Rakuten

I was able to get my cash back. I clicked the easy button on a purchase I made but I guess it didn't register or whatever the case may have been. I inquired through customer service and was able to get rewarded for my mishap. I didn't think I was going to because they couldn't find my shopping ticket. But I was able to prove my purchase and received my cash back. Thank you ebates. 2 thumbs up.

Very professional customer service. Asked them about my cash back and to my surprise the response was unbelievably prompt. Very impressed. They credited my account with the missing cash back within minutes.

I received my Big Fat Check and put it in a drawer. I forgot about it until the next one arrived. The bank wouldn't cash the older check, so I contacted Ebates. They were so nice! Apparently this happens to people and they were right on top of fixing it by issuing me a new check. Thank you, Ebates!

I deposited my Ebates check, which was a few months old. The check was returned by the bank, stating it was a Stale Check. I notified Ebates, asking to have the check re-issued. I received a very quick response & the new check will be sent out to me. Great customer service, polite & efficient. I appreciate it!

Nicole was able to follow up with my credit issue and resolve the problem very quickly. I was very impressed how she did resolve the issue and she even gave me the feedback how to prevent the problem in the future. I was able to save 45$ from this!
Thanks very much!,

I forgot to go through ebates when I made a purchase at Target and when I contacted ebates customer service I got a very quick response. They were able to make a "one-time" adjustment and it was much appreciated.

I joined ebates and referred the friends too... I got approved with $50 referral bonus and I got 26$ as cash back. All of a sudden ebates showing only cash back 26$ only. No response so far... feeling cheated.

By the end of May when I didn't receive my rebate check, I contacted Ebates to inquire. The response was immediate and they reissued a new check.

I am now waiting to receive my payment and I was very impressed with the quick response to the situation.

I had trouble with receiving my checks and they solved the problem so quickly and they also found more checks that I never got. And they giving it to me. I love Ebates. Ebates is gonna stay with me trough all my shopping. Thanks Ebates

I am truly amazed with the response to the ebates team they are always quick to respond and very helpful and do the best that they can to post your rebate as quickly as they can... Best money making app.
-Melanie

I had an issue with one of my purchases not showing my cash back. I contacted customer service and in less than 24 hours they resolved my issue and my cash back from the purchase was in my Ebates Account! Ebates is awesome!

So impressed with the prompt and courteous responses to any questions or concerns. The Ebates team clearly aims to please, and this satisfied user will not hesitate to recommend Ebates to family and friends.

I love dealing with Ebates. I have called and e-mailed and have received excellent service each time. I had problems with my Teleflora flower orders (about six since May) and had to notify Ebates. I received the necessary information from Teleflora and sent it to Ebates. I have since received all my cash back. Thanks Ebates. You make me want to continue shopping for my next big fat check!

I sometimes forget to make my purchases through ebates, but they always let me add my order to my ebates account when I contact customer service. They have the best customer service team ever! They always respond immediately when contacted and resolve the problem quickly.

I always have the best experience with Ebates. First of all, I got a free $10.00 gift card when I first signed up and earned cash back through them. I get a check sent every few months in my mail, never had a problem depositing it. Whenever my cash back is not awarded, I just reach out to customer service and they have ALWAYS been able to resolve my issues. One time I did something wrong, so I wasn't supposed to receive the cash back, but as a one-time courtesy, they credited me anyway!

I tried to use Coupon Cabin recently for a different purchase because they advertised a higher cash back for a purchase I was going to make. It backfired on me, I ended up not getting anything at all! I wish I would have just stuck with trustworthy Ebates instead.

Also, their Ebates Cash Back Button makes it soooo easy to earn cash back, you'll never forget to!

Purchased something with Home Depot for over $50 they recorded it at $4.50 and gave me 14 cents credit. Have made thousands of dollars purchased between Home Depot, Walmart and others and never got any credit. It is a rip off and they do nothing to fix the problem unless not paying as promised on their websife is part of their game. I gave them a lsit of purchases with order and tracking numbers and they refused to investigate.

I have generally had a good experience with Ebates.com, but today was my first major disappointment. I tried numerous times to go to a store through their site, but doing so prevented me from placing the order (I kept getting thrown into a checkout loop and then it would empty my cart). I tried using different computers and got the same results. I contacted the store's help center and they told me to try different ISP's, which I did. This still didn't work. They told me that it might be an issue with Ebates, so I finally went directly to the site and was able to place the order. I contacted Ebates to let them know that I did have several tracking tickets for store today, but that I was not able to place the order when using their website. I sent them the correspondence from the store's help center and the receipt of the purchase and they will not honor the purchase. Seems a little unfair that I did what I was supposed to do, but was penalized for their site not working.

Sent in a question to a problem getting a website to respond. Immediate response back with instructions. Asked a second question. Immediate response again! Didn't make me feel inadequate in asking a question that I should have been able to figure out. Very personal connection with a large website.

I requested information on a large ebates that was not appearing on my account. Ebates followed up several times to let me know the status--including when it was paid to my account. I appreciated the attention.

I have been a member of Ebates for quite a long time and now a continuing member of Rakuten - love shopping and getting discounts - never get anything for free, but this is a nice incentive for continued shopping

I had a situation with a order. I contacted customer care and Heather had responded quickly and took care of me. It was a order that I was partially credited with cash back due to back order for the holidays but then my order shipped. I contacted Heather and she was able to assist quickly and timely. I love using. Ebates. It's a great service. Thank you.

I do all my online shopping through ebates now since I found out about it. Who wouldn't want money back especially for something that everybody does. I really like the fact that you can get credit for shopping in stores now. Thank you Ebates.

It is not very clear for an older person to use. If you have a card attached to it it should automatically find the savings for you we should not have to log in first and then click on each store either online or in person at a store.