Rakuten

I recently had to change my email address with Ebates, I really like Ebates for the discounts but I've never had to use customer service before. They certainly reflect the quality of the company a smooth and easy transition.

I was missing some of my ebates from purchases no longer recorded in the system. Customer Care acted quickly to remedy the situation and provided stellar customer service. I've always found Customer Care associates to be quick and easy to deal with. Thank you Ebates!

L. O. V. E. this site. Free money that's all I can say. Everytime I'm going to purchase something online... I go to ebates and login and search to see if the vendor I'm about to purchase on is listed on ebates. If they are, you click on the link and that's it. Whatever I purchased I get a percentage into my ebates account. It's great. Go to ebates.com to read more on how it works. But, I've been a member for three years now. In three years I've earned $137.00. And, this is from purchasing from sites I was going to purchase on anyway.

My daughter told my about ebates this past Christmas. I am so thrilled with it. I do need her help sometimes to get started, but it is worth it. I will continue to use this site for all my Nordstrom and Amazon purchases Thank you

I had an issue ( first time ever) with a purchase not showing up so I had not received my cash back yet. I emailed them about the issue and literally within a minute my cash back was posted to my account. That qualifies as super sonic speed to me! I have been with Ebates for many years now and I love it so much. This was my very first issue too.

They have a great and efficient customer service team that answered all my questions and assisted with my inquires faster that any other company I've dealt with in the past. This only shows how reliable they are. Keep up the great work!

I always have great customer service with ebates. This time I needed some pretty thorough researching and Cathleen was on top of it. Followed through and updated me through the process. Truly appreciated her customer service, loyalty and overall help! Thank you so much!

Ebates provides excellent customer service and fulfill their promise of cash back on a ton of online stores. Also, their double cash back deals are great and you will be able to know very quickly the amount of cash back on your account. I definitely recommend Ebates after more than one year using the service.

The customer service is outstanding. I forgot to use ebates this past weekend and emailed them. They accepted the receipt and gave me the "rebate" or "cash back" on the purchase I made. I have never been let down by their customer service team or the website. Comes in handy around the holidays! LOVE them

This is a reputable business with very helpful staff I would recommend E Bates to everyone. Cash back is generous and run qualified the cash goes into your account immediately it is a pleasure to go shopping when you get cash back.

And the customer service for Ebates is extremely helpful, quick, and one of the best I've EVER seen with online customer service! I will be returning again and again because I have been so pleased, and shocked by how great the customer response and help was! It was within minutes they helped me! Happy holidays!

This is an issue i have been emailing the company about and never got a reply. I had some time to spare today and decided to call and was helped by Zack. He was extremely helpful and FAST!

Thank you to him!

I love Ebates! I had an issue with one of my orders, and it was solved in a prompt time manner! Everyone involved was polite and treated me as a great customer! I thought their customer service was above average! Thank you!

I remember getting started with ebates years ago, but for some reason forgot about it until just recently when I discovered it as a Chrome plug-in. I do most of my shopping online, so I probably could have gotten back a nice sum over all this time. I guess better late than never though. Since joining up right after the holidays, I have gotten almost $30. The only issue I have is the fact that if I click to activate ebates on a site, it redirects me to the home page. Then I have to search for the item page I was on again.

Being a first time user with Ebates I found that I had some questions regarding my cash back. I was more than please with not only the response time, but the outcome as well!

Bridgett from Customer Care is awesome!

Barney's New York cancelled my order during Ebate's 15% off promo. They cancelled it for no reason and this caused my Ebate to cancel as well... and I lost out on a sizable chunk for my rebate. I contacted Ebates regarding this matter and gave them all of the supporting documentation that they asked. They were able to verify my purchase and funded the money back on my account fast. They were so nice and understanding. World Class service I tell ya!

Ebates delivers! It is easy to use and it gives you money for shopping electronically. Ebates also has extra cash back frequently. I have been a member less than a year but have received about $80 from different purchases. The last one I received $40 back when I bought shades through JCPenneys. Love Ebates! And they just put the money in your PayPal account. Nice and Easy

As others have said, PriceMinister.com is a con. I ordered a book, they debited my card and then said they couldn't deliver. They then told me they had credited my "e-wallet". My bill was 7.50 but you need to have at minimum of 10.00 in your e-wallet to be able to remove funds, and even then they want your bank details, they cannot credit the card you bought from. I'm not giving my bank details to these dishonest scumbags, so basically it is money lost. Don't waste your money on this site, you might as well flush it down the toilet.

I'm always impressed by Ebates' quick response time and almost always fast resolution of the problem. I don't have issues too often, but whenever I do, you guys always do a great job resolving them. Thanx--keep up the good work!

I was missing a purchase on my account and asked them to look into it, Within 24 hrs the customer service had it corrected and were in constant communication with me. I couldn't be happier. Always a pleasure with Ebates!

I started using Ebates in 2011 and messed up my account using different emails and ending up with multiple accounts. When I asked for them all to be consolidated my cash back disappeared. Molly in customer service went out of her way to find out where my cash back had gone and return it to me. I actually had a typo in one of my emails when I signed up. All fixed now (and I'll write it down).

I really like the idea of Ebates. I signed up and made a few purchases. Within hours or a day the cash back was documented. But it seems like that has slowed. The last 3 purchases have not shown up in my cash back as quickly. The pain in the butt is that you have to keep track of where you shopped, the date, the subtotal, and the order number in order to put in a request to find out what happened to your cash back. It's become more frustrating for me to QC than I want to really deal with.

Ebates was undoubtedly one of the best cashback websites around... however... since RAKUTEN took over that all changed. I've been shopping with ebates and eBay for a number of years and through them managed to get hundreds in cashback. Now with Rakuten every order somehow no longer falls into the category of their cashback and "not eligible for Cash Back at the time of your purchase"

Absolutely waste of time and no longer recommended. Ironically also been with Rakuten a few years ago with their Affiliate Marketing program and even then they never paid commissions and came up with various excuses to avoid payments.
Stopped using them after that and it's sad to see that they've taken over a once excellent Cash Back program and turned it into another one of their scams!