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Reservation Desk has a rating of 4.5 stars from 5,884 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,601 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
I thought this was being book through hotels front desk it wasn't when I went into my rewards program. But the rates were cheaper that the hotel.
It was very easy and the price was less than I found at other sites. Also, easy to use site.
I figured I'd probably get a better price for the same room that I would find on other travel sites.
Thanks for your review, Denise. We are happy you had a good experience using our website.
Very nice place, Staff is on point with service. Food is very tasty
Thanks for booking with us, Tim!
My experience was fine. It was quite fine. Quite fine indeed.
Thank you for your review, Rick. We are happy you had a good experience!
Very to get the reservation done. Thanks for being so quick..
You're welcome! Thanks for booking with us, Steve!
Planning the trip
It was very easy for computer illiterate people to use.
In different country 🇺🇸
Thanks for your review, Robert. We are happy our website was easy to use!
Easy to make reservations online. Very user friendly site.
Wanted to make reservations.
Thanks for your review, Tona. We are happy you had a good experience using our website.
So far experience is ok.there having me fill this out before my stay.
Just Google name of hotel and clicked on it.
Thanks for your review, Brandon. We are happy you had a good experience booking online.
Ease of booking on line. Details about Hotel, rooms and amenities, covid protocols are informative and answered my questions.
I liked the reviews.
Thank you for your review. We appreciate the time you took to share your experiences and thank you for choosing Reservation Counter for your
Travel plans.
Very easy to book a room. Pain less easy to navigate through the website
Thanks for your review, Cesar. We are happy you had a good experience using our website.
There were no problems that I'm aware of as these arrangements were made for me
Thanks for booking with us, Debbie. We hope you enjoy your stay!
Easy and Hampton is always a great place to stay and have stayed here before.
Need to book reservations online is easy
Thanks for booking with us, Tracy. We hope you enjoy your stay!
Thank you! It was very quick and convenient. Thank you for your help.
Easy, Quick
You're welcome! Thanks for booking with us, Svetlana!
Stay away! Very poor service use other means for booking a room. What a RIP off and accept no responsibility for their actions
I am sorry to read about your experience. Reservation Counter/Desk is an independent hotel booking service. We make reservations at over 200,000 hotels worldwide and want to ensure our customers have a positive experience using our online reservation system for their travel plans. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
I hated lugging my suitcase up to the third floor, but the room was quaint, well located, and the kitchen amenities are awesome.
Needed to book a room again. I liked this place, so I booked here again.
Alisa, Thanks for your review of the booking process.
Love this Hotel! I have stayed at this hotel and love everything.
Thanks for booking with us, Carol. We hope you enjoy your stay!
I haven't had the experience yet, but i look forward to my stay there.
Thanks for booking with us, Melinda. We hope you enjoy your stay!
He was very helpful and patient being that I had a lot of questions.
One of my family members suggested it.
Thanks for your review, Valerie. We are happy one of our representatives was able to assist you and provide excellent service!
Everything well taken care of and professionally done.
Suited what I needed
What I needed
Thanks for booking with us, Charles!
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thanks for your review, Diane. Reservation Desk is an online travel agency that books rooms for over 200,000 hotels worldwide! We want our customers to have the best rates possible.