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Reservation Desk has a rating of 4.5 stars from 5,881 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process, and book online. Reservation Desk ranks 2nd among Vacation sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
48,587 reviews
Booking online was easy and everything went as planned. This is a trip to New York to celebrate my birthday with my daughter. We are looking forward to relaxing in this hotel in all its amenities in walking the city and Rockefeller center during the Christmas time.
Deceptive web work had me thinking this was my Hotel's website. It was not. After the "non refundable" booking was made the confirmation came in with a specific item listed missing. Called the actual Hotel after speaking with reservation desk and got it corrected but, it ended up costing $100 extra that the hotel normally doesn't charge.
Easy to do, and registration page operated as expected.
Need to book at this Comfort Inn.
Website was very easy to use and make a reservation.
It was used by the hotel.
Straightforward enough was easy to do and the app worked well
Easy to navigate, quick checkout and view of available dates.
Very user friendly, easy to find, and good information provided. Priced reasonably
Looking for specific location on internet
Very good so far, it was easy, but this review stuff is a pain
Good experience so far other than the fact they keep sending me emails.
Fast and efficient, knowledgeable, easy to navigate
Referral from other guest
Easy to understand and filling out the reservation form.
I wanted to deal directly with the hotel reservation desk.
It is very easy to navigate and get your room booked.
Usually stay at the nugget wanted to try someplace new
Reservation portal website very intuitive and simple to process, thank you
Needed to book a room at this motel
David, Thanks for your review of the booking process.
I entered date for the reservation. Seemed simple enough
Nothing personal, I just much prefer dealing with humans. :o)
No other option for booking.
Diane, Thanks for your review of the booking process.
Quick, great rates, enough info to make a good decision
Having trouble finding hotels in the area
Like staying there, good breakfast, clean rooms, fresh towels
So I would have a room
Cost me $41.00 more than booking with hotel direct
Claimed to be cheaper
Thank you for your review and sharing your experience. We receive our information from the hotels we book for directly. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Easy to complete and clear directions. Explained well.
Used before and easy
Worked well and quickly.
Need to reach 50 characters. Kinda lame, no?
Mitchell, Thanks for your review of the booking process.
Easy to navigate and understand, pleasantly surprised
BECAUSE ITS MORE PERSONAL
Thank you for your review of the booking process.
Nice vert pleased you get to this week with the best
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Gain trust and grow your business with customer reviews.
Reservation Desk is a leader in the hospitality and travel technology industry and recognized by the biggest names in travel. We offer a wide range of accommodation options for our travelers and a smooth process for booking reservations. As an online travel agency, we receive our inventory from multiple hotel providers to supply the best rates possible for our travelers. Our user-friendly platform offers deals at over 200,000 hotels worldwide and gives each traveler a quick and seamless booking experience. We work with the top brands in travel and successfully book thousands of rooms on a daily basis. What sets us apart from other companies in the travel industry is our dedication to customer satisfaction. We have a dedicated team at our call centers who are available 24/7, ready to assist travelers with their bookings, answer questions, and provide support throughout their travel journeys. Our commitment to giving each customer a personalized experience, while exhibiting excellent customer service, is one of our top priorities as a company. Whether traveling for business, pleasure, or a quick weekend getaway, know that we will be there every step of the way as you plan your next trip. Our goals are to provide every customer with the best booking experience possible and maintain strong relationships with our hotel partners. We want every traveler who books with our platform to feel at ease, knowing they will have a hotel ready for them when they arrive at their destination.
Thank you for your review of the booking process.