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Rakuten has a rating of 3.2 stars from 2,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online, and quick response. Rakuten ranks 4th among Cash Back sites.
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Rakuten team are the best service I've come across in the US. We are refugees from Ukraine and we are very grateful to Rakuten for such joy as excellent service, impeccable work, patience, respect for the client and professionalism. I will be happy to buy everything only through the Rakuten service. This is a great savings and a great pleasure to know them! Thank you Susan!
They boast a 25% cashback if I buy something from Temu, which I did. I was sure the system activated this cashback just before purchase. However, they never sent me this cashback, despite my multiple attempts to claim it. First they tried to play stupid by simply repeating the info I already submitted a few times, then they didn't even bother to reply in the end. I will let both Temu and other customers know how dishonest and unreliable they are.
Love getting paid to shop, and the customer service@ #Ebates is awesome!
I was blown away at the quick and helpful response to my inquiry!
My experience with Ebates is always positive and quick. Thank you very much!
Customer care person Alexis, was a great resolving the issue.
The best site ever! So glad I am a member and customer service... wow!
Great conclusion to a problem that I encountered. N. Hughes was wonderful.
Great customer service... with a very quick response!
They always take care of my questions.
Ebates Customer Service is wonderful. They are very quick to respond and take care of any issues.
Exceptional customer service and prompt response to inquiries.
I had an issue on my account and it was resolved much faster than expected. Thanks
Super quick response if you have a problem with the website.
Customer service did an awesome job of getting back to me and immediately resolving my issue.
I have ordered several items from this company and it was all well handled.
All of my experiences with eBates have been wonderful! Thank you so much!
Customer service was beyond helpful in resolving an issue.
My first month on the site I made almost $100.00!
Customer service is so nice and helpful.
My experience with Ebates is honestly Great! I know that Debates care about their Customers!
Anytime I have an issue, they respond immediately to my request, best site around!
Ebates has never let me down. Customer service is quick to respond and courteous!
Response very quickly…. In ten minutes …. Super fast
Was missing cash back, put in my request and Nicole had it figured out within a day. Great service!
I did not receive my cash back and ebates took care of it for me!
Representative helpful in account settings issues.
Gain trust and grow your business with customer reviews.
Rakuten is the new Ebates! Rakuten is the premier Cash Back shopping site that pays you. Join today and start earning Cash Back at your favorite stores. How does it work? We pay members Cash Back when they shop at over 2,500 stores, plus find them the best deals and coupons. With over 12 million members and $1 billion in Cash Back paid out, Rakuten is the easiest and most rewarding way to shop. Become a member today and start shopping smarter. Follow us for the latest sales, member-exclusive offers and more.
Ebates is the pioneer and leader of online Cash Back Shopping. The company was founded in 1998 by two Deputy District Attorneys in Silicon Valley who used to prosecute online fraud & identity theft before starting Ebates (so you can be sure we are very into secure online transactions!). So go ahead, sign up and start shopping now. Joining Ebates is always free - you'll never pay us anything. And four times a year or more, we'll mail you a Big Fat Check, or transfer the money to your PayPal account if you'd prefer. We can even send the money to your favorite charity. All 100% free.
