Remitly

The money never received by the receiver.

Remitly claims that it was but the receiver states that it's not.
Remitly Customer service is going to do a trace to see what happened but if there's a certain that it was received, they should have proof of that, but they cannot provide it.

Is this point this is my formal notice to the company remitly if you do not send me back the almost $900 back to my account within this week. I am going to send a legal letter to demand the money in small claims court.

I have read over 500 reviews of you losing peoples money, playing games with CustomerService and you're doing the same tactics to me so I'm not going to go through it you have until Wednesday to return my money or I'm going to send a notice of demand to Delaware to your registered agent and I'm going to initiate a small claims court lawsuit against you for failure to deliver the money and failure to comply with banking laws in know your customer KYC verification as he didn't do any at all, but your claim that the money got there somehow.

It never got there so you owe me the money. I want money back and I'm going to get the money back.

I send money someone like 2 days ago but my money is not goli my relative account I already call remitly customary service so many time but no one can't help this is totali bul$#*! service I laready try another apps I'm shoking the another apps money going like after one hour.i never use again Rently is too bul$#*! service when you send money someone bank account

With Wise not doing GCASH right now and a waste of 3+ hours trying to get a transaction to go through with Worldremit (SUCH A BASSACKWARD COMPANY) their customer service manager revealed that Worldremit's Metro Bank was actually out of commission and they couldn't process GCASH anyway...SO I TRIED REMITLY...and IT WAS A PIECE OF CAKE! I received two texts to confirm my identity and a verification phone call--to make sure I wasn't a sucker. The reviews here are so bad that I was expecting the worst. But what could be worse than Worldremit? I mean really.

I am very upset with their service. I called them five times and no one fixed my issue. They don't reply on time. Put me on hold for so long time. VERY POOR SERVICE

Remitly sent through my first money transfer of $200usd to Mexico just fine. But when I tried a second transfer, it initially went through, but then Remitly sent me an email saying there was an issue, and I needed to log in and answer some questions. So I did that, mostly pertaining to the person receiving the money. But they also wanted a photo copy of my bank statement! WTH! For a $250 transfer? I called my bank and they said don't do it. It was a 5day transfer straight from my bank to remitly they would have had plenty of time to get the money and send it on absolutely NO reason for them to request my bank statement. I had quite an online chat with one of their customer help agents what a joke. He gave some song and dance about Mexico wanting to make sure I wasn't laundering money ($250? Please!) and a bunch of other crap that made no sense. So I refused the demand, and they cancelled my transfer. People, this company is either getting hacked, or they are running an elaborate scam. Run, Forest, run!

I have used Remitly online remittance service to transfer funds to my family in the Philippines for years. Same time frame and the same recipients each month. My two, 1st of August 2023 support payments were transacted routinely. On the 15th of August, I noticed that unknown bank withdrawals were being made via Remitly online remittance service. Thousands had been fraudulently transferred to unknown foreign recipients. I immediately deactivated my Visa DEBIT bank card and contacted Remitly. Remitly customer service (located in a Call Center in the Philippines) denied any responsibility while claiming my account must have been "HACKED". Remitly had also increased my account SENDING LIMIT without my consent, so their cronies could empty my account faster. The so-called fraud department regretted that, their fraud monitoring system and two step verification had apparently failed. Remitly cleverly used Mobile Money transfers to avoid tracking the scam. I demanded that my account be closed to prevent further fraud attempts. Instead, Remitly conveniently deleted my account and erased all historical transactions. Remitly refused to reverse the fraudulent transactions or reimburse the stolen funds. I believe Remitly has criminal operatives within the company, conducting systemic cybercrime on a regular basis. Remitly is under investigation for fraud by local, state, and federal authorities. A Class Action preliminary investigation is forthcoming. Details to: *******@proton.me