Reservation Desk

They booked me a room in Canada instead of Florida. I spoke with 5 different people only to be told I won't get a refund because I was a no show! DO NOT USE THIS SERVICE!

Pleasant to use and use and use and use and use and

Excellent customer Service by the customer service representative.

Very good service especially residing in Alaska and being unfamiliar with California

Online reservation. It went smooth. I don't have anything else to add.

Easy, accurate and helpful. Will use again if necessary

Online booking was convenient and really easy to use their website.

I enjoyed the stay, was very well relaxed, and easy booking.

We stay here almost once a year. Service is always good!

Reservation process seems easy to understand and use!

Nothing to report at this time"………………………………………………..

Everything was smooth and easy and fast. No problems at all.

We made reservation for ourselves and for our brother and his wife months in advance. Location and the "FREE" airport shuttle were the sole reasons we chose this Days Inn.

They use a CONTRACTOR for the shuttle service. We did NOT know this and it is important for you to know that they do not give a hoot if the contractor or the reservation desk gets your phone number wrong. We were stranded in the heat, at night, for over an hour. It tool multiple phone calls tot eh reservation desk AT THE HOTEL to finally figure out the shuttle driver had our phone number incorrect.

Each blamed the other. BOTH were responsible! The night lady at the hotel apparently wrote my phone number down correctly. Whether or not she read it correctly to the shuttle dispatcher we do NOT KNOW. What we do know is, she is NOT TRAINED properly to ALWAYS have the dispatcher repeat the number back to assure he/she got it correctly. What we do know from the driver, who said he called the (wrong) number seven times, is he was NOT trained correctly to call back tot eh hotel after the FIRST ATTEMPT to verify my phone number.

What we do know is that the night manger at the Days Inn did not give a damn. He was very offensive. To add insult to injury, he charged us an extra two dollars due to how we booked the stay. At a minimum, he should have franked or one night stay.

I will be sending this review to the CEO of Wyndham Hotels Geoffrey A. Ballotti to make sure THEY know about this experience.

For those traveling by car, it is a nice enough place to stay but beware of the night manager if you wre to have any problems.

Simple easy to use reservation desk. No need to do anything different.

It was very easy understand instructions...I just follow what was given me

Very easy but I have a question about my confirmation and I called 5 time after listening to the music it hangs up every time.

Called 5 times held on through the music for a person to ask a question about my confirmation and when the music stopped it went silent and hung up.

R so good, sure hope that this is a place to tell our friends good things! Pity no breakfast included, the room options were good.

So far website was easy to use. I got what I wanted with no problem. It was also even cheaper than the multiple booking sites.

No hubo inconveniente y fué muy rápido. Es amigable y de fácil manejo

Getting the hotel was a quick and easy process, people were very helpful.

The process went smoothly easy to use straight forward

Easy reservation easy to find what we needed, taxes were high

Easy so far. Excited for our visit to out west and to Cody.