The best customer service that I have experienced in my 58 years! Thank you Alexis!
Best customer service. Quick response time and all issues were resolved.
Alexis rocks! She immediately and accurately took care of my request!
I did not receive my cash back and ebates took care of it for me!
Still new to this site, but so far I love it! Customer service is awesome too!
This is one of the best cash back site with excellent support.
Ebates was great at fixing an error with a purchase that I made. Thank you!
Excellent customer service, used the online chat and help was fast & efficient! Highly recommend
I gave Ebates five stars because of their excellent customer service.
Overview
Rakuten has a rating of 3.3 stars from 1,980 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 3rd among Cash Back sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members