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Reservation Desk has a rating of 4.5 stars from 5,884 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,601 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Easy booking. Had to change my room to a king. They took care of my needs!
On my laptop already
Easy to book online, and very clear to make reservations. Thank you
For my trip to Dallas
Reserving a room was quick and easy. The price was also great!
Easy reservations
This reservation was easy and quick. They were courteous and well informed.
We have stayed here before and were VERY satisfied with everything.
Very easy to book 2 rooms to attend a wedding in Dorset!
I prefer to make reservations through the location rather than booking site
Easy as pie to make a reservation - everyone needs to know this
Because I have a procedure Wed the 9th
Easy to make the reservation and understand the details of my options.
I like on-line reservation systems. As far as follow up goes, I would be interested if there are quality pet boarding options in the area.
Richard, Thanks for your review of the booking process.
We have stayed with you many times and have been very happy
Susan, Thanks for your review of the booking process.
Everything is going smooth to this point and follow up is appreciated.
Didn't know I had other options
App was Easy to use and convenient. Would use this site again.
It was easy
This is the best deal on the web, thank you very much.
You have always done well with my reservations, I do not go places much and so thank you
It was very easy to use this feature to book a room.
Booking a trip for my son and I.
It had easy access and instructions were easy to follow. Very good
Recommended
Repeat guest I absolutely love this hotel i always pick here first
Lowest rates
So far great. I'm waiting to to see how my visit goes.!
Fast experience, easy and simple to book and confirm!
Offering great deals!
Avelia, Thanks for your review
Easy reservations. Nice to only have to pay a deposit up front.
Quick and easy to make reservations this way. Didn't have to sit on hold and waste time.
Quicker than phone calls, usually.
It was not to bad but I have seen better. I think it will more fun next
I have not tried this before, so I just wanted see how it worked.
Thank you for your review of the booking process.
The Met Hotel has been very prompt replying to my requests so and information has been helpful.
It's what came up on my computer!
Easy to use! Everything was clear and simple. Would use it again.
Wanted to try online booking
Great location near Capital Reef and wanting to stay close to the canyon for the night stars.
Better site
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thanks for your review, Geraldine. We love providing excellent service to our customers.