Rakuten
How would you rate Rakuten?
New Jersey 1 review 0 helpful votes
Follow Carin H.
Unfollow Carin H.
Send Message
Share Review
Report Review
Fast and courteous service after having experienced...
January 14, 2015
Fast and courteous service after having experienced login problems.
Date of experience: January 13, 2015
Ohio 1 review 0 helpful votes
Follow Kelly L.
Unfollow Kelly L.
Send Message
Share Review
Report Review
Great customer service
January 24, 2016
Representative helpful in account settings issues.
Date of experience: January 24, 2016
New York 1 review 1 helpful vote
Follow Dale Y.
Unfollow Dale Y.
Send Message
Share Review
Report Review
I had a problem that was quickly and fairly resolved
January 19, 2015
I had a problem that was quickly and fairly resolved.
Thank you!
Date of experience: January 19, 2015
New York 1 review 1 helpful vote
Follow Donna B.
Unfollow Donna B.
Send Message
Share Review
Report Review
Had a question for customer service which was answered...
January 21, 2015
Had a question for customer service which was answered promptly
Thank you
Date of experience: January 20, 2015
Indiana 1 review 0 helpful votes
Follow Rita P.
Unfollow Rita P.
Send Message
Share Review
Report Review
Thanks for excellent customer service
August 22, 2014
Thanks for excellent customer service. One more reason why I like Ebates so much.
Date of experience: August 22, 2014
New York 1 review 1 helpful vote
Follow Sheryl K.
Unfollow Sheryl K.
Send Message
Share Review
Report Review
Super helpful, courteous, sense of humor and extremely...
January 21, 2015
Super helpful, courteous, sense of humor and extremely efficient! Five stars! Thank you!
Date of experience: January 21, 2015
New York 1 review 1 helpful vote
Follow Alice T.
Unfollow Alice T.
Send Message
Share Review
Report Review
Very responsive to reported lost check
January 21, 2015
Very responsive to reported lost check. Great customer service!
Date of experience: January 21, 2015
Oklahoma 1 review 1 helpful vote
Follow Sang N.
Unfollow Sang N.
Send Message
Share Review
Report Review
Best customer service ever!
January 21, 2015
Best customer service ever! They are so understanding.
Date of experience: January 20, 2015
Florida 1 review 0 helpful votes
Follow Kristen C.
Unfollow Kristen C.
Send Message
Share Review
Report Review
Amazing
February 8, 2016
My question was answered so fast and issue resolved.
Date of experience: February 8, 2016
California 2 reviews 0 helpful votes
Follow Dee J.
Unfollow Dee J.
Send Message
Share Review
Report Review
I like getting something back on things I'm going to...
January 31, 2015
I like getting something back on things I'm going to buy anyway.
Date of experience: January 31, 2015
Overview
Rakuten has a rating of 3.3 stars from 1,980 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 3rd among Cash Back sites.
service
190
value
152
shipping
76
returns
64
quality
122
This company does not typically respond to reviews
Rakuten is the new Ebates! Rakuten is the premier Cash Back shopping site that pays you. Join today and start earning Cash Back at your favorite stores. How does it work? We pay members Cash Back when they shop at over 2,500 stores, plus find them the best deals and coupons. With over 12 million members and $1 billion in Cash Back paid out, Rakuten is the easiest and most rewarding way to shop. Become a member today and start shopping smarter. Follow us for the latest sales, member-exclusive offers and more.
- Visit Website
- San Mateo, CA
- Edit business info
Business History
Ebates is the pioneer and leader of online Cash Back Shopping. The company was founded in 1998 by two Deputy District Attorneys in Silicon Valley who used to prosecute online fraud & identity theft before starting Ebates (so you can be sure we are very into secure online transactions!). So go ahead, sign up and start shopping now. Joining Ebates is always free - you'll never pay us anything. And four times a year or more, we'll mail you a Big Fat Check, or transfer the money to your PayPal account if you'd prefer. We can even send the money to your favorite charity. All 100% free.
Company Representative
Ebates S.
Typically does not respond to reviews
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members