Rakuten

Recently I've had a few questions regarding a couple purchases that I made using Ebates. I went to there Help section and clicked on "Where's My Cash Back?", typed in my information that was asked and hit send. Super easy site to use but I didn't think I would hear anything back really quickly. Within 24 hours I was contacted and was told my issue was taken care of. This is how customer service should be. Alexis, you rock! Keep up the great work Ebates!

Of course it's a great app to earn "free money" but... Ebates has a FANTASTIC customer support team! They are friendly and go above & beyond to help resolve any issues. Their support team is every bit as great as getting the Big Fat Check! I definitely recommend anyone and everyone try this out! You won't be disappointed!

Customer service is so quick and always helpful if there is a question. I usually purchase online, get my money back, and pick up the items from the local stores - Walmart, Home depot, Lowes. Everyone should use Ebates!

I completely agree with previous reviewer, she expressed how I felt with the shopping experiences via Ebates. Any issues I had, resolved within very short time frame. I was very pleased to be referred by my best friend four years ago and never regretted. Sometimes we even get better promotional offer/deal exclusively for Ebates members only. Its also a safe way to help track my shopping habits and routine. Its easy to use via any web browser such as Chrome and Safari, maybe try it via App and you are going to fall in love with it.

Excellent cash back site. They always ensure you get your cash back from purchases as advertised. May take a bit long sometimes to update but they honour their end every time and I appreciate that. Customer service is good as well very polite, thorough and helpful. Highly recommended if you shop online often.

Using Rakuten is a great way to make money while doing your regular online shopping! I had an issue with them mailing me one of my "Big Fat Checks" and their customer service resolved the issue within a few hours! I highly recommend Rakuten!

Shocked at how great this service has been. Customer service consistently responds within a day if not that day... have earned over $60 in less than two weeks just doing normal Christmas shopping. Discrepancies and follow up questions immediately answered and resolved. Tabitha and Ashley are the best! Every email has been responded to with courtesy, professionalism, and expediency. Better customer service than merchants that I actually pay for goods and services. This company is handing me money for stuff I would buy regardless, and still giving exceptional and considerate customer service for any and all inquiries! Thank you Ebates!

The only thing better than the fantastic savings and practically endless vendor list is their Customer Service. Professional, respectful and results driven. Many companies need to take a page from their book! Joelle - you are a genuine pleasure to deal with!

Not using ebates.ca yet? Really? REALLY? Give your head a shake, then get yourself registered already.

Allison went far beyond all expectations assisting me with my problem, and she did it with the utmost kindness and expedience. I have only been an Ebates customer for about a year, and the company has been on target from day one. After considering both my short term affiliation, I expected a kind apology in a few days, and nothing more.
This could not be further from what took place.
Within what seemed like seconds, the company responded, and maybe with some luck, Allison took the situation and ran with it. She is an asset to any organization and it seems Ebates knows how to hire the best and brightest, because I cannot remember such quality service.
All I can say now is WOW!
Peter

I received a gift card for signing up and a check back after last Holiday season! The only problem is that it can become removed with computer updates. I did not realize this happened and missed some cash back. Customer service was helpful.

I've been using EBates for over a year now and recommend it to all my friends. What can be better than to shop in the stores you love and get money back doing that! Also, the customer care is absolutely perfect! Always timely and attentive! Thank you guys!

While learning my way around Ebates, the people in Customer Care have been most helpful. In addition, they are so professional and courteous that I don't feel like my questions are an imposition. Thank you for everything!

I'm the type of impatient person that will immediately send an email if I don't see cash back. 005 seconds after I make an order. Rakuten customer service always responds quickly and solves any issues I may have, making sure I receive cash back from my purchases. These guys know what they're doing, for sure. I recommend them to everyone!

I've been using ebates now for over 5 years & it's been such a simple, easy and safe way to earn cash back on purchases that I would purchase anyway. There are tons of stores and they offer online and in-store cash back. Plus, if I ever have an issue, their US based customer service team is super quick to respond in a helpful and friendly manner. Try ebates and you'll see for yourself just how easy it is!

I really love using ebates and I often go there before shopping anywhere else. They somewhat recently added in store cash back which makes this even more amazing. Don't be mislead though, it's not "getting paid to shop" it's just basically giving you some money back off of what you spent. That's really my only "complaint" (it's not really a complaint it's just wording but I hope you know what I mean).

The website itself feels very crowded but it is very easy to navigate. I've recommended ebates to almost everyone.

Ebates customer service is awesome. They have responded to inquiries within hours if not sooner and go out of their way to answer questions or resolve any issues.

It is a pleasure doing business with ebates.

Very easy to use ana their rebate rate is much higher than others, Additionally their customer service is very responsible and really helpful.
Redeem option is either physical check on mail or PayPal which will fit most peoples preference.
Just give a shot, You will love it.

Ebates has been a fantastic find! I've only recently heard about it, and now that I know about it - I'm already racking up my savings! I love this because 1. It's incredibly easy, especially because I can just link it up to my PayPal account 2. I'm getting things I would already purchase anyway, so it just saves me money 3. The times they have increased cash back offers, savings have been great and lastly, any interaction that I've had with someone from Ebates has been informative and efficiently helpful, whether via email or even when inquiring within the site. I look forward to using Ebates services as well as getting friends to join.

Not only have all my shopping trips been accurately logged but when I had a large shopping trip missing, customer service was quick to respond and even emailed me a week later to say "we haven't forgotten about you, we are waiting to hear back from the company." Who does that? And they got me my money. Unexpectedly above and beyond responsive service.

I can't tell you how long it has been since a company offered quick, friendly, and accurate answers regarding account questions. I am very impressed with their customer care department. I am glad I joined Ebates. Keep up the great job :)

Shop on line, get cash back. Sounds too good to be true, but it's that easy. Huge list of major stores that participate, so it's not inconvenient. And their customer service is amazing. Super fast response to questions and they make the customer a priority! Use Ebates! You won't be sorry!

Rakuten has followed through on all payments, doesn't miss an opportunity to engage with a partner website, and has done a tremendous job. I do not make a lot of money back, but in this day and age - every little bit helps.

I have been using Rakuten (formerly eBates) since 2015, and I have no complaints. The earning potential has gotten better throughout the years, and the company has continued to evolve along with technology. I now shop through the Rakuten app, because to be honest, 99% of my online shopping is done on my phone. Their customer service is excellent as well. If you have an issue, it's easy to contact them, and they always respond in a timely manner. I'm very impressed, and I've recommended everyone I know to use Rakuten. It's a no-brainer for me!