Awesome site, i saved some money thx to the site.
I have a problem with the gift and the customer support helped me and was so great!
Recommend!@!
Wonderful program--it's a no brainer when you get paid to shop and buy the things you were going to buy anyway!
I have questions about gift card as rewards and in 30min I got reply and answer really quickly and totally solve my questions!
I appreciate a lots!
I was unable to get the purchase in person. I have always purchased on line. I have the app on my phone and still couldn't do it.
My coupon wasn't applied to my order and customer service applied without any trouble!
Thanks so much!
Rakuten the best value by far! ***** 100% Best People Best Service Best Company
The epitome of perfection and customer satisfaction *****
THANK YOU S BERLINGIERI
Kohls didn't send ebates the info they needed to credit my account. They gave me the money and I gave them all the proof I had.
First time using. So c
Very convenient. The ease is so easy. Wss so surprised to get my first check.
My account said I was to receive $19.88 and I only received $9.88. Still waiting on $10.00 I was shorted!
Lightning fast response time from Customer Care Department (Thank You Alexis!) with satisfying results!
I participated in the promotion that signed the Disney + for $ 69.99 and received $ 12.5 back on 11/11/2020. I did the entire procedure as expected and a few days later I received the $ 12.5. In addition, for making a purchase over $ 40, I should also receive $ 40 cashback. However, it was short-lived. Soon they cashed out that $ 12.5 cashback with no explanation. In their place, they deposited $ 40 cashback, which also didn't last long and was soon withdrawn.
There was a promotion on Rakuten to refer other people and if they made purchases over $ 40 you and they would get $ 40 back. Well, I indicated two people who made the same purchase as me, from Disney +. As a result, I should have received $ 12.5 (my cashback for subscribing to Disney +) + $ 40 (my cashback for making purchases over $ 40) + $ 80 ($ 40 for each referral made and who made purchases as required).
All of the information mentioned above, I saved it in images and put it in an attachment. I tried several times to contact Rakuten to explain these problems, in the beginning, they answered me in one day, until then they simply stopped responding. In one of those emails, they said the cashback is only made for the USA and Canada. However, at the time I made the purchase, as well as my referred friends, other countries were also covered and I have proof that the procedure was changed AFTER we had made the purchases.
Having shown all this documented information to Rakuten all I get now are emails saying that my account is suspicious, that my account has been canceled, as well as that of my friends. This is a huge lack of respect. This is a fraud. This company has no ethics whatsoever in following its own words. Instead, they blame the consumer even if they follow all the procedures!
Shame on you, Rakuten, for the terrible and disrespectful work.
Sincerely,
Caio
Great place for hard to find complete collections. Received within 4 business days of order. Perfect and couldn't be more pleased.
It's really great for shopping online! I and my husband using it all the time, We got extra money from ebate cash back.
Getting money back on shopping sites that I already shop at is a no brainer! Just one extra click and cha-ching!
KUDOS to Rasheka W. Informed her via email of missing merchandise transaction and she resolved the problem within 2 days. I'm more than satisfied
Rakuten can be better at crediting our accounts after purchases, I shouldn't have to inquire where my rebate is.
Hold on - before I get dirty looks for giving a bad review for a site that seemingly hands out free money, hear me out!
I've been using ebates for about a year now and thought it was like a gift from heaven. And they have honored the free $10 gift card and all cash back promises.
HOWEVER -- DO NOT USE THIS SITE FOR LESSER KNOWN WEBSITES! My friend alerted me to the fact that there are MANY stores on ebates where, if you click through ebates, you're getting a much higher starting price--hence you actually don't save (sometimes even pay more!).
I looked at sites like dog.com and wag.com just to test this theory out. I went directly to one of the sites, and found a product, saw it marked for $6.99 msrp. I then went through ebates and found the SAME product by SKU and saw it was listed as $8.99. I did this test across MULTIPLE PRODUCTS and MULTIPLE SITES and was shocked to learn what the hell they have been doing!
Sites like macys.com and other bigger, more well-known vendors, do not seem to employ this, so I would make sure you CHECK before using a lesser known site with the promises of xxx% cash back!
So deceiving...
Is ver easyJet to use. I fino the stores faster and the thing I Love more than Other one is the cash back... they really paid you! Ilove it
Answer: I believe all the bad reviews answers your question.
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Mike, This is a great idea. I'll make sure that our leadership team is aware of this suggestion and I'll see what we can do to make it happen in the future. We know that Ebates is the best Cash Back shopping service, but we appreciate your confirmation of this fact.
Answer: I can't answer about the owner ripping people off. All I know is I have ordered from Rakuten numerous times and have nothing but praise for them. I haven't read the bad reviews but I've gotten nothing but good products.
Answer: I can't tell you I would buy again. I had no help from rakuten when needed. They said they are not responsible for the sellers since they work as an online shopping center. I would suggest you buying at Amazon. I never had problems with them. Regards
Answer: I dont know there some wierred how come I just order some jewelry.com and I order two earring only and its just 30.00 dollars. But when I use debates the price went up to high.
Answer: If it for some reason doesn't show like it should, I contact ebates. I include a copy of the email with the information from the order placed. Normally I wait until the purchase has arrived. This gives ebates and the store to put the transaction in your account.
Rakuten has a rating of 3.3 stars from 2,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 3rd among Cash Back sites.