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Reservation Desk has a rating of 4.5 stars from 5,884 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,601 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Very easy website to navigate. Thank you so very much!
Same reason as above. Straight forward and easy to book the reservation.
That's very easy and understand for any person and I did easy way thanks.
I want to visit Dallas and the best hotel
Thank you for your review of the booking process.
Easy to work with. As simple as through hotel website.
Suggested through your website
Gaye, Thanks for your review of the booking process.
Fast and easy. Everything went smoothly and without any problems.
Good reviews
Donna, Thanks for your review of the booking process.
Easy to use. Seems safe. I will know when I try to check in.
I didn't choose the Reservation Desk. It just popped up when I clicked on the lodge I wanted to book. I thought I was booking directly. I thought about canceling and booking directly when I figured this out, but I would have lost the fee I paid to Reservation Desk. Stupid of me.
Thank you for your review of the booking process.
Quick and easy. Had the best deal and I can pay when I arrive at the hotel
Fast and easy to a booked room! Half way to my destination and convenient to the highway
Because it had the motel i wanted
Everything was easy to complete and I was pleasantly surprised it went so smoothly. I was happy.
It's going okay. I am finding the room I want at the price I was hoping for.
Because it popped up on the screen
Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Very Efficient and complete on all the details. Will use this service again.
Thank you for your review, Albert. We are happy you had a good experience! We look forward to your next booking!
Great, processed application and confirmed in minutes online, easy got my email confirmation
Thank you for your review, Arthur. We are happy the booking process was easy!
Straight forward and easy process in making room reservation!
Thank you for your review, Fabian. We are happy the booking process was easy!
Very smooth, but you're email doesn't say what the booking confirmation is for
Thanks for your review and feedback, Alexander.
Pretty easy straightforward for booking our hotel accommodations
It was to reserve our hotel accommodation for the night of a hockey game.
Thank you for your review, Andrew. We are happy you had a good experience!
Easy to use and fast booking service didn't take much time and site was easy to navigate
I needed to book a hotel
Thank you for your review of the booking process.
The picture of the room only shows the vanity area The online reservations were very easy
It was suggested by a friend because it will be central to the areas where my relatives reside and close enough to areas we want to visir
Great easy booking system. Nice to have a simple method to book a room. Great service
Needed quick booking with as little work as possible
Very easy to cancel existing reservation and to make a new reservation for a different date.
To reserve a room
Steven, Thanks for your review of the booking process.
To reserve a room
Good. As expected, Everything worked very well, my only surprise was the fee
First thing that came up on my internet search
Thanks for your review, Tim!
Easy to book very helpful lots of information available
Thank you for your review, Mary. We are happy the booking process was easy!
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thank you for your review of the booking process.