Im worried - just transferred funds Via REMITLY - 24 hours latter NO Transfer and NO WAY to CONTACT them!
This is NOT looking good - Im calling the Australian Authorities Now to have this researched
Don't use them. They will take your money, not send it and then no return it either and upon being confronted nothing happens.
Please save yourself from all the stress. I had multiple transfers to a person from the Philippines whom i do not know or i never ever met. I NEVER AUTHORIZED THESE TRANSACTIONS. IN TOTAL THE "SCAMMER/HACKER" SUCCESSFULLY TOOK $615 AND $900 FROM MY BANK ACCOUNT. Transactions were done at 3pm and 4pm PH time which is around 4am or 5am CST my time. Multiple attempts were done and some were successful. Remitly security system is easily breached or hacked. I do not really know what happened but my best guess is it was someone who works for Remitly that did the transfers. Also, the receiver's information including bank information is someone from the Philippines. I am from the Philippines and i know you cannot open a bank account in the PH if you do not give copies of atleast 2 IDs. DO NOT USE REMITLY FOR MONEY TRANSFERS. SAVE YOURSELF FROM SCAMMERS. REMITLY DO NOT INVESTIGATE. I haved used remitly since 2017 and only today i had this problem. NEVER AGAIN I WILL USE REMITLY!
They have just stolen my transactions R*******538, R*******904
A total of 350€ gone. Remitly is thief company.
Bunch of thieves. STAY AWAY!
I send money from remitly 17 03 23 on remitly acount show me is delivery but receive can't recevd any amount I sent to remitly receive bank statements but today 25 3 2023 yet not recevd any transaction I don't like now remitly from 7 days I am tarid every day chat with remitly every egant make deferent story realy realy bad service I don't have any idea more what can I do
IF YOURE LOOKING FOR A COMPANY THAT WILL DO EVERYTHING TO MAKE IT IMPOSSIBLE FOR YOU TO SEND MONEY TO YOUR FAMILIES AND FRENDS, THEN YOURE ON RHE RIGHT TRACK.
THEY WILL ASK YOU FOR ALL KINDS OF VERIFICATIONS INCLUDING A LIVE VIDEO OF YOU, AND THEN TELLS YOU, THEY CANT VERIFY YOU, AND BLOCK YOUR ACCOUNT.
WILL NEVER WORK WIRH THEM AGAIN EVER!
This guys don't know how to do business they transfer money when they want and don't have appreciation for costumers will never use Remitly
Buggy website, poor service agents on a power trip, unreliable transfers, do not use if your recipient truly needs the transfer
I had business accounts with them that was constantly being flagged because I was pay all my employees on the same.
Hi, thank you for this feedback! We’re so sorry to hear about your experience. If you’re comfortable sending us more information, we’d like to investigate what happened. Please fill out this form https://bit.ly/3ufZsLZ so we can help.
Transferred money in their bank account its been couple of days they say they havnt got. Stricrtly avoid lik plague
Answer: Hello, The best way to contact Remitly customer care is on our help center: https://help.remitly.com/ Thank you, Jenna from Remitly
Answer: Hello, Remitly is trusted by more than 3 million customers and is rated 4.9/5 in the App Store and 4.8/5 in the Google Play store by over 500,000+ people. Learn more about why you can trust Remitly here: https://help.remitly.com/s/article/remitly-trust Thank you, Jenna from Remitly
Answer: Hi Jacob, Our customers' peace of mind is our top priority at Remitly. When you're sending your hard-earned money internationally, it's important to trust that it will get there securely and on-time. Here's what we're doing at Remitly to protect you and earn your trust: - 100% satisfaction or your fees back: If you aren't satisfied with your transfer for any reason, we'll refund your fees. - Perfect Delivery Promise: Our perfect delivery promise gives an exact date and time when you can expect your funds to be delivered. - Cancel your transfer: If your transfer hasn't been received by the recipient yet, you can cancel your transfer. Remitly is trusted by more than 3 million customers and is rated 4.9/5 in the App Store and 4.8/5 in the Google Play store by over 500,000+ people. Thank you, Jenna from Remitly
Answer: Peace of mind for our customers is the top priority for the Remitly team. You can read about some successful customer experiences on our blog: https://blog.remitly.com/finance/sending-money-with-an-app-first-time-guide/ Thank you, Jenna from Remitly
Answer: Hi Kelly, Remitly has several options for how to pay for your transfer. You can learn more here: https://help.remitly.com/s/article/paying-for-your-transfer. - Your Remitly Team
Answer: Hi Sophie! If you have any questions about your transfer you can reach out to our team here: https://help.remitly.com/ Thank you, Jenna from Remitly
Answer: Hello! We have recently updated our product to make it easier for customers to edit transfers in progress. You can edit active transfers directly in our app or website to modify recipient name, address and phone number, cash pickup locations, recipient's bank account information, or delivery methods. For more details please see our help center: https://help.remitly.com/s/article/how-to-edit-your-transfer Thank you, Jenna from Remitly
Answer: Hola Mari, Para cualquier pregunta por favor contáctenos aquí: https://help.remitly.com/s/?language=es Gracias, Jenna de Remitly
Remitly has a rating of 1.4 stars from 403 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Remitly most frequently mention customer service, bank account and money transfer. Remitly ranks 153rd among Money Transfer sites.
Hi, thank you for this feedback! We’re so sorry to hear about your experience. If you’re comfortable sending us more information, we’d like to investigate what happened. Please fill out this form https://bit.ly/3ufZsLZ so we can help.