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Redbubble

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Massachusetts
1 review
0 helpful votes
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Very Satisfied
June 30, 2016

I ordered a duvet cover and a pillow cover for my son's college dorm room. He is a cinematography major, and your selection of movie-related bedding was great! My order arrived on time and as described. I also ordered some fun graphic T's that were also great!

Date of experience: June 28, 2016
GB
1 review
0 helpful votes
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Orderred 4 cards online- i was a bit worried after reading all the reviews but i decided to risk it as i really liked what i saw, to my suprised order arrived on time (today actually) - 6 days after i received the dispatch email. Everything was packed securely and was undamaged (sent from California) The quality of the cards is excellent, very good printing paper, it's more photo paper if you know what i mean. I cant comment on any other stuff they are selling but i would say prints, cards etc i will be orderring again. Try it.

Date of experience: March 20, 2013
New Jersey
1 review
2 helpful votes
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Bob-Lo Island T shirt shrunk after being washed
September 23, 2016

Having lived my earlier childhood in Detroit, I remember summer outings to Bob-Lo Island. Imagine my surprise when I found that you actually sell Bob-Lo T shirts. I ordered one (large) for myself and recommended them to my neighbors who are also former Detroiters now living here in Florida. I love the shirt and wear in often but after a few washings it has shrunk. I have not had this problem with my other T-shirts (large). Possibly the shirt was mislabeled or I should have ordered the next larger size. Please advise.

Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 21, 2016
Red B. Redbubble Rep
over a year old

Hi There William,

Thanks for the feedback.

Sorry again about the shrinking t-shirt. It looks like one of our Reps was able to set you up with a free replacement tee! Keep us posted and let us know how it fits.

If you have any other questions, please let us know.

Warmest wishes,
Redbubble

Germany
1 review
2 helpful votes
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Update on my review
October 9, 2015

I have to thank the customer service from redbubble. I purchased 3 shirts, 2 are fine but i had an issue with other one. The customer service helped me really fast and kind. I guess this was not the last time i purchased tshirts from them :)

Date of experience: October 6, 2015
Oregon
1 review
1 helpful vote
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I ordered a duvet cover. The company charged my card and sent me an email telling me that my order had shipped with an embedded link on the tracking number to UPS. The number was not valid. I wrote to redbubble (they do not have a link on their website for lost packages, by the way, so I had to leave a general message), which they only responded to with another email a few days later that said "Sorry we missed your message). I wrote to UPS, who finally solved the mystery telling me it was a USPS tracking number - and that was a few days later. Turns out the package supposedly had been delivered, but I was home at the time they claim it was delivered. I have disputed the charge and I hope that works, but due to their bad customer service, I was not able to see when my order was coming. Not that it mattered, because I was home!

Date of experience: December 12, 2017
Red B. Redbubble Rep
over a year old

Hi Christine,

We're so sorry about the delivery flub up here! It looks like we were able to set you up with a replacement order to make up for the trouble this caused.

Please give us a holler if you have any other questions or comments. Hope to hear back from you soon!

Wisconsin
1 review
2 helpful votes
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I am so surprised at the negative feedback on this page-- I ordered a shirt and it was really cute & arrived early. It was too big for me, however, (my fault) and the return process was SO easy and customer-centered. I will order again for sure!

Date of experience: June 26, 2017
Oregon
1 review
0 helpful votes
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I've been shopping at redbubble.com for the past two years now, and for the most part I've been completely satisfied. There's only one problem that really sticks out, the graphics stickers printed onto the shirts. They fade off fast, have quit a lot of missing spots where ink wasn't filled in, and bright colors often look extremely washed out. It's a decent enough site, it's not a scam, and they're prices for most items are reasonable. They have a good costumer support team and processing takes no longer than two days usually.

Date of experience: March 22, 2014
Florida
1 review
3 helpful votes
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I was super excited for my tank top, but unfortunately I chose the wrong size. It didn't fit me at all, so I was hoping to exchange it. I submitted the right size in the exchange tab and I was surprised to get an email that very same evening, just an hour later, with all the details for the new item. That was the fastest customer service I've ever had. They were very polite and handled my silly mistake wonderfully. Definitely a great website and a lovely customer service team!

Date of experience: May 5, 2017
Washington
1 review
1 helpful vote
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I ordered an item this December for my friend's new child, paid for express shipping, and was happy that it would arrive within a week. I checked the order status the day before it was due to arrive, and it hadn't even begun being made. After trying to find out how to contact customer service (only available via Facebook) they offered a refund. This completely misses the point - I wanted to give me friend a thoughtful gift at an important moment in their life and they messed it up, and couldn't be bothered to communicate about it. I will not order again, and recommend that others don't as well.

Date of experience: December 12, 2017
Red B. Redbubble Rep
over a year old

Hi Daniel,

We're so sorry your order was taking longer than expected. To help clear things up here, someone from our team sent you an email follow up with more information regarding your order and your refund.

If you still have concerns, please let us know and we'll be happy to help.

Pennsylvania
1 review
2 helpful votes
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Blurry Poster
December 24, 2018

Poor Quality Posters
Ordered a poster. You would think for almost 20 dollars the thing would not have been as pixelated and blurry as it was. It was bad. Cheap and extremely poor quality. Went to go file a return and the information needed (email address and order number) was not recognized despite me using my only email on file and the order number they provided. So not only did they think the poor quality of their product was acceptable to be delivered, but now I am stuck with it- having no way to get my money back.

Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 22, 2018
Red B. Redbubble Rep
over a year old

Hi J D,

Thank you for the feedback.

We're sorry that poster didn't turn out quite right! Not to worry, someone from our team will be in touch with you soon to l=investigate the issue further.

Florida
1 review
3 helpful votes
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I've ordered several times from this site, primarily stickers for the past few years. It's always been very slow. It's been getting worse, and Redbubble just blames it on their "3rd party manufaturers". Several of my orders go missing, but at least they have the decency to replace it. This basically increases the delivery time to 1-2 months, instead of 2 weeks.

Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2020
Missouri
1 review
2 helpful votes
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Okay so my Hudbands birthday is coming up at the end of the month, and he LOVES Dragonball... And what better way to show it than to get him a sweater with a Dragonball?!? With all the selections I ended up buying 2 sweaters a shirt, and a batman iphone case (lol). They came in the mail much sooner than I expected and I really like the quality. My husband hasn't opened his presents yet but I can not wait to see his face. I think it was definitely worth it and probably will use redbubble for future personalized gifts! :D 5 stars for me!

Date of experience: March 22, 2013
Indiana
1 review
1 helpful vote
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I feel cool and embarrassed at the same time when I'm wearing this shirt, a shirt with an inside joke from a video game on it, but I wouldn't have it any other way. No hassle with seller and fast shipping.

Date of experience: July 18, 2014
Washington
1 review
0 helpful votes
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All my husband's shirts are from RedBubble! I liked them so much I started buying my t shirts from here as well! We are big movie buffs so it's great to be able to own shirts that aren't so generic like the Star Wars ones from Target! We get compliments on our shirts ALL the time! And the customer service is great! Whenever we have had an issue with an order or shirt, they always correct the issue, usually by sending us another one, and they do it so fast! I couldn't ask for better customer service from a company! Other companies should follow their lead on this!

Date of experience: October 25, 2017
Florida
2 reviews
0 helpful votes
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I have been ordering from Redbubble for many years. I am trying to return two items and I am getting no response from them. It's as if they have disappeared off the face of the earth! I am extremely unhappy and will never order from them again. BEWARE!
Mary

Date of experience: September 27, 2021
Colorado
2 reviews
1 helpful vote
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Accidentally purchased two of the same items and needed to return one, emailed the website and had assistance with the order not even 24hrs after making the purchase. Awesome help! Will definitely be coming back to Redbubble in the near future.

Date of experience: July 11, 2020
Indiana
1 review
2 helpful votes
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I love the selection of shirts but ran into two issues:
1. The t-shirts are a bit longer than I would have expected.
2. The website allows you to choose the color of the t-shirt, and shows you what it will look like with the design on it, but not always reliably. I ordered a shirt with black print on a grey t-shirt, and the grey was so dark that you can't even see the print. So choose shirt colors wisely.
All of that said, I get compliments on my t-shirts ALL the time.

Date of experience: July 21, 2016
Texas
1 review
1 helpful vote
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I ordered a custom shirt and there was a small issue with the sizing. The customer service person responded quickly and went above and beyond with their reply and follow up. And they're funny too! Will use them again!

Date of experience: August 4, 2015
Texas
1 review
4 helpful votes
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Very impressed!
September 1, 2015

I was happy to find this website and purchase a unique piece of work from a talented artist. I was very impressed by the Redbubble team and would highly recommend this site to all of my friends, hands down.

Date of experience: August 29, 2015
Ohio
1 review
0 helpful votes
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First time experience
June 25, 2016

I really loved ordering from red bubble, finding what I wanted was easier then I thought it would be and my shirt got to me super quick. I have been recommending some friends and family to red bubble since.

Date of experience: June 23, 2016

Overview

Redbubble has a rating of 2.3 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Redbubble most frequently mention phone number, delivery date and credit card. Redbubble ranks 41st among Marketplace sites.

service
274
value
267
shipping
273
returns
152
quality
247
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