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Reservation Desk has a rating of 4.5 stars from 5,884 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,601 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Quick and easy to navigate. My room was booked and I had my confirmation number in less than 5 minutes.
Ease of use. The service was very easy to navigate. Hotel viewing would have to come from the property itself.
Easy to reserve our hotel
Thank you for your review of the booking process.
A simple matter of knowing when and where! Easy to follow prompts to get a lower price on your reservation.
Thank you for your review of the booking process.
Searched Google. Google brought it up... booked in minutes.
And even followed up to make sure I had received confirmation.
Google brought it up.
I'm very satisfied with the reservation process and with the person who helped me..
Thank you for your review, Rosemary. We want you to have the best experience possible booking with us!
I was crosschecking directly with your hotel desk and the price came in lower online for completely mysterious reasons, so I booked online.
I wanted to secure the hotel for this particular reason.
Cynthia, Thanks for your review of the booking process.
She spends her time on her cellphone outside while ignoring customers. I had to wait 30 minutes to handle a 2-minute transaction. WTF?!
I'm sorry about your experience, Sarah. If you’d like more help with your reservation, please contact our escalations team at support@reservationdesk.com.
--Rachael, Review Manager
Son graduating from college I'm coming from Hawaii our home town
Thank you for your review, Joseph. We are happy the booking process was easy! Enjoy your time with your son!
Just wanted to make a reservation to a Hyatt Hotel Why do I keep sending me request for my experience? I can tell you more after my stay at the hotel
Close to the airport
Michael, Thanks for your review of the booking process.
Booking on line is easy. Quick and simple. Would book through this service again.
Thanks for your review, Margaret. We are happy you had a good experience booking online.
Because I was booking online.
It was easy and efficient, user friendly. Thank you
You're welcome! Thanks for booking with us, Teresa!
Very prompt also quick and easy to book a room that we wanted
Thank you for your review, Troy. We hope all of our customers have a QUICK and EASY booking experience!
Service worked well during the reservation process
Thanks for booking with us, Dale!
Quick reservations great room choices and my dates were available
Thanks for your review, Jennifer. We want our customers to have a quick and enjoyable booking experience.
Easy to book. The facility looks nice. I'll provide feedback after my stay.
Thank you for your review, Patrick. We are happy the booking process was easy!
I appreciate using this platform to book. Always a pleasure, thanks! Lee.
Thanks for booking with us, Lee. We hope you enjoy your stay!
Easy site to make my reservation. No worries or difficulty
LINKED TO PREFERRED HOTEL
Thank you for your review, Patrick. We are happy the booking process was easy!
We always enjoy our stay at this hotel what a wonderful environment
Thanks for booking with us, Stephanie. We hope you enjoy your stay!
Reserved online and had no problems website was very easy to navigate and I had no issues.
Thanks for your review, Ed. We are happy you had a good experience booking online.
OK so far as this reservation experience goes. You have to check in to see if your reservation works.
I like to book online
Thanks for your review and feedback, Stephen.
Had no issues booking through this site. Was able to make the reservation and the experience was very good.
Need to book a room for work in Milan.
Thank you for your review, Tony. We are happy you had a good experience!
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thank you for your review of the booking process.