Supportive, easy to use, check arrives without fail, no hassle and great customer service.
The rep was efficient, polite & promptly solved my issue.
I'm very happy with the customer service being fast and friendly.
I had an issue on my account and it was resolved much faster than expected. Thanks
Super quick response if you have a problem with the website.
Customer service did an awesome job of getting back to me and immediately resolving my issue.
Ordered product and received in perfect condition within a week.
Customer service was beyond helpful in resolving an issue.
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Exceptional customer service and prompt response to inquiries.
Overview
Rakuten has a rating of 3.3 stars from 1,980 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 3rd among Cash Back sites.
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- San Mateo, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members