Rakuten

I accidentally purchased my order from ATG Store without logging
In to Ebates' website. I sent email to Ebate customer care along with the proof of my order conformation. Later, Ebates sent me my cash back! They handled this issue very professional! I'm very happy!

Like many other users, I had the same experience where they do not honor their cash back offer. I earned a lot of bonuses from buying a new computer and other equipment and they canceled my account to avoid paying me the bonus I earned.

I got a great price on the 65 inch Samsung TV. I never heard of this website and was very skeptical that it was a scam. I got the TV, it was brand new in the box with a full warranty from Samsung, at a fantastic price! Great website recommends it highly. I got a great price on the 65 inch Samsung TV. I never heard of the site it was very skeptical that it was a scam. Got the TV, it was brand new in the box one for warranty from Samsung, at a fantastic price! Great website recommend highly.

I am new to Ebates and was somewhat confused about an issue I had. I tried looking it up but got more confused. I then sent a msg to Ebates asking for a phone no. So that I could talk to a person rather then writing it down and getting more confused. They sent me a reply within seconds, I called the no. And got a super tech. He answered my questions, along with a few more questions I had and VIOLA! Problem solved. As I said in a reply msg thank you to both Bridgett and Chris! How can one go wrong with ebates when right from the start they are there for you! THANK YOU!:-)

Buy.com is horrible with cancellations!
I ordered a bag on Sunday night. Realizing it was the wrong one, I called in the next morning thinking it would be easy to cancel because it said it would ship in 3-5 business days. I had to put in my number and they called me. They told me they were not able to cancel and basically I had to send it back when it came... and it was supposed to ship on Wed! Then the link to have them call me disappeared so I couldn't talk to anyone else. So I had to pay shipping again to send it back and I'm out about $15 on this stupid bag I didn't want!

They have a lot of stuff, but service is horrible. I'll never shop there again.

I had an issue with receiving cash back from a purchase I made, and it was resolved immediately, expediently and much to my favor. I will use Rakuten whenever I can, and will highly recommend it to others. They're the best when it comes to "cash back" programs, and the most reliable that I've encountered.

I have never had a problem with Ebates, in fact they solved a problem for me wherein I had two emails and two accounts. One email to customer service and the accounts were combined in less than half a day

The new automatic sign on to e bates is awesome. I would often forget to use it, even though I had a post-it-note with EBATES on it on my desk, I often overlooked it. Now I don't miss my rebate. I love it. Thanks for this new feature.

I had purchased a pair of glasses; however, I had to send them back because they were giving me a headache. I had to send them back and get another pair. If anyone knows prescription eyewear is expensive. Needless to say, I sent them back and Ebates would not give me my % of the money. The eyewear cost over 700.00 dollars. I contacted them and they told me too bad. I am an online shopper and I was disappointed by the lack of customer service.

Trisha M at Ebates

Trisha M. Is Great. She is likeable, friendly, knowledgeable
And a true pleasure to work with. I wish the people I have dealt with
At other sites were half as fantastic as she is. I wish everyone who
Calls Ebates would be lucky enough to get to work with Trisha. Thank you
Trisha for the great customer service experience.

I was processing an order through the Ebates app when the app frozen and didn't log my shopping trip or account for my purchase. Ebates customer service was very quick in responding to my issue and gave me credit for my purchase.

I had a balance cash back $44. After a few days it just disappeared and it shows me my balance $0. I Send them email with all informations and got an answer to send it again and again. It is just another internet garbage. Avoid it.

Awesome experience receiving my missing cash back. Support staff responded within 10 minutes and deposited my missing cash back on three separate orders, which was the store's omission.

So impressed with the immediate response. So easy to receive my missing cash back.

Very good company period. Excellent website very colorful and vivid Web pages, good quality products and millions to choose from. Products arrives on time and in excellent condition. Customer service was just as good, understanding and extremely helpful. Rokuten is by far one of the best websites to order from. Rokuten is like Japan's version of amazon or so they say. Thank you Rokuten for your services.

I've been using Ebates for a year or so, I've never had a problem getting my % from a shopping trip. If I shop and don't see the $ I can send a request with the shopping trip info & they credit it without an issues. I use Ebates whenever I can! The best part it's FREE!

I love Ebates. Whenever I have a question, their customer service always gets right back to me with the answer.

I love getting the Big Checks from Ebates quarterly. I wish I bought more things online so I could get bigger checks from Ebates.

I have had to contact ebates Customer service a few times. They have responded in a timely manner and and have been great to work with. I am very surprised.

Please continue to do a good job. And a special thank you to Tiffany!

The first time I ordered from buy.com, everything was cool. I placed my order, sent them a check, they sent me my stuff, and all was well. The second time I ordered, I placed my order, sent my check, waited for weeks... only to receive an email stating my order had been cancelled. No reason was given for this. I received my bank statement... the check I sent cleared the bank. They kept my money but sent me nothing. I had to call for my refund. I never did find out why my order was cancelled. I have never ordered from them again and will stick to Amazon.

I had a problem getting cash back, but they got back to me quickly after I sent in a ticket. They were specific in what they needed from me and I was happy to comply. Once that was settled, they fixed the issue for me.

All in all, they were really professional and kind as they helped me solve this problem.

Don't like it at all I sign up to get a $10 gift card n order some toms shoes to get 10% cash back got my shoes n still no cash back... I think is all bs n buy the way where's your phone number to contact customer service uuummmm.

It would be your loss to not take advantage of this service. Had some issues, but was corrected in a timely manner. Just follow the directions. I have already received $ into my paypal account in the past and am looking forward to more. I always look forward to the DAILY DOUBLE CASH REWARDS... it really does pay to shop online

I took too long to rate my experience through my email - sorry. I contacted ebates because the email address on my account had changed. I was using a work address but left the firm and didn't want them alerted every time I used the site. I was unable to make the change myself because I had to click a link in the email and I no longer had access to the email address, so it was a vicious circle! I contacted customer service and Keisha corrected the email information in my account and then sent me a confirmation email stating that my account had been updated - all within 2-3 hrs. (Anyone who has done this with other sites will understand how quick the turnaround time was - usually it takes up to 2 + days to get that information corrected!) Thank you, Keisha!

Well people do not believe on ebates coz they riff you off. I didn't get my check for a long time they said this month or last month what ever. But I said I didn't get my check after I bought a lot of things