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Reservation Desk has a rating of 4.5 stars from 5,884 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,601 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Easy and fast, it is always good to have clear and easy information
Very easy to make reservations and will definitely recommend to anyone I know traveling to atlanta
Thank you for your review, Charles. We are happy you had a good experience! Thanks for recommending us!
This place is filthy. Cobwebs all in our room. Staff is rude, hot tub is cold and filthy scum all over the edges!
Products used:
Expedia
Thank you for your review, Julie. I'm sorry if there is any confusion between us and the hotel where you are booking. We are an independent travel booking agency. You may want to contact the hotel with concerns about their property. If you’d like more help with your reservation, you may also contact our escalations team at support@reservationdesk.com.
Great stay very comfortable and good service for great priced also
Thanks for your review, Mitchell. We want our customers to have the best rates possible.
Easy to use booking service, fast confirmation, just like you would expect.
Fast and easy!
Thank you for your review, Barry. We are happy you had a good experience!
Easy website to navigate. No problems booking our rooms. Convenient location
Easy to manage
Looked like a nice place to stay
Thanks for your review, Sharon! We are happy you had a good experience using our website. That’s great you received your confirmation in a timely manner!
Easy and quick experience to book with this property
Access to quick booking
Thanks for booking with us, Roberta. We hope you enjoy your stay!
Booking was easy and decent description of the rooms.
Price of room was just as good or better than other sites
It was what I was looking for
* Reservation Desk attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thanks for booking with us, Jason! Please let us know how we can make your experience even better.
You had the room and location that I wanted for my upcoming vacation. Great, easy to book the room.
Thanks for booking with us, Jerry. We hope you enjoy your stay!
People here is very pleasant to be with.The staff is. Straight to the gate.Very close to schools and shopping
Thank you for your review, Steven. We are happy you had a good experience!
Nice people and amazing rooms. People are so welcoming there
Thanks for booking with us, Jarisa!
I was easy I was very impressed by
How easy to use the site it was.
Was needing a quick reservation
Thanks for your review, Juanita. We are happy our website was easy to use!
I AM 86 AND HAVE A CHRISTMAS FAMILY GET TOGETHER ON THE 26TH. IT IS A 3 HOUR DRIVE FROM WHERE I LIVE. DIFFICULT DECISION WITH THE SHORT CANCELLATION POLICY, BUT i DO UNDERSTAND!
I AM 86 AND HAVE A CHRISTMAS FAMILY GET TOGETHER ON THE 26TH. IT IS A 3 HOUR DRIVE FROM WHERE I LIVE. DIFFICULT DECISION WITH THE SHORT CANCELLATION POLICY, BUT i DO UNSTAND!
I will not be coming back there at all an tell they fixe the problem The Spanish ladies that work there are very disrespectful
Sorry for the confusion. Reservation Counter/Desk is an independent travel agency. We make reservations at over 200,000 hotels worldwide. We are not directly affiliated with the hotels we make reservations for or their management. You may want to express this to the hotel directly as they decide on matters affecting their property. If you’d like more help with your reservation, you may also contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
My experience booking this website it much easy to use?
Thanks for booking with us, Anthony!
The booking was cheap and looking for rooms is informative
To book a hotel room And it had the easiest cheapest deals
Thanks for your review, Noel. We want our customers to have the best rates possible.
No problems. Quick and easy with appropriate choices!
Appeared to be easiest!
My sister recommended it.
Thank you for your review, Barbara. We are happy the booking process was easy!
Good service. Reservations were dealt with efficiently and accurately.
Quickest reservation
Thank you for your review, Susan. We are happy you had a good experience!
I am satisfied with my reservation and the process.
Thank you for your review, Linda. We are happy you had a good experience!
Chose a room, reserved the room and done! I like the convenience of reserving in advance. It makes traveling hassle free.
Thank you for your review, Muriel. We are happy the booking process was easy!
EASY TO USE. Listed each room with price, described. Location of room i. E city view or mountain view. Had all extra charges of the hotel.
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thank you for your review, Brenda. We hope all of our customers have a FAST and EASY booking experience!