Carla

I used carla to rent a ca however I ended up not getting my rental due to close branch. They closed early so didn't get my car. But carla clean the mess of supplier and refunded my amount and gave me 50 usd credits for free. I get very pleasant experience so far. I will use my credits in future

I tried to rent a car through them. I showed up at the rental company at the airport They refused my voucher. I then had to figure out a way to get my daughter and I to my mom's house. She was in hospice care. Because I didn't honor my first voucher I was supposed to pick up a second rental in 3 days. I decided to cancel it Well beyond the 48 hour notice needed. They refuse to refund my money. Since they used Affirm, They had already been paid so they had no incentive to satisfy this customer. I never received a rental from them and I am still being chased by collection agency for $800. I tried to appeal through their non-existent customer service multiple times They kept closing my case because they said it had been a month since it had been opened and it had done nothing. I reopened diligently for almost a year. I escalated. No response.