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Reservation Desk has a rating of 4.5 stars from 5,884 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,598 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Conflicting information on the registration website
I thought this was the Hotel website, if it is not, I will be canceling the rooms
Easy to use site, quick booking system and confirmation, great price!
Jeffrey, Thanks for your review of the booking process.
Simply easy to book a reservation online with you.
Travel for work
It was easy. No problems at all. Looking forward to our stay. We are coming for the WASP reunion.
Recommendation
Rick, Thanks for your review of the booking process.
Very easy reservation procedures, a user friendly website.
Family trip.
Ronald, Thanks for your review of the booking process.
It was quick, simple & easy too book. I did not have any problems.
It came up on Google when I searched for Hotel in the Casino.
I wish there were pictures of the actual room or at least a more detailed description
It popped up and was the cheapest.
Relatively easy reservation process. Hoping the hotel is adequate for my need.
Directed by search site
Bradley, Thanks for your review of the booking process.
Directed by search site
The Reservation Desk is easy to navigate. Booking took less than 10 minutes.
I needed to book a room for a trip to Austin.
Thank you for your review. We appreciate the time you took to share your experiences and thank you for choosing Reservation Desk for your travel plans.
Site is confusing as to room availability. Will call direct I future
Wanted direct to location
Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Looking forward to the visit been great so far. Lets go
Love this hotel. Darling decor, great location and friendly helpful staff.
Very simple process - didn't experience any issues.
Ease of process plus it gives me the option I needed.
Very easy to book a room online!
Good location for my weekend
Calgary horror con.
Good. Easy to make reservation. Thank you. More characters.
Close to Wolf. Lodge
Very Easy booking on line. Took me barely 5 minutes, no issues of any kind.
Stay here frequently and booking a trip
Ricky, Thanks for your review of the booking process.
My experience with this Hotel has been Excellent in the past.
I prefer to deal direct with Hotel.
Easy and appreciate the discount. Confirmation came quickly.
There did not appear to be another option.
Sherstin, Thanks for your review of the booking process.
Easy booking loved it i booked online really simple, cant wait to get there, love the beach
The site was easy to use and extremely efficient. Thank you for providing a very useful service.
Ease of use
Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.