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Redbubble

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Ohio
1 review
0 helpful votes
Follow Amanda S.
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I love Redbubble!
May 10, 2016

I stumbled across Redbubble, while surfing the net.its been one of my fave discoveries! To a tshirt fanatic like myself, it's awesome! Ive always had great experience with the service I receive, and the products I purchase! I was tired of shopping at the mall, and just buying mundane shirts, but on Redbubble the possibilities are endless! So thank you for everything, and keep up the awesome work! Ill always be a happy customer!

Date of experience: May 7, 2016
Pennsylvania
1 review
1 helpful vote
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Redbubble is by far, the most fascinating domain for buying t-shirts and similar goodies.
The variety and the level of artistry that is involved with the designs is simply impeccable and peerless! I would shop more from Redbubble as there is no other place which can satisfy my t-shirt demands and desires.

Date of experience: July 19, 2014
California
1 review
0 helpful votes
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Awesome
July 9, 2016

First off, I have always liked the psycho rangers then when I heard they have shirts I thought it was a dream but it was real and the detail is so accurate also hope they do more in the future. Keep up the good work redbubble have high hopes for this company.

Date of experience: July 6, 2016
Utah
1 review
20 helpful votes
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Ordered a sticker from an artist called Wonkyrobot, the sticker itself was fine, but the print on the sticker came right off. I contacted Wonkyrobot to correct this issue and possibly send me out another sticker, completely ignored my message. Didn't even try to contact me to fix this problem, they obviously don't care about their customers concerns or complaints and their products are bad quality.

Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 7, 2020
Netherlands
1 review
0 helpful votes
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I ordered several things the last 3 years. Mu son is very happy with his t-shirts from his favorite games. We can't get that over here. From one t-shirt the print was not that good, But from 8 others they were great. Delivery was quick. Also other things i ordered were fine.

Date of experience: November 9, 2017
Texas
2 reviews
9 helpful votes
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Exactly as I said in the title. They offered a "free reimbursement" which just meant that they would send me the stickers that I had already ordered, but 2 were unavailable so they could send the 8 I ordered and then a $2.88 voucher. The stickers themselves are $3 each without the promo (50% off for 10 stickers) so I couldn't have even bought back another sticker to make it 9 for the price of what I paid. I'd highly recommend just finding somewhere else.

Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 3, 2018
Red B. Redbubble Rep
over a year old

Hi Dawna,

We're so sorry about the trouble caused here.

Because designs change fairly frequently on the site, some images may not always be available. Unavailable images cannot be reprinted, so we ordinarily offer reprints for the available items and refund the difference. Your feedback is extremely important to us, so we'll make sure your message is passed along to the Customer Experience team for further review.

Again, our sincerest apologies for the inconvenience. Please let us know if you have any other questions.

Florida
1 review
2 helpful votes
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I am irritated that my order could not be tracked and then, after waiting 3 weeks for the order, I was not immediately offered an expedited replacement. When I asked for it, I was told the replacement must match the original order & I would need to pay for expedited shipping. It was only after I asked for a supervisor to contact me, that I was offered a one time exception to get the order expedited to me. It should arrive a WEEK from now. So, if it does come, I will have waited a MONTH for my original order. It is also annoying that your company has no phone number listed anywhere on your website to be able to speak with someone live about matters such as this. My daughter really wants these stickers & has waited anxiously for them, checking the mail everyday. If it wasnt for that, I would have cancelled the order. I am not thrilled with your customer service.

Date of experience: October 7, 2017
New York
1 review
3 helpful votes
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They suspended my account without warning or an email. Tried to reach out and nothing. I'm an artist and I think they stole my images. Stay away from Redbubble, for sure a scam.
NO costumer service AT ALL!

Date of experience: October 23, 2013
Virginia
1 review
1 helpful vote
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Literally the WORST customer service. I have ordered from Redbubble several times in the past and had great experiences, but this time they sent me all of my stickers (a $30+ purchase) and they were so grainy and blurry you could hardly make out the images! I reached out to the support team and they told me that I would have to pay to have them reprinted and if I wanted them in time (the date I was originally supposed to get them), I would need to pay an extra $20 for express shipping - when they only mail the stickers via USPS for free in the first place! Absolutely horrible and did nothing to try to remedy my situation. Will now be looking for last minute gifts instead. Stay away!

Date of experience: December 7, 2020
Massachusetts
1 review
0 helpful votes
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My tote bags..
February 29, 2016

Were amazing. They shipped super fast, they were a great material (they weren't like cheap tote bags that you can find at some department stores) and the art work was absolutely gorgeous. I got one tote with a beauty shot of Sarah Paulson and it is just fantastic, the art work is incredible. I got 2 more bags inspired by the show American Horror Story and there are about 30 more I'd like to get just from this website(they had a great variety). So overall they get 100% by my book.

Date of experience: February 26, 2016

Overview

Redbubble has a rating of 2.3 stars from 1,877 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Redbubble most frequently mention phone number, delivery date and credit card. Redbubble ranks 41st among Marketplace sites.

service
274
value
267
shipping
273
returns
152
quality
247
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