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New Jersey
1 review
1 helpful vote
Follow Kyle H.
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I've order from RedBubble a few times and the shipping times are consistently long. The shipping times on the site are not accurate. I received an email saying my item has shipped on 2/25. The tracking information says it will arrive on 3/7, that's eight business days! Their website estimates three days. That would be acceptable. Afterall, I did pay for shipping, it wasn't included. Morale of the story is if it's a gift you are ordering make sure you allow for the long shipping time.

The products however are awesome. The clothing is really comfortable. The shirts are slim fit, like the site says.

Date of experience: March 2, 2016
Ohio
1 review
1 helpful vote
Follow Gwendolyn B.
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Sizing issue
June 11, 2016

I ordered a tee shirt that was really small. I reorder a replacement one size up, and it was STILL too small... I mean much smaller than the regular store sizes for women. (If you comparw and shop at an every day store, like Target, The Gap, or Macy's)

I ended up just giving the tee shirt away. I was disappointed to spend over 30.00 on a shirt I loved, but couldn't wear.

Date of experience: June 9, 2016
Washington
1 review
1 helpful vote
Follow Shaka S.
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Nothing was wrong with the service, but I guess I expected a different product. The Logo on the shirt was too small and it was centered in a weird way on the shirt. I wish there was a way to at least control the positioning on the shirt.

Date of experience: July 19, 2014
Ukraine
1 review
1 helpful vote
Follow Andriy G.
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My order No. ******* and No. *******. My order was not sent twice, although they promised that everything would be fine and they would send it. Awful service, worse I have not met. False consultants. I do not recommend it.

Date of experience: November 17, 2017
Pennsylvania
5 reviews
2 helpful votes
Follow Kelly c.
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You offer a student discount. Perhaps if you broadened that to discounts in general, then I could type in my military discount, grandma could get her senior citizen discount, my dog could get the service dog discount, you know.

Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 20, 2019
Red B. Redbubble Rep
over a year old

Hi Kelly,

Thank you for your purchase from Redbubble. We appreciate your feedback and will let you know if we end up offering such a discount in the future.

Have a wonderful week.

Utah
1 review
2 helpful votes
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I love redbubble
March 25, 2014

I love redbubble. I have ordered a number of shirts and stickers from them. Most recently, I got a shirt and didn't love the color. It was my fault and I admitted this to them. Unfortunately the design was taken down shortly after I ordered so I couldn't get a replacement. Redbubble gave me credit for the shirt on their website and told me to keep the one I didn't like. Fantastic customer service.

Date of experience: March 25, 2014
GB
1 review
0 helpful votes
Follow aylish k.
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Yes I may have originally criticised the site but I think it's worth a second chance, even if you've had a bad experience with them.

'Photos were jarring when I opened it up to edit products' Not any problems since.

I'm Aylishliane on Redbubble

I'd also like to say that I think Artists don't get the sizes and dimensions right. So If you have this problem it's not redbubbles fault.

Date of experience: September 10, 2017
Red B. Redbubble Rep
over a year old

Hi Aylish,

Thanks for writing in with your feedback. I saw that you recently wrote to us via email regarding your uploading issue. Your inquiry is in our Artist Experience team's queue and they will get back to you on this as soon as possible.

Thank you for your patience in the matter and hope all is well!

GB
1 review
0 helpful votes
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Not Worth Purchasing!
January 31, 2016

This card cost me over £6inc delivery (took over a week), but it is just a pre-folded card with the design printed on, as you could do at home. It looks very amateur.
The cloud design at the top of the card doesn't even fit inside the card edges!
The envelope is plain brown paper, the type a boring letter would be sent in. You can buy a pack of 50 brown envelopes from WHSmith for a couple of quid…
Totally not a presentable way of sending a card to a valentine (however good their humour may be).
I didn't expect it to be shop-quality but it's really not worth the money!

Date of experience: January 28, 2016
Washington
4 reviews
2 helpful votes
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Amazing
April 14, 2018

I have been on the lookout for a perfect Sebastian Stan shirt to wear when I meet him in May. I had no luck finding one anywhere when I stumbled across one from this site. I was a little wary of ordering because of the numerous reviews that said that their order took forever to come, never came, or bad quality. However, it wasn't the case for me at all. The shirt came in less than a week and the quality of the shirt and the image was outstanding. Looking foward to wearing it when I meet the Winter Soldier :)

Date of experience: April 12, 2018
Washington
1 review
0 helpful votes
Follow Chris S.
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I bought an iPhone case from them in January 2024. The case was badly designed and non-functional. When the case was installed the iPhone volume buttons wouldn't function. It appeared to be due to the design of the case and to the very stiff material which was used. I requested a return and refund, but the company refused saying that I needed to use the case longer to "break in" the buttons. I did this, but it made no difference. Then I followed up with the company saying that I had done as they asked and the product still didn't work so could I please have refund. They didn't offer a refund but instead said they needed to first "investigate the problem" and asked me to send them photos of the case from multiple angles as well as the model of my phone. Photos would have shown nothing about the stiffness of the buttons, and the model of the phone they already had from my order. It was clear to me that they had a policy of dealing with return requests by delaying and wasting customer time until they gave up.

Date of experience: March 4, 2024
Texas
1 review
0 helpful votes
Follow Eli M.
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It takes forever to get the stuff from here
Whether because it's processing or in production or whatever but it takes forever. Things aren't cheap and on top of that you have to wait long times to get it... not happy ah all

Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 11, 2020
Pennsylvania
1 review
0 helpful votes
Follow Tommy W.
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I ordered a "rap god" hoodie and it has a image of the words and it's clear. I got it today the delivery was great. But the rap god word has the song lyrics in it. But you the whole thing is blurry. You can't even read the lyrics. So if your ordering something with a lot of small print. WATCH OUT

Date of experience: November 21, 2013
Oregon
1 review
3 helpful votes
Follow patrick o.
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My review is the same as most of all the other reviews. Ordered 12/15/17. Promised delivery by 12/21/17. Still in production has not shipped. Private messaged them on facebook and an email. Still no response. I love there responses on here about "sorry your order has not arrived by the time you expected". Its not the time we expected. Its the date redrubble told us it would be here. Would not have ordered if I knew they could not deliver when they promised. DO NOT ORDER ANYTHING FROM THIS COMPANY!

Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 21, 2017
Red B. Redbubble Rep
over a year old

Hi Patrick,

We're very sorry about the trouble this delay has caused. We understand how stressful this time of year can be, especially when waiting on a time sensitive order.

To make it up to you, the total amount of shipping has been refunded to the original payment method.

Apologies for the delay and please don't hesitate to let us know if you have any other questions.

Colorado
1 review
1 helpful vote
Follow Skyla M.
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So happy!
March 28, 2017

I ordered a phone case, a wall hanging, and a print. I couldn't be happier with my experience with Redbubble. The phone case is VERY good quality. I can't wait to show it off. The wall hanging is way more than expected. Great material, great photo quality and I ordered the small, it's huge! Great size for my money. I haven't gotten the print yet, but I'm sure it'll be awesome too. I also have to say how amazing the customer service is. I couldn't find where to leave a comment about my experience, so I emailed Redbubble, and got a response within 12 hours! On a Saturday! Great stuff guys. I highly recommend it.

Date of experience: March 26, 2017
GB
2 reviews
1 helpful vote
Follow BJ S.
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I have just placed my 3rd order on this site, the first 2 were ordered as christmas presents so I was expecting a slower delivery than normal. This order I placed and still there is no sign of it, the tracking number fro DHL doesnt work (apparently DHL's fault), no one at the company can tell me how long it will be, and have now told me to contact them if I haven't got it by the end of the month!
I don't feel they give a damn if I get it or not.
Won't use them again

Date of experience: May 22, 2013
New Zealand
1 review
0 helpful votes
Follow Allie H.
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I was so upset when I realised the size was too big. And then I was feeling so stressed about going thru an exchange process because I want to wear the t shirt too Armageddon weekend coming up.

Thank you so much for making this size exchange so easy, I am so amazed!

Thank you thank you thank you

Date of experience: October 3, 2017
Missouri
1 review
2 helpful votes
Follow Laura C.
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After several weeks of waiting for Christmas presents to arrive, I contacted their customer service. I was told the problem was with the third party vendor; the 3rd party vendor threw the company under the bus. Meanwhile, I don't expect these to arrive. I am not out $$ as I submitted a dispute with AMEX. Just a crummy way to run a business.

Date of experience: December 14, 2020
Pennsylvania
1 review
0 helpful votes
Follow Dimitri R.
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As i stated they sent me the wrong item, i was put on hold forever and then they didn't believe my complaint. They spent over 20 minutes gathering information and asking for photos. Then they told me they couldn't replace an item on my order because the design was pulled down. I ended the chat and spoke with another 3 uncooperative customer service representatives until I was able to get my order re-ordered with the final 4th representative. The customer service representatives seemed almost like they we're trolling me. What's more is the shipping took a very long time.

Edit: After a week of waiting for my order to start to be printed I contacted them again, they had no idea why the shirts hadn't started production, they offered me to contact the facility to ask why but I asked for a refund. Awaiting refund as we speak but i suggest finding an alternative site for your shirts.

Date of experience: October 24, 2017
Red B. Redbubble Rep
over a year old

Hi Dimitri,

Thanks for writing in. Sorry to hear about the collective issues! Our CX team will reach out to you shortly for followup via email, so please check your inbox when possible.

Warm regards,
Redbubble

Pennsylvania
1 review
1 helpful vote
Follow Donna L.
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Received tank top from RedBubble with the wrong image (way, way wrong) in the wrong size. Chat help is off line and no phone # provided. So far it's been a bad experience for me.
Update: they emailed to apoligize and tell me that they were sending the correct item to me and that I didn't need to return the one that they'd originaliy sent. So... happier now.

Date of experience: July 18, 2016
Idaho
1 review
0 helpful votes
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Pretty damn good!
November 8, 2018

I looooved my order so much. I bought like 4 stickers and they all turned out great, super high quality. I was super skeptical because of all the terrible reviews, so I ordered them as an experiment. The shipping didn't take that long, actually pretty sure it came before due date. I probably wouldn't order if I was in a hurry, but they are super great and I love them.

Date of experience: November 6, 2018

Overview

Redbubble has a rating of 2.3 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Redbubble most frequently mention phone number, delivery date and credit card. Redbubble ranks 41st among Marketplace sites.

service
274
value
267
shipping
273
returns
152
quality
247
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