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Reservation Desk has a rating of 4.5 stars from 5,884 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,598 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Fast and very easy and used them before. As before very polite.
Used before
The process was quick and easy and the website was very easy to navigate.
After reviewing options... felt this was the best choice.
Good pricing and easy to reserve. Website easy to use.
Lower price
Sandra, Thanks for your review of the booking process.
Great service. Sorry this is not 50 characters! Sorry this is not 50 characters!
Will be in area for business
Reserving a room was easy, price was a little high
Needed a room quickly
Very good experience and I am happy. Am very pleased
A quick reservation.
All good very easy so far so good easy check in no problem
Mark, Thanks for your review!
Very nice and easy
Very fast convenient and helpful
It is my wifes 50 birthday
Larry, Congratulations, Thanks for your review!
So far it has been good. It's our 50th anniversary. We spent our honeymoon there.
I wanted to make sure there was a room
Website easy to use.
The site was very easy to use!
Ease of use.
Judith, Thanks for your review of the booking process.
So far it is quick easy and has all information that you could ask for when booking.
Seemed to be a new way to make a reservation and I thought I would try it out.
Efficient! Very easy. Better experience than I had in the past
My sister told me about it.
It was east to reserve a room for people who not experienced techies.
Easiest way to get our reservation
Easy process and sign up. Did not any additional purchases or information. Able to book quickly!
Colleen, Thanks for your review of the booking process.
I'm not good at this stuff, and the transaction went smoothly.
That's what popped up for the hotel.
Stayed before, always have a good experience there. Hotel is convenient for my travels.
Susan, Thanks for your review
Easy to use your website. Professional presentation appearance for all info presented.
Came up as part of La Quinta reservations.
Booking online was both easy and efficient. Thank you!
For the ease of it.
Site provided all the information needed in a manner that could be followed.
Internet search
Good service, first time to visit this very nice hotel
My brother is also staying there
Zula, Thanks for your review of the booking process.
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Dawn, Thanks for your review of the booking process.