business logo of Rakuten

Rakuten

How would you rate Rakuten?
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North Carolina
1 review
0 helpful votes
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Love Ebates!
March 23, 2015

Love getting paid to shop, and the customer service@ #Ebates is awesome!

Date of experience: March 23, 2015
Pennsylvania
2 reviews
1 helpful vote
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Great site to earn cash back very easily
September 26, 2014

Great site to earn cash back very easily. Best customer service

Date of experience: September 26, 2014
Missouri
1 review
0 helpful votes
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Great customer service!
April 14, 2016

Great customer service... with a very quick response!
They always take care of my questions.

Date of experience: April 13, 2016
Pennsylvania
1 review
0 helpful votes
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EXCELLENT SERVICE
April 11, 2016

Ebates Customer Service is wonderful. They are very quick to respond and take care of any issues.

Date of experience: April 11, 2016
Arizona
1 review
0 helpful votes
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Tiffany is awesome
October 8, 2015

Missed out on an opportunity, but Tiffany helped me anyway! Great service.

Date of experience: October 8, 2015
Ohio
1 review
0 helpful votes
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Blown Away!
March 14, 2015

I was blown away at the quick and helpful response to my inquiry!

Date of experience: March 14, 2015
North Carolina
1 review
0 helpful votes
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Customer care person Alexis
March 14, 2015

Customer care person Alexis, was a great resolving the issue.

Date of experience: March 13, 2015
Texas
1 review
1 helpful vote
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Very quick response to customer's request
September 23, 2014

Very quick response to customer's request. I love ebates

Date of experience: September 23, 2014
Nevada
1 review
0 helpful votes
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Best Place Ever!
April 27, 2016

My experience with Ebates is always positive and quick. Thank you very much!

Date of experience: April 26, 2016
California
1 review
0 helpful votes
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Helpful and quick
October 17, 2015

Thanks for the quick response and being so helpful!

Date of experience: October 17, 2015
Oklahoma
1 review
0 helpful votes
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Great company
December 10, 2016

This company is great, would recommend it to everyone. Very helpful with issues.

Date of experience: December 10, 2016
France
2 reviews
3 helpful votes
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Fraud 100%
December 12, 2017

Never received the item... stay away from this guys... absolutely garbage...

Date of experience: December 12, 2017
New Hampshire
2 reviews
0 helpful votes
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Great deals!
April 9, 2015

I'm loving eBates. It's easy to find great deals nearby and their customer service is Five Star!

Date of experience: April 9, 2015
Canada
12 reviews
12 helpful votes
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Wish they had higher percentages for people who are not buying high-end items.

Date of experience: May 23, 2016
Kentucky
1 review
0 helpful votes
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Really responsive
June 9, 2016

Ebates replied to my inquiry almost immediately, and the representative was super helpful.

Date of experience: June 9, 2016
France
2 reviews
0 helpful votes
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Génial
May 15, 2019

Je vous recommande le site priceminister.com si vous voulez faire vos achats en ligne, possibilité de paiement en 3x CB ou à crédit. Vraiment super je recommande

Date of experience: May 15, 2019
RU
1 review
2 helpful votes
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Мошенники
November 28, 2018

Очень плохой кэшбэк сервис. Сначала дали приветственный бонус $10, а потом сами же его и отняли. Техподдержка на связь не выходит. Одним словом - мошенники. НЕ РЕКОМЕНДУЮ.

Date of experience: November 28, 2018
Germany
1 review
0 helpful votes
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Verzaubert
July 14, 2019

Schönen Kleidung und gute Materiale. Sehr günstiger Preis.
Ich bin sehr zufrieden und sehr glücklich über alles

Date of experience: July 14, 2019
New York
1 review
0 helpful votes
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Na
July 31, 2019

Na----------------------------------------------------------------------------------------------------------------------------------------

Date of experience: July 31, 2019
Indonesia
5 reviews
3 helpful votes
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Good branding strategiest
September 5, 2015

KEren juga, di indo sudah mulai ada rakuten.

Date of experience: September 4, 2015

Overview

Rakuten has a rating of 3.3 stars from 2,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 3rd among Cash Back sites.

service
190
value
152
shipping
76
returns
64
quality
122
This company does not typically respond to reviews
+61