, contact Ebates for the quickest, most thorough and friendly customer service interaction!

A few days after I booked a hotel with Expedia I realized that they were one of the "stores" listed on Ebates. I sent an email to the customer service department and then a copy of my confirmation. Within hours they credited my account with the appropriate amount of cash back for my purchase even though I didn't "click" through their site.

Purchased a nearly $500 coat on Saks and was supposed to get 12% back. Saks did not immediately give the credit. EBates customer service followed up several times to let me know they were working on it. After more than 30 days and still awaiting a response from Saks, eBates awarded me the rebate. Stellar customer service!

I have used other rebate sites happily and recently signed up for Ebates. The experience has been nothing but a pleasure, easy to use links and wonderful and quick customer service when I recently had a glitch with my web browser. Ebates went over and above what I expected. I will definitely recommend the site to others.

Love this site. Pops up automatically so that I don't need to search for savings - they find me! Makes it very easy to save and get that refund check - and it is at so many companies where I already shop! The best!

So appreciated the info share and generosity provided me by your most excellent Customer Service Representative. You guys really do go above and beyond when it comes to your customers. Thanks for the super-awesome customer service! So glad I signed up. :)

My first time, with debates my son told me about them ( Much applause for Lee Williams, and the crowd goes wild) So I went cruising through ebay clicking along, then came the part I dread password which I of course had forgotten... as is always the case. I have had a stroke. So I went ahead and cashed out it occurred to me upon leaving ebay that I had neglected to do anything about debates or my son, (I mean surely he deserved something for turning me into debates. SO, I wrote debates and explained the whole thing to them, they "fixed my trouble and rewarded Lee. So with my fought for dime and i logged off satisfied and the continuation of Lee's future Sainthood the crowd again goes wild " I logged off much the wiser about eBates my stress level abated. Thanks to the fine people at eBates. The end ad they say in fairytale land.

Ebates is a fantastic site! Even when I have had an issue with the system not catching an order I placed through their site, they have corrected it without any issues. They are wonderful, and in the top tier of customer service!