Remitly

Terrible company. Suspended my account with no explanation! Sent 35.00 dollars to a loved one and transaction cancelled with no explanation. Used chat line and they refer me to their list of violation. Never violated their polices and was told sorry. Very insulted by their treatment. Do not waste your time.

Service is rubbish. Could not run a bath. Offered to send £1,000 to a company in South Africa and totally failed to do so. I am waiting for my money to be returned - I was told 7 - 10 days. Outrageous.

This company does not take responsibility for fraudulent transactions. A scammer had stolen my money from my bank account and transferred the money to a foreign bank. Remitly completed the transaction immediately without a review period where I could have time to challenge the transaction. They said their system generated approval code of which I was not being aware off. If I ever need to transfer any money, I would not be via Remitly. Too bad there is not a zero for this review.

I heard Remitly was a faster option. I did an Express transaction and not only was it not instant like they claim, it took over 12 days to arrive. On the tenth day, they hadn't contacted me and I had to reach out to THEM and then they sent me an email to update information I had already provided. To make matters worse they promised they'd refund my 20 dollars payment along with a 5 dollar bonus for the inconvenience and it's been a month. Absolutely nothing was returned. The transfer was for important meds for a family member and they royally screwed me over. I do not recommend this app at all, it's super slow and doesn't even have a good transfer rate.

I send money the other day and when my family try to get it three locations was telling them that there is no available funds for it. Remitly already took money on my debit account and then back home i can't get my OWN money! I even pay cash in minutes but until now there is no funds available. After being a loyal customer of remitly for years I think i need to find other remittance company already. Your service is getting worst!

I used to use Remitly quite often until they decided to change the sending options as express (lower Rate) & economy (slightly better rate) but only via bank transfer.
I think this is sad as I always use my debit card.
Plus they are no longer providing the best rates!

I created an account, sent money to an individual who did work for me remotely, and then received an email moments later that I was now locked out of my account for suspicious activity! They claimed I signed in multiple times which looked suspicious which was untrue because I never logged out of the site after making the transfer. I contacted them and they said they closed my account and that I could no longer use their service. Absolute trash of a business. Do not use this company. How they're still in business is beyond me. Garbage.

This is my first time using remitly, I thought i will give a try. I am so disappointed my family have to wait 5 days before the funds available in the bank to withdraw. I've been using other money remitance company it will just takes minutes boom the funds is already transfered to their bank account and ready for withdraw. You can not say its the bank end has an issue, because I am using same bank and same account#. This is a scam. Never using this company again, If i could put negative i would.

I was sending money for 3 months problem. Then all of the sudden the people I send it to cannot pick up the funds and customer service blames my bank. I spoke to customer service and they can't understand me and I can't understand them. I speak English amd Spanish. Now I have lost 3 transactions a total of $250. Go with western union.